Reviews
Dino Zonetti = Great sales experience 2016 Renegade
Just purchased a 2016 Jeep Renegade Trailhawk from White Plains Jeep. Dino was very clear with the lease pricing and offered a very competitive lease deal. Arrived at 1PM to pick up the car and was on my way home with in an hour. Dino had all the paper work processed in advance. He took us out for a test drive, filled up the gas and instructed us on how to use all the features, especially the navigation and phone settings. Overall, I was comfortable and confident working with Dino Zonetti. Very satisfied customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent buying experience
Do your homework and then visit this dealership. Working with Walter Parker made the buying experience a pleasure versus a painful chore. I would highly recommend you work with Walter. He does not quit after the sale and his follow up is fantastic throughout the buying cycle. Very knowledgeable about the product and not your typical car salesman. Brief experience with the service department gave me the same good feeling. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great servie, follow up and smooth transaction
I bought a Certified pre owned Jeep Grand Cherokee which I found on line. Our salesman (Walter P.) was professional, with great follow up. He remembered what I wanted as well as the condition of what I wanted. I took a train from Long Island to pick up the vehicle and Walter greeted us at the train station and took us to the dealership. A smooth, quick transaction followed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful Salesman
I met Walter Parker through a coworker at my job who purchased a car from him. I always wanted a jeep and I was finally at a stage in my life where I was able to afford one. Walter explained everything to me answered all my questions and made me and my husband feel very comfortable. I purchased my first Jeep Wrangler sport from him when he worked at his previous dealership three and a half years ago. I located Walter at his new Dealership and I just leased my new 2016 Jeep Unlimited Sahara on 5/11/16, Walter made the leasing process stress free. He was kind and very welcoming.I will tell all my friends and family about the wonderful experience I had with Walter Parker at White Plains Jeep Dodge Ram Dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
highly recommended
I purchased a used 2015 Ford Focus ST from White Plains Chrysler Jeep Dodge on 5/11/16, Walter Parker was my sales pro. Walter and all of the staff were a pleasure to deal with. I would not hesitate to purchase from the great people again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
LOWBALL
We worked with Smitty at this dealership and he clearly did not care about his job. We asked to see the truck we wanted and he said he didn't have it but then after 15 mins he miraculously found a similar one. The whole point was to go test drive the truck. He brought us to the truck and just stood there and didn't tell us anything about it or let us test drive it. We go back to his desk to "talk numbers". He goes to the sales manager and comes back with an offer that is $300 more than any other dealership we have gone to and gave us a price without telling us how much we even had to put down. So he gets up again and goes to find out... We were also trading in a Jeep and the quote they gave us was $6,000 lower than other dealerships. at this point we laughed and said ok lets get out of here. He then goes "ok well what did the other dealerships offer". Clearly they pulled those numbers out of their xxx.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We take customers experience at our dealership very seriously and always attempt to meet customer expectations. Upon reviewing customers concern, we called the customer to explain that the original quote was a modest discount quote. Our sales manager in an effort to earn customers business offered an "employee type discount" of $489.00 versus the original $635.00. We called and explained this difference to the customer, as well as, the sales persons offer a test drive the vehicle, which the customer declined. We are willing to assist the customer with the transaction and are committed to meeting the customers expectations
Awesome salesman
Made my car leasing process stress free. Got me the best price on a Jeep Wrangler Unlimited (contacted three other dealers). Made sure I understood all the paperwork I was signing and thoroughly went over car with me when I picked it up. Will definitely recommend him to family and friends and will use him again!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great salesman
To trade in my jeep in to buy a newer Car with better gas mileage and lesser Monthly payments . I got a good deal With trade in and a good deal with new Car. Very good salesman Walter Parker.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
No Stress!
Walter Parker is an example of how other sales persons should conduct themselves. He did not try to push me into buying a vehicle I did not want or one that was selling at a higher price. He was very patient while I tried different cars and my older son peppered him with a thousand and one questions. Walter is very knowledgeable and personable. He made what could have been a confusing and stressful time very easy. I highly recommend Walter and White Plains Chrysler Jeep Dodge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Knowledge & Politeness
My dealing was with Walt Parker who I found to be very patience and knowledgeable to what my needs were. He took his time with me and I never for one minute found him to be pushy. There were no surprises. It was a pleasure to work with Walk and would highly recommend him. Louise Ciero
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car