Reviews
My husband and I recently purchased a used car from
My husband and I recently purchased a used car from AutoNation and had an exceptional experience. From the moment we arrived, Dom greeted us right away and made sure we were taken care of throughout the entire buying process. He was professional, knowledgeable, and genuinely kind—an all-around great guy. We highly recommend requesting him! We also worked with Anna, the financial specialist, who was fantastic in guiding us through the financial details and ensuring we had the right coverage for peace of mind moving forward. Again, very professional & kind. Even though we encountered a few issues with the car (through no fault of AutoNation), they quickly addressed and resolved everything without hesitation. We’re grateful to Dom, Anna, and Mark for making this such a seamless and positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Samantha, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Christian who was our salesperson was outstanding.
Christian who was our salesperson was outstanding. Anna the financial person was polite and explained everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lawrence, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
We bought a car, went to register it and found out the
We bought a car, went to register it and found out the title we were given wasn't the current title. I tried to get help from the dealer and everyone kept saying they'll call me back. Finally spoke to the GM who refused to give me his name. When I pressed him to give me his full name because it's shady that he won't let me know it, he hung up on me. Now I'm going to have to hire a lawyer and get them to take the car back, good times.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Got the car I was looking for fast and hassle free.
Got the car I was looking for fast and hassle free. Great vibe in the dealership too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Enquired about a vehicle that was listed on Cargurus for
Enquired about a vehicle that was listed on Cargurus for sale was told the vehicle was not ready to be sold that they would send me carfax and let me know when I would have an opportunity to purchase the vehicle just got a text from sales person that they sold the vehicle never got a text or phone call that I was promised by sales manager and sales person to have the opportunity to buy the vehicle VERY DISAPPOINTED would not recommend
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Tracy, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (314) 798-0392 to discuss what we can do to help.
I had a great process of selling my car.
I had a great process of selling my car. They offered a fair deal. I would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation USA St. Louis and we hope to be of service again in the future.
I felt comfortable.
I felt comfortable. The sales staff and finance team were well informed. Anthony was great to work with
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
very professional, dedicated to help.
very professional, dedicated to help. They open the door and greet you, offer you refreshments, make sure you’re taken care of
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Nicolle, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hello Nicolle, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Nolan Hirth did a phenomenal job with us!
Nolan Hirth did a phenomenal job with us! He contacted me right away when something was available! Anna LaMartina-Barker CFS manager was amazing as well and she helped us get another car we wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Ashton L was very personable and helpful.
Ashton L was very personable and helpful. He never made me feel pressured or uncomfortable during the process. It was a smooth transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!