Tasca Chrysler Dodge Jeep Ram of White Plains

Great experience with this dealership. Was my first time using them.Nothing negative about this experience

The facility is huge and clean with a lot of options for American-made cars. Employees are knowledgeable, friendly and helpful. A big thanks to Roger for helping me and my husband purchase our 2025 Jeep Compass.

I dropped my vehicle off for service. Antoine kept me up to date every step of the way. He was able to get me picked me up and dropped off when getting a rental. I highly recommend them for everyone.

I am very satisfied with Tasca Chrysler Dodge Jeep Ram of White plains. The whole process went on very smoothly. The staff is very professional, very knowledgeable in all their different departments. At every stage they explained to me what was happening and they were all happy for me at the end, congratulating me. I would definitely refer any of my family and friends. Thank you very much. I am enjoying my new Wrangler.

Fast and efficient service, no complaints and to make things better came in for an oil change and they rotated my tires as well.

I spoke with Kevin (salesman) and Anthony (used car manager) over the phone during the course of a week regarding a Certified '22 Jeep Wrangler Rubicon (VIN No. 1C4HJXCG7NW138267). Kevin and Anthony assured me it was certified, had a clean CarFax, four new tires, and had no accidents. We drove 45 minutes to the dealership to see the vehicle with the full intention of striking a deal (i.e., brought my title with me, both keys, lifetime service records, etc.) We immediately noticed the Jeep still had its original five tires, all heavily used, and certainly not four new tires. The tailgate did not open until significant force was applied to get it open. Once we managed to open it, it appeared the vehicle had been in at least one rear-end collision: the tailgate was clearly deformed. It was also unclear if the OEM tire rack was ever replaced. Additionally, the driver-side taillight housing was cracked and required replacement, likely a second collision which I was told may have been a dealer employee in the lot. The vehicle was also missing key items included in the original build sheet, such as the Freedom Panel Storage Bag (approx. $140 to replace) and the Doors-Off Mirror Kit (approx. $400 to replace). The front tow hooks showed signs of tow by way of parallel metal scarring. Apparent mud found in the e-brake boot further implied the vehicle had been off-roaded and stuck at some point. Jake, a supervisor, initially seemed unaware of the tailgate issue, responding with, “The tailgate is broken?” before pivoting to, “Oh yes, I’m aware of it,” and finally claiming, “We already ordered the part for it.” Despite the vehicle’s certified status, Jake did not produce the 125-point inspection sheet nor the service history, stating they would need to search “the archives.” When I raised concerns about the tires—including the worn spare—Jake dismissed the issue, claiming, “The spare is just an accessory.” Apparently, the full-size spare tire and wheel, a hallmark of Jeep’s reputation for durability, is considered optional rather than essential. Other issues included the windshield fluid distribution system, which did not work. At one point, Kevin mistakenly handed me internal paperwork showing the dealership intended to offer approximately $9,000 for my trade-in. This was baffling given Kevin had stated via text he could come “close” to my asking price of $22,000 after allegedly having already analyzing the car’s service history and CarFax several days prior to the visit with a supervisor. Furthermore, another sales team member attempted to downplay the damage by claiming “60% of used cars sold have been in accidents". That number is actually 16% per a study conducted by CarGurus. He then touted the certification coverage: 7 years or 100,000 miles for powertrain and 3 months or 3,000 miles for comprehensive coverage, starting from the original in-service date—not the certified purchase date. This vehicle still had 6 months or 6,000 miles of comprehensive care and 8 years or 80,000 miles of powertrain coverage remaining under its original warranty: the certification coverage was negligible (especially considering a $100 deductible). After we left, Jake called an hour later, seemingly confused as to why we had left. He promised to follow up with updated information, however after missing his subsequent call and me leaving a voicemail, I have yet to hear back. I am now sure how this vehicle was "certified". This dealer’s slogan is, “Tasca: You will be satisfied!” I am also not sure what part of this experience was supposed to be satisfying.

Thank you, Tasca of White Plains, for the excellent service! From start to finish, my experience was smooth and hassle-free. The team was professional, friendly, and knowledgeable. I will definitely be recommending you to others and look forward to returning in the future!

Ever since I purchased my 2011 Sahara new, I have been getting it serviced by WP Jeep that is now Tasca Jeep in Elmsford. Fortunately both the Service Advisor Rena, and the Jeep expert mechanic Chris are still working there because they are both excellent at what they do. Rena is on top of scheduling appointments and passing on important information to Chris for special work I needed done. My Jeep has been upgraded with lots of heavy duty off roading modifications and runs better than new. I wouldn’t dream of taking my Jeep anywhere else.

Amazing experience, everyone was so helpful made a deal 123. Anthony the sales manager and Johhny sales person were amazing guys. Thank you for this experience.

World class customer service was happy to make the purchase. The sales representatives were great and I would recommend them to my friends.