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Napleton Chevrolet St. Charles

(244 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award

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New (855) 351-1106 (855) 351-1106
Used (855) 537-1486 (855) 537-1486
Service (331) 272-5948 (331) 272-5948

Inventory

See all 232 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2023.
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.

Service center

Phone number (331) 272-5948

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Chevrolet St. Charles from DealerRater.

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The dealership was wonderful, very clean and friendly

The dealership was wonderful, very clean and friendly staff. Enjoyed the complimentary car wash. Thank you Ted for a wonderful visit.

The dealership was wonderful, very clean and friendly

The dealership was wonderful, very clean and friendly staff. Enjoyed the complimentary car wash. Thank you Ted for a wonderful visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Everything was great Rocky was a class act very help full

Everything was great Rocky was a class act very help full everyone was helpful thank you

Everything was great Rocky was a class act very help full

Everything was great Rocky was a class act very help full everyone was helpful thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very pleasant employees & knowledgeable.

Very pleasant employees & knowledgeable. Was easy to make an appointment. Car wash was great & wonderful.

Very pleasant employees & knowledgeable.

Very pleasant employees & knowledgeable. Was easy to make an appointment. Car wash was great & wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Napleton Chevrolet St. Charles and for sharing your feedback! We look forward to serving you again, and we wish you safe travels until then!

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Had good experience about the service on my Trailblazer

Had good experience about the service on my Trailblazer Ted explain what my car needed Thank you 👍

Had good experience about the service on my Trailblazer

Had good experience about the service on my Trailblazer Ted explain what my car needed Thank you 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Napleton Chevrolet St. Charles!

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Brought my Corvette in for an oil change, and they washed

Brought my Corvette in for an oil change, and they washed the car for me overall really pleased

Brought my Corvette in for an oil change, and they washed

Brought my Corvette in for an oil change, and they washed the car for me overall really pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Napleton Chevrolet St. Charles, we always value and appreciate our customers' feedback. Thank you, Kotalik!

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Friendly, great customer service and a very cheerful

Friendly, great customer service and a very cheerful group of people. Trying to work with you on what you need.

Friendly, great customer service and a very cheerful

Friendly, great customer service and a very cheerful group of people. Trying to work with you on what you need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jim, we are delighted to hear about your experience with our friendly and cheerful team! Thank you for choosing Napleton Chevrolet St. Charles!

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The Focus was on service.

The Focus was on service. The team of individuals provided the information needed to make informed decisions

The Focus was on service.

The Focus was on service. The team of individuals provided the information needed to make informed decisions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kim, we’re so glad you felt supported and informed by our team! Thank you for choosing Napleton Chevrolet St. Charles and sharing your feedback.

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Mostly everything went really smoothly!

Mostly everything went really smoothly! Joey is a doll, but we can tell he's a little green and is still improving his organizational skills. We think with practice, Joey will be a truly effective and exceptional salesman! We're thankful we had the chance to work with him. The dealership was clean, the staff was kind and accommodating, and after almost a week of driving the new vehicle, it is still running well.

Mostly everything went really smoothly!

Mostly everything went really smoothly! Joey is a doll, but we can tell he's a little green and is still improving his organizational skills. We think with practice, Joey will be a truly effective and exceptional salesman! We're thankful we had the chance to work with him. The dealership was clean, the staff was kind and accommodating, and after almost a week of driving the new vehicle, it is still running well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We’re glad to hear everything went smoothly and you’re enjoying your new car! Your kind words about Joey and our team mean a lot. Safe travels from all of us at Napleton Chevrolet St. Charles!

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The dealership show room very clean and inviting.

The dealership show room very clean and inviting. There was plenty of parking space.good signage. All of the personnel was friendly and knowledgeable.

The dealership show room very clean and inviting.

The dealership show room very clean and inviting. There was plenty of parking space.good signage. All of the personnel was friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Napleton Chevrolet St. Charles! It's great to know you were impressed with our showroom, parking, and team. We hope to see you again soon!

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Working with Service team for a warranty repair on '24

Working with Service team for a warranty repair on '24 Traverse was a great experience!

Working with Service team for a warranty repair on '24

Working with Service team for a warranty repair on '24 Traverse was a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Napleton Chevrolet St. Charles. We're happy to have you as a customer.

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See all 244 reviews