Reviews
The reason I gave one star was because there wasn’t a
The reason I gave one star was because there wasn’t a spot for zero. I am being kind if I were to give a zero to this dealership for their service. I was supposed to have a trailer hitch installed. I gave them a week. They didn’t do it until I called and told him I’m ready to pick it up. Then when I got there, the trailer hitch had no wiring no receiver. It was a useless piece of metal attached to the back of my car. At the same time I was supposed to have the car under coated. They waited until the morning of the day I was picking it up to undercoat it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Service was handled beautifully well!
Service was handled beautifully well! They took care of my truck right away and informed me of all work done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
The mechanic was very nice and explained ever to me.
The mechanic was very nice and explained ever to me. Didn’t have to wait to long for car to be done
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Pleasant and professional staff.
Pleasant and professional staff. Prompt service. Clean waiting room and restroom. Be nice to have decaf coffee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Staff seemed pleasant and took great care to explain
Staff seemed pleasant and took great care to explain every detail about the service. Thank you all so much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Matt was great to work with through the entire process
Matt was great to work with through the entire process and was very upfront with everything he told me. I would definitely recommend Matt and the dealership to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
I have been extremely satisfied bringing our cars to
I have been extremely satisfied bringing our cars to Vision Nissan for service. They have an incredibly knowledable team. My sincere thanks to Jonathan and Ted for taking care of us over the years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Took car in for a noise in front end.
Took car in for a noise in front end. Jonathan worked with.me. always does a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
This is my 3 time their for routine service and Al and
This is my 3 time their for routine service and Al and the team are fantastic!! I will continue to take my Murano there for as long as I own it!! Highly recommend!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Knowledgeable, prompt and thorough.
Knowledgeable, prompt and thorough. Options were provided for future trouble shooting. Very helpful should the problem reoccur.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!