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Cavender Nissan of Rockwall

(171 reviews)
Visit Cavender Nissan of Rockwall
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed

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(866) 868-1927 (866) 868-1927

Inventory

See all 306 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2022.
It’s time to speak with the automotive experts in Rockwall. Our Cavender Nissan of Rockwall team is here to help you with all of your automotive needs. So, if you have any questions, or if you want to schedule a test drive, then we encourage you to contact us today! We look forward to hearing from you.
Cavender Nissan of Rockwall - Delivering quality vehicles, expert services and unbeatable prices to Rockwall..

Service center

Phone number (469) 887-6840

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cavender Nissan of Rockwall from DealerRater.

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Jake was a tremendous help when I brought in my Frontier

Jake was a tremendous help when I brought in my Frontier for an emissions service. Did not have to wait long either. Glad he's there and glad that I had him for the experience. 10/10.

Jake was a tremendous help when I brought in my Frontier

Jake was a tremendous help when I brought in my Frontier for an emissions service. Did not have to wait long either. Glad he's there and glad that I had him for the experience. 10/10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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If I could give Cavender’s more than 5 stars, I would.

If I could give Cavender’s more than 5 stars, I would. The General Manager, Stavros, is absolutely amazing and truly goes above and beyond to provide top-tier service. To be transparent, our initial visit wasn’t great. The experience was rough, and the customer service just wasn’t there. We purchased two vehicles, and I immediately regretted mine. It had some mechanical issues and just didn’t feel right. I felt like my concerns weren’t being taken seriously, so I asked to speak with the GM—and that’s when everything turned around. Stavros listened, took immediate action, got the repairs handled, set me up with a rental, and made sure I was completely taken care of. Knowing I still had concerns, he even offered to help me find something else. He gave me time to think it over, talk with my husband, and explore my options with no pressure. When I found something I liked at another location hours away, Stavros had it brought in. After driving it, I wasn’t thrilled—and he noticed. Instead of pushing the sale, he encouraged me to try something else, and I ended up falling in love with a different car. He made the financing and paperwork a breeze. Stavros is a true asset to this dealership. I know Cavender’s has had a tough reputation in the past, but give them a chance—big changes are happening, and it’s because of people like him. Cavender’s, you’ve earned a customer for life. But more importantly, Stavros—you’ve earned a customer for life.

If I could give Cavender’s more than 5 stars, I would.

If I could give Cavender’s more than 5 stars, I would. The General Manager, Stavros, is absolutely amazing and truly goes above and beyond to provide top-tier service. To be transparent, our initial visit wasn’t great. The experience was rough, and the customer service just wasn’t there. We purchased two vehicles, and I immediately regretted mine. It had some mechanical issues and just didn’t feel right. I felt like my concerns weren’t being taken seriously, so I asked to speak with the GM—and that’s when everything turned around. Stavros listened, took immediate action, got the repairs handled, set me up with a rental, and made sure I was completely taken care of. Knowing I still had concerns, he even offered to help me find something else. He gave me time to think it over, talk with my husband, and explore my options with no pressure. When I found something I liked at another location hours away, Stavros had it brought in. After driving it, I wasn’t thrilled—and he noticed. Instead of pushing the sale, he encouraged me to try something else, and I ended up falling in love with a different car. He made the financing and paperwork a breeze. Stavros is a true asset to this dealership. I know Cavender’s has had a tough reputation in the past, but give them a chance—big changes are happening, and it’s because of people like him. Cavender’s, you’ve earned a customer for life. But more importantly, Stavros—you’ve earned a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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If I could give Cavender’s more than 5 stars, I would.

If I could give Cavender’s more than 5 stars, I would. The General Manager, Stavros, is absolutely amazing and truly goes above and beyond to provide top-tier service. To be transparent, our initial visit wasn’t great. The experience was rough, and the customer service just wasn’t there. We purchased two vehicles, and I immediately regretted mine. It had some mechanical issues and just didn’t feel right. I felt like my concerns weren’t being taken seriously, so I asked to speak with the GM—and that’s when everything turned around. Stavros listened, took immediate action, got the repairs handled, set me up with a rental, and made sure I was completely taken care of. Knowing I still had concerns, he even offered to help me find something else. He gave me time to think it over, talk with my husband, and explore my options with no pressure. When I found something I liked at another location hours away, Stavros had it brought in. After driving it, I wasn’t thrilled—and he noticed. Instead of pushing the sale, he encouraged me to try something else, and I ended up falling in love with a different car. He made the financing and paperwork a breeze. Stavros is a true asset to this dealership. I know Cavender’s has had a tough reputation in the past, but give them a chance—big changes are happening, and it’s because of people like him. Cavender’s, you’ve earned a customer for life. But more importantly, Stavros—you’ve earned a customer for life.

If I could give Cavender’s more than 5 stars, I would.

If I could give Cavender’s more than 5 stars, I would. The General Manager, Stavros, is absolutely amazing and truly goes above and beyond to provide top-tier service. To be transparent, our initial visit wasn’t great. The experience was rough, and the customer service just wasn’t there. We purchased two vehicles, and I immediately regretted mine. It had some mechanical issues and just didn’t feel right. I felt like my concerns weren’t being taken seriously, so I asked to speak with the GM—and that’s when everything turned around. Stavros listened, took immediate action, got the repairs handled, set me up with a rental, and made sure I was completely taken care of. Knowing I still had concerns, he even offered to help me find something else. He gave me time to think it over, talk with my husband, and explore my options with no pressure. When I found something I liked at another location hours away, Stavros had it brought in. After driving it, I wasn’t thrilled—and he noticed. Instead of pushing the sale, he encouraged me to try something else, and I ended up falling in love with a different car. He made the financing and paperwork a breeze. Stavros is a true asset to this dealership. I know Cavender’s has had a tough reputation in the past, but give them a chance—big changes are happening, and it’s because of people like him. Cavender’s, you’ve earned a customer for life. But more importantly, Stavros—you’ve earned a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christi.timmer, thank you for taking the time to leave a review for us at Cavender Nissan Of Rockwall. We're happy we could meet your expectations! Congratulations!

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We had a very good experience with Cristi and the finance

We had a very good experience with Cristi and the finance manager. Cristi was very friendly, informative, and not pushy at all. He answered all my questions and arranged a test drive without delay. I love my new Rock Creek Rogue, with all the sporty features! Finance was easy enough and we were out the door. I’d recommend this dealership and Cristi, for sure! (The cappuccino is good too!!)

We had a very good experience with Cristi and the finance

We had a very good experience with Cristi and the finance manager. Cristi was very friendly, informative, and not pushy at all. He answered all my questions and arranged a test drive without delay. I love my new Rock Creek Rogue, with all the sporty features! Finance was easy enough and we were out the door. I’d recommend this dealership and Cristi, for sure! (The cappuccino is good too!!)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Christi was very sweet and a good salesman.

Christi was very sweet and a good salesman. 10/10 would buy a car from him again.

Christi was very sweet and a good salesman.

Christi was very sweet and a good salesman. 10/10 would buy a car from him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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My 14 year old Nissan Versa rode like a new car after

My 14 year old Nissan Versa rode like a new car after extensive service. Jake was very helpful in guiding me through everything that needed to be done. He showed me what could wait and what needed to be done now. As someone on a limited income, that information was vital. I'm going to push a few more years out of the best car I ever owned.

My 14 year old Nissan Versa rode like a new car after

My 14 year old Nissan Versa rode like a new car after extensive service. Jake was very helpful in guiding me through everything that needed to be done. He showed me what could wait and what needed to be done now. As someone on a limited income, that information was vital. I'm going to push a few more years out of the best car I ever owned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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A refreshing change to do business without the fun and

A refreshing change to do business without the fun and games that 99.9% do! Aryan Patel is a true asset and is fantastic to work with. Maybe the best car buying experience I’ve ever had. Congratulations. Keep up the great work.

A refreshing change to do business without the fun and

A refreshing change to do business without the fun and games that 99.9% do! Aryan Patel is a true asset and is fantastic to work with. Maybe the best car buying experience I’ve ever had. Congratulations. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Greg, thank you for taking the time to leave a review for us at Cavender Nissan Of Rockwall. We're happy that Aryan and our team meet your expectations and provided the exceptional customer experience we strive for! We are always more than happy to assist you if anything else comes up. Congratulations on your new car!

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Purchased a 2024 Frontier on December 26, 2024.

Purchased a 2024 Frontier on December 26, 2024. Still waiting on my plates to come as my temporary plate expires February 24, 2025. Just found out today that a duplicate title needs to be ordered and plates won't be in for several more weeks. A new temporary plate is in the works and they offered to overnight it to me when it comes in or email it to me and I could print it out myself. First and last vehicle I will purchase from them

Purchased a 2024 Frontier on December 26, 2024.

Purchased a 2024 Frontier on December 26, 2024. Still waiting on my plates to come as my temporary plate expires February 24, 2025. Just found out today that a duplicate title needs to be ordered and plates won't be in for several more weeks. A new temporary plate is in the works and they offered to overnight it to me when it comes in or email it to me and I could print it out myself. First and last vehicle I will purchase from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Daheat7112, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Can you please email more details so that I can look further into this to help get this resolved I can be reached at dbolden@cavenderauto.com Thank you!

Consumer response

I have spoken to several people at the dealership, Nissan motor credit, and Nissan customer affairs. No one has offered an good explanation for the delay or taken any accountability for the delay all anyone does is offer excuses. Nissan customer affairs recommended I take my paperwork and release of lean I obtained from Nissan motor credit and go to the tax office and register the vehicle myself. I guess Nissan expects me to pay the registration and sales tax a second time since I paid to Nissan at the time of the sale.

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Worst dealership ever sold me a car with problems that

Worst dealership ever sold me a car with problems that should’ve been checked before sale, unprofessional and unorganized

Worst dealership ever sold me a car with problems that

Worst dealership ever sold me a car with problems that should’ve been checked before sale, unprofessional and unorganized

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ci, we are disappointed to see your low star rating. If you could provide more information to me, I would be happy to look into this for you. The best way to reach out to me is by email dbolden@cavenderauto.com Thank you.

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Great dealership, Aryan Patel is an amazing salesmen, he

Great dealership, Aryan Patel is an amazing salesmen, he helped me and my family out so much. I appreciate all the work he and his managers put into the process of getting my new car and my mom’s car as well. Very professional, educated and smart people. Keep up the great work!

Great dealership, Aryan Patel is an amazing salesmen, he

Great dealership, Aryan Patel is an amazing salesmen, he helped me and my family out so much. I appreciate all the work he and his managers put into the process of getting my new car and my mom’s car as well. Very professional, educated and smart people. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Diana Vaca, thank you for sharing your positive experience! We are very happy to have provided you and your mom with such a positive experience! Congratulations to both of you!

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