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Virginia Auto Outlet

(2,580 reviews)
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(434) 826-4400 (434) 826-4400

Reviews

(2,580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Virginia Auto Outlet from DealerRater.

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Second car

I bought my second car from Quincey. It was an experience just like the first time. Welcoming, helpful, and no pressure. I will be buying all of my future vehicles from the folks at VSA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your SECOND purchase here at VSA Kevin! Customer service is very important to us, and we're glad you came back to work with your CSR Quincy & the VSA team again! We look forward to helping your family and friends too, so please tell everyone you know about us!

Best buying experience!

My husband and I just purchased a 2018 Dodge Caravan from Quincy. The process was so quick and easy! By far the best buying experience we have ever had. We will definitely be back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. We appreciate your business, and we're so glad you enjoyed your experience here at VSA!

Dodge Grand Caravan

Quincy was an awesome salesman! He wasn’t pushy at all and made our experience smooth and stress free! We highly recommended Virginia Select Auto for your next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review us. We're so glad you enjoyed your experience here at VSA with Quincy and our team, and we appreciate your recommendation!

Purchase 2018 Nissan murano from Emily

Emily was wonderful to work with. She was patient and very informative, it made the decision a no brainer. I will be back for another vehicle in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review Bridgette. We appreciate your business, and we're so glad you enjoyed your experience here at VSA!

2014FordEdge

Emily Woody was a very helpful and patient salesperson. All the staff was great. I found the car that I wanted. Thanks to all the staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review Kitty. We appreciate your business, and we're so glad you enjoyed your experience here at VSA!

Jeep purchase from Emily

I truly enjoyed buying from Emily Woody. She made everything so smooth and easy. She knew a lot about each vehicle I was looking at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review Virginia. We appreciate your business, and we're so glad you enjoyed your experience here at VSA with Emily!

Nissan Pathfinder

We recently went back to Virginia Select Auto to buy a used car. I was able to message the sales person Sydney Light before we got there. She meet us once we got there and showed us vehicles we wanted to see. She made the process so easy for us and not hectic. She is very helpful and willing to go above and beyond to make sure we were satisfied with our vehicle. There was an issue we found with the vehicle we wanted so she went and talked to the manager to ensure it would be taken care of. She is a pleasant salesperson and very helpful. I recommend anyone who wants to have a great buying experience to go see Sydney Light at Virginia Select Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review us Crystal. We're so glad you enjoyed your experience here at VSA with Sydney, and we appreciate your recommendation!

2019 Grand Cherokee Unlimited

Emily was very energetic and a great greeter. She was very knowledgeable of the vehicle. The whole paperwork process was detailed and easy. Im looking forward to driving my 2019Jeep Grand Cherokee Unlimited. Thank you, Emily.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review Mary Beth. We appreciate your business, and we're so glad you enjoyed your experience here at VSA!

Best car purchasing experience ever!

Emily is awesome..professional yet kind and personable. She listened and worked at fulfilling my auto needs. You owe it to yourself to visit her at Virginia Select Auto and have a chat, I’m glad I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. We appreciate your business, and we're so glad you enjoyed your experience here at VSA!

VA Select Auto- Emily Woody

They made the buying process easy and really listened to what I wanted. They helped me compare multiple vehicles and never pushed me into buying what I didn't want or was uncomfortable paying. I was able to take a lengthy test drive and the car I purchased was filled up and touched up before I left. The facility is very well laid out making it easy to find the types of vehicles you are looking for. Emily was very patient and upbeat and eager to answer any questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business! Customer service is very important to us, and we're happy you enjoyed your experience with your CSR Emily. Please tell everyone you know about VSA!