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Virginia Auto Outlet

(2,580 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(434) 826-4400 (434) 826-4400

Reviews

(2,580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Virginia Auto Outlet from DealerRater.

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Project Leader

2nd Vehicle purchased from VSA. Great Service Every-time. John is very friendly and helped us through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to do a review. We hope you are enjoying your vehicle. Please tell everyone you know about VSA! Thank you for your business.

Great Experience

Emily Driskill was most helpful; knew the vehicles we wanted to see and gave us the information we asked for. She was very friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to do a review. We hope you are enjoying your vehicle. Please tell everyone you know about VSA! Thank you for your business.

2016 Jeep Grand Cherokee Limited

Aaron was great through our entire car buying experience! I would recommend anyone to VSA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to do a review. We hope you are enjoying your vehicle. Please tell everyone you know about VSA! Thank you for your business.

Customer

Great and friendly customer service. Emily was very professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to do a review. We hope you are enjoying your vehicle. Please tell everyone you know about VSA! Thank you for your business.

Great Service from Emily and Jerry

Emily made it easy and pleasant to purchase from VAS. Jerry in finance was a no- nonsense guy and was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to do a review. We hope you are enjoying your vehicle. Please tell everyone you know about VSA! Thank you for your business.

Review

This was a very pleasant experience. Emily was very helpful and knowledgeable. Process was super simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to do a review. We hope you are enjoying your vehicle. Please tell everyone you know about VSA! Thank you for your business.

Great Experience

Emily Driskill was on it when I entered the dealership she welcome me with a warm smile and made me feel at ease, she was able to answer all of my questions. I will be telling my friends about Emily and VSA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to do a review. We hope you are enjoying your vehicle. Please tell everyone you know about VSA! Thank you for your business.

Emily is an awesome representative for VAS

I new what I wanted and needed, and I was blessed to meet Emily here at Virginia auto select. She listened to me and my family needs and never pushed us in a direction that did not suit our needs. She delivered us a wonderful car that allows us to feel safe and secure for years to come. Excellent customer service and a great personality . Kudos to Emily for caring for her customers needs. She Deserves a Pay raise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to do a review. We hope you are enjoying your vehicle. Please tell everyone you know about VSA! Thank you for your business.

Good buying experience!

Ryne and John were excellent to work with. We test drove, did the credit check and had our new truck in less than 4 hours. We will be back when we are ready for our next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to do a review. We hope you are enjoying your vehicle. Please tell everyone you know about VSA! Thank you for your business.

First Dealership bought car

I had been looking at VW's for a while and been looking for a car for about a year. There was 0 pressure to buy a car but Cameron was great and accommodating. The entire process was painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to do a review. We hope you are enjoying your vehicle. Please tell everyone you know about VSA! Thank you for your business.