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Gordon CDJR

(219 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30am
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (877) 882-1346 (877) 882-1346
Used (888) 330-9569 (888) 330-9569
Service (877) 757-3614 (877) 757-3614

Reviews

(219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordon CDJR from DealerRater.

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Very easy to work with, quick responses, courteous and

Very easy to work with, quick responses, courteous and professional. Understood my time constraints and worked with them. Honestly my best dealership experience and I have had many.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brian, congratulations on your new Ram! We're thrilled that your experience with us was worthy of five-stars. As a different kind of dealership where everyone cares, we take pride in providing you with a seamless, professional, and efficient shopping experience. We're proud to provide you with the best dealership experience you've had! Thank you for taking the time to share your experience with us! We look forward to serving you for many years to come.

Very courteous and knowledgeable.

Very courteous and knowledgeable. Always willing to go the extra mile to see that customer is taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

WFk, thank you for taking the time to share your experience with us! We're thrilled that you were satisfied with the service you received at our dealership, especially from Bridget, Bill, Mark and John. As a different kind of dealership where everyone cares, we pride ourselves in going the extra mile to make sure our customers are taken care of. Thank you for your business, and we look forward to serving you for many years to come!

BOTH MEN DOING A SUPER PERFORMANCE IN THE DEPT.

BOTH MEN DOING A SUPER PERFORMANCE IN THE DEPT. NO THAT IS ALL I WILL COMENT AT THIS TIME THANK YOU

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Willard, thank you for taking the time to write us a review! We are pleased that Bill and John provided you with excellent service. As a different kind of dealership where everyone cares, it is our goal to provide every customer with a positive, transparent experience. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. We apologize we were not able to provide this during your most recent visit and will work to provide a better experience next time! If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback.

You won’t find anyone better to deal with than the sales

You won’t find anyone better to deal with than the sales team at Gordon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brent, congratulations on your new Ram! Thank you for taking the time to write us a review. We're thrilled that your experience with us was worthy of five-stars as Bridget, Evan, Robbie, and Bryan provided you with excellent customer service. We appreciate your business and look forward to serving you for many years to come!

always ready to help and finds time for emergencys and

always ready to help and finds time for emergencys and trust the work and knowledge of mechanics

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Fengdughost, we're pleased that you had an overall positive experience here at Gordon CDJR as Charlie and Bill provided you with excellent service for your vehicle. As a different kind of dealership where we truly care, we're pleased that you trust the work and knowledge of our mechanics! It is our goal to provide every customer with a positive, transparent experience. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554.vThank you for taking the time to write us a review and for recommending us!

Found what we are hoping is our perfect car!

Found what we are hoping is our perfect car! I will say their customer service is amazing and we will definitely buy our future cars here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michelle, thank you for taking the time to write us a review! We're thrilled that we could help you find your perfect vehicle. Gordon is a different kind of dealership where we truly care about your experience. We're proud to provide you with an excellent customer service experience worthy of five-stars and we look forward to serving you for many years to come!

It's changed hands several times over the last forty

It's changed hands several times over the last forty seven years but still a great small town dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hrinehart, thank you for taking the time to share your feedback with us! Gordon cares about your time here and we're thrilled that we've been able to consistently provide you with an excellent five-star experience. Thank you for your loyalty to our dealership. We look forward to serving you for many years to come!

Easy and convenient appointment time.

Easy and convenient appointment time. Finished job as promised and quickly. Friendly service. Job well done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Kirkpatrick, thank you for taking the time to write us a review! We're pleased that you were satisfied with your service experience here at Gordon. We pride ourselves in providing friendly and efficient service. Thank you for your business, and we look forward to being your trusted dealership for many years to come!

Polite, speedy service, cost reasonable.

Polite, speedy service, cost reasonable. I was in and out within 30 minutes. Very pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Stolsenberg, thank you for taking the time to write us a review! We're thrilled that your experience here with us was worthy of five-stars. As a different kind of dealership where everyone cars, we're proud to provide you with excellent and speedy service with a smile! Thank you for your business and we look forward to serving you in the future.

Bill has always went out and beyond what to expect and

Bill has always went out and beyond what to expect and makes sure you are satisfied with the work performed at the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Randy, we're thrilled that you had an overall five-star experience here at Gordon CDJR as Bill went above and beyond for you! As a different kind of dealership, we care about your service experience. We appreciate you taking the time to share your feedback with us. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. We apologize we were not able to provide this during your most recent visit in regards to your service time and will work to provide a better experience next time! If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback.