Reviews
Salesman was great !
Salesman was great ! Painless ! Excellent dealership ! Wasn’t really expecting to buy a new vehicle today but couldn’t pass the deal and experience!
Salesman was great !
Salesman was great ! Painless ! Excellent dealership ! Wasn’t really expecting to buy a new vehicle today but couldn’t pass the deal and experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Route 1 Hyundai is more than just a dealership; it’s a
Route 1 Hyundai is more than just a dealership; it’s a haven for excellence and care. From the moment I stepped onto the property, I was struck by the impressive facility—a modern and welcoming space that radiates professionalism. The service center, in particular, stands out as top-notch, exuding confidence and quality in every detail. I traveled an hour to get there based on a price advertised on the internet, and I will tell you—it was absolutely worth the journey! A special shout-out must go to Kevin Shulca, who redefines what it means to be a salesperson. His expertise was evident at every turn, his friendliness made the process enjoyable, and his follow-through was simply unparalleled. Kevin ensured that my experience was seamless from start to finish, and for that, I’m incredibly grateful. The outstanding service didn’t stop there. The Sales Manager, Mike, and the Finance Manager added their own touches of brilliance to the process. Their expertise, kindness, and willingness to go the extra mile created an experience that was as smooth as it was memorable. Route 1 Hyundai sets the bar high for what a dealership experience should be. It’s a place where professionalism meets genuine care, and where every team member strives to make your experience extraordinary.
Route 1 Hyundai is more than just a dealership; it’s a
Route 1 Hyundai is more than just a dealership; it’s a haven for excellence and care. From the moment I stepped onto the property, I was struck by the impressive facility—a modern and welcoming space that radiates professionalism. The service center, in particular, stands out as top-notch, exuding confidence and quality in every detail. I traveled an hour to get there based on a price advertised on the internet, and I will tell you—it was absolutely worth the journey! A special shout-out must go to Kevin Shulca, who redefines what it means to be a salesperson. His expertise was evident at every turn, his friendliness made the process enjoyable, and his follow-through was simply unparalleled. Kevin ensured that my experience was seamless from start to finish, and for that, I’m incredibly grateful. The outstanding service didn’t stop there. The Sales Manager, Mike, and the Finance Manager added their own touches of brilliance to the process. Their expertise, kindness, and willingness to go the extra mile created an experience that was as smooth as it was memorable. Route 1 Hyundai sets the bar high for what a dealership experience should be. It’s a place where professionalism meets genuine care, and where every team member strives to make your experience extraordinary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, here at Route 1 Hyundai, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!
Team was personable and friendly but not upfront
Team was personable and friendly but not upfront concerning their practices. They need to be more honest with their customers
Team was personable and friendly but not upfront
Team was personable and friendly but not upfront concerning their practices. They need to be more honest with their customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (848) 748-4008 to share more details about your visit so we can make things right.
Understaffed.
Understaffed. Only cares about closing deals. Didnt give a tour of the car, just handed me they keys and that was it
Understaffed.
Understaffed. Only cares about closing deals. Didnt give a tour of the car, just handed me they keys and that was it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (848) 748-4008 to share more details about your visit so we can make things right.
I have been calling the dealer as I don’t have my new
I have been calling the dealer as I don’t have my new tags. I got the car before Christmas and leave messages - but no one returns my calls.
I have been calling the dealer as I don’t have my new
I have been calling the dealer as I don’t have my new tags. I got the car before Christmas and leave messages - but no one returns my calls.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
I saw this certified pre-owned vehicle for sale on their
I saw this certified pre-owned vehicle for sale on their website. I spoke with two sales person over the phone to inquire about pricing of the vehicle and possible discounts. Both said they would talk to the sales manager and get back to me within the hour. They never did. Against better judgement I decided to drive an hour up there anyways for a test drive of the vehicle. After the test drive, at the table with a different sales person, I was presented with an out the door price break down. To my bewilderment, there was hidden fees that the dealer tacked on, but was not disclosed on the car's listing. The car is listed for $32,656, but with the undisclosed fee, the car became $38,146. Nearly $5,500 increase. If the listing is for a CPO car, then the certification fee and inspection fee should have already been incorporated to the price. This stealership makes deceptive advertising to lure customers in.
I saw this certified pre-owned vehicle for sale on their
I saw this certified pre-owned vehicle for sale on their website. I spoke with two sales person over the phone to inquire about pricing of the vehicle and possible discounts. Both said they would talk to the sales manager and get back to me within the hour. They never did. Against better judgement I decided to drive an hour up there anyways for a test drive of the vehicle. After the test drive, at the table with a different sales person, I was presented with an out the door price break down. To my bewilderment, there was hidden fees that the dealer tacked on, but was not disclosed on the car's listing. The car is listed for $32,656, but with the undisclosed fee, the car became $38,146. Nearly $5,500 increase. If the listing is for a CPO car, then the certification fee and inspection fee should have already been incorporated to the price. This stealership makes deceptive advertising to lure customers in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (848) 748-4008 to share more details about your visit so we can make things right.
Christian Calderon was amazing as usual and got us to
Christian Calderon was amazing as usual and got us to walk away with a great car!
Christian Calderon was amazing as usual and got us to
Christian Calderon was amazing as usual and got us to walk away with a great car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're glad to hear that you found our team here at Route 1 Hyundai so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
Sales & finance team are very friendly.
Sales & finance team are very friendly. Very helpful overall in showing vehicles, explaining features and closing the deals
Sales & finance team are very friendly.
Sales & finance team are very friendly. Very helpful overall in showing vehicles, explaining features and closing the deals
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jai, thank you so much for your feedback about Route 1 Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
Fantastic, prompt service and focused attention.
Fantastic, prompt service and focused attention. I had an appointment at another dealer that was a no show so I headed over to route 1 Hyundai and had a great experience. .
Fantastic, prompt service and focused attention.
Fantastic, prompt service and focused attention. I had an appointment at another dealer that was a no show so I headed over to route 1 Hyundai and had a great experience. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy to work with, reasonable deals, great inventory.
Easy to work with, reasonable deals, great inventory. For me they were willing to work out a deal in advance of my coming in, which I really appreciated.
Easy to work with, reasonable deals, great inventory.
Easy to work with, reasonable deals, great inventory. For me they were willing to work out a deal in advance of my coming in, which I really appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!