Safford Brown Honda Arlington

Jorge, Tony & Tom in service were AMAZING!! They helped out a Jersey girl stuck with a flat tire 300 miles from home on a Sunday. They got me right in even though it is appointment only on Sunday for this emergency! Wonderful people! Can't thank them enough and recommend more!

DMV’s & Others AVOID Safford Brown Honda Arlington Va. If you received a letter from them and if they call you. Please don’t go and pick up the phone. Steven(GM) and managers Ahmed, Kasey , Hassan and others staffs. They will promise you anything so you can buy a car from them. They will make you sign the contract. Then when you see final numbers on the contract after you signed. You will feel like you’ve been robbed or stabbed in your heart. None of their promises are delivered. If you see the review on March 21 and March 25 that’s so true. They have been doing this over and over. Mine happened on February 20, 2025. Upsets, regret, frustrated and not A very happy man when you walk out with their new car. This dealership should not be exist anymore. Please anyone who read this reviews spreads the words and put Safford Brown Honda Arlington Va in medias and Fox, ABC, NBC. Help me report to federal bureau customer protection and state attorneys general. Safford Brown Honda Arlington Va is the worse. I’ve bought many cars before and never experienced like what Safford Brown Honda Arlington did to me. Looks at some of their reviews, I couldn’t agree more. PLEASE DO NOT GO TO SAFFORD BROWN HONDA ARLINGTON Va.

I had an incredibly frustrating experience at Safford Brown Honda Arlington, and I would strongly advise others to avoid this dealership. When I first reached out, I spoke with Nancy, who was helpful and understood my needs—a 72-month loan with a payment around $600/month. She then transferred me to Ahmad, the sales manager, and that's where everything started to fall apart. I made it clear that I wanted to know the out-the-door price so I could structure my financing properly. Instead of providing a straightforward answer, Ahmad used every tactic possible to get me into the dealership, despite me already having pre-approval from my bank. Once I arrived, it became obvious that my needs were secondary to simply making a sale. As it was Ramadan, I wanted to step away to eat and also consult with my brother for a second opinion. Ahmad continued to push a deal that didn’t meet my criteria and later insisted on speaking with my brother, which led to an unnecessary argument. Even after all of this, I was still open to making a deal. I requested a properly updated sheet with the loan terms so I could calculate how much down payment I needed. Instead of assisting me, Ahmad saw this as a “power move” and argued with me instead of helping me make an informed decision. Throughout the process, he kept saying, "I'm a man of my word, and the deal is what we agreed on yesterday." Well, I also mentioned that I would be writing a review—so here we are. Rather than going to my follow-up appointment with Honda, I walked across the street to Koons Arlington Toyota. Sergii, the salesperson there, actually listened to what I needed. I ended up custom-ordering a Toyota RAV4 Limited, putting $10,000 down, and structuring the loan exactly how I wanted. Funny enough, even though the RAV4 was $5,000 more expensive out the door than the CR-V, the deal still made more sense because Sergii actually worked with me instead of against me. Safford Brown Honda Arlington lost a sale because they prioritized aggressive sales tactics over genuine customer service. If you’re looking for a dealership that listens and works with you, look elsewhere.

Unfortunately, my experience purchasing three cars from this dealership was one of the worst I’ve ever had. The people I dealt with were dishonest, making verbal promises that did not match what was written in the contracts. Their words were misleading, and the reality of the agreements was completely different. I strongly advise anyone dealing with this dealership to be extremely cautious and read every clause in the contract carefully before signing. Do not rely on verbal assurances, as they are not reflected in the written agreements. This place is full of deceivers—stay away! avoid at this location LIARS SPECIALLY THE FINANCE GUY

We recently bought 2 vehicles from this Delaer. Mr. Nasir Naziri helped us extremely well. His professionalism, attention to details, understanding our needs was unique. We thank him for such a great service. Highly recommended this dealership. When great salesman like Mr. Nazir are there, the dealership will certainly thrive. We highly recommended Mr Nazir and the dealership to our network. Will certainly bug again!

Provided info on vehicle, as requested. I appreciated their response which helps with my car search,

Good customer service, had a great experience, happy with what the service i got there

I went to this dealership in hopes to make a quick purchase of a Honda Accord due to having to go to work in just a few hours. Upon parking and exiting my personal vehicle I was professionally and respectfully met by salesman Jose and Kam who is being trained. Jose explained to me in detail and answered all my questions of the Accord I ended up purchasing after a brief test drive. Jose went the distance in helping me get done in a timely manner to get to work on time. For me purchasing a vehicle is very stressful but Jose and Kam made me feel right at home. I would definitely purchase here again and highly recommend Jose and Kam for a right at home no stress purchase.

Lo Rabak was awesome her team was a blessing 2025 Honda Accord parked in our driveway great dealership with great staff #1 definitely #1

Casey Jerlando, the manager, was an xxxxxxx, unprofessional, zero customer service. Poor guy had a bad day with his attitudes. In contrast, Lauren Rabak was kind, polite, and handled everything professionally (10 star for her). I arrived at 7:25 PM, and she took my ID and ran my credit card, which I wasn't happy about since we hadn’t even seen the vehicle yet, and I wasn’t completely sure about the final deal. After running my credit, I was offered a 5.9% interest rate. I mentioned that I needed time to think it over, and that’s when Casey approached with a very dismissive attitude, which was off-putting. I had planned to close the deal, but his behavior completely changed my mind. If you visit this dealership, be extra careful.