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Tim Short CDJR of Maysville

(19 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (606) 462-1561 (606) 462-1561
Used (606) 462-1556 (606) 462-1556
Service (888) 889-4255 (888) 889-4255

Reviews

(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Seemed great at first, informed me I qualified for a

Seemed great at first, informed me I qualified for a decent interest rate on a loan. That's pretty much the only information I got on the financial side of things. I didn't get to agree to anything else when it came to cost and financing. I wasn't even sure I got a loan through their financing department When I left because I didn't get to sign for anything agreeing to charges. I specifically said I didn't want gap through them but was informed the cost included gap when I was trying to get information about the financial break down. I also received a text with a screen shot of a calculator when I asked how the monthly payment at the term and percentage rate made any sense and the screen shot said ' this is how I make sense of it". Very rude, especially sense no one will send me anything involving the actual breakdown of the cost they put a loan in for. I've texted multiple times requesting information and called and left a message twice requesting this information. It's ridiculous that they have a loan out for me that I did not v verify or agree to or see documentation on. It's a 7.29% interest rate at 75 months for 286 a month(from what I was told after requesting a full breakdown be emailed to me, which I still haven't seen) for a vehicle that they said they were honoring the online price of roughly $10500(because I was going to finance through them). And they did charge my card a $1000 down payment. Even with tax title and possible normal documentation fees 286s month for 75 months for a $10500does not add up to me. Can't even cancel the happy insurance I said I didn't want cause I don't have any documentation on it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never answered or contacted me back.

Never answered or contacted me back. Made 3 attempts. Top class service right there lol. Joke.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I bought a 2020 Gladiator from Tim Short of Maysville

I bought a 2020 Gladiator from Tim Short of Maysville with an Engine Ticking and They said take it to any dealership in the country because it has a lifetime warranty. I went to my local dealership 2 times to get it fixed (150 miles close) they put in both right side cams and rocker arm set. Still has a noise so I called and Mr Wiloughby said I should have brought it to them first so don’t come back, they won’t work on it, don’t call and don’t set foot on this property “He sale was as is now”. The ticking is still there. 7 months later still not fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Ernie, We appreciate you sharing your review. Our Sales Team prides itself on the high-quality standards that we maintain and we would like the chance to discuss your feedback regarding a 2020 Jeep Gladiator that you purchased. Please contact us directly at your earliest convenience. Best regards, Tim Short CDJR of Maysville 606-214-8948

***WARNING*** DO NOT PURCHASE VEHICLES FROM THIS

***WARNING*** DO NOT PURCHASE VEHICLES FROM THIS DEALERSHIP. This was the shadiest car buying experience I’ve ever dealt with. They lie, scam, and cover up to make any sale. Once they get you to sign the contract, you mean nothing to them. Don’t fall victim to their games.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Beware!

Beware!!! Run!!!! This is the most dishonest, conniving dealership I have ever dealt with. And they are very slick about it. If you go there, be sure to listen to every word, ask questions and ask for everything they tell you in writing. If something doesn't sound right to you, follow up on it and get it in writing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great and easy to work with!

Great and easy to work with! They have great knowledge about trucks and know your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service easy to work with great buying experience

Great service easy to work with great buying experience in and out fast very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant buying experience

I had a very pleasant buying experience at Tim Short Maysville! Everyone was professional and friendly. Jordan Brown was my salesman and he was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership

All pleasurable people to work with enjoyed the experience communication was great with sales staff and managers were very helpful and nice recommend any one looking to shop with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Would recommend Tim Short in Maysville for buying.

Friendly service. Pain-free and hasle free deal. Car was easy to find and in stock. Salesman was friendly and easy to work with . Good place to buy a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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