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GMC of Billings

(106 reviews)

Reviews

(106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Marquise and his team were amazing. I found a great car for a great price and they were so helpful.. I defenitly recommend rim rock GMC in Billings for your next vehicle purchase. Five stars for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Great experience!

Was shown exactly what I wanted. Friendly environment. Was treated with respect. Was able to get what I wanted and then come sign paperwork. Got a fair trade in at a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
7 people out of 7 found this review helpful.

Shop advisor followup with our Extended Service Contract:)

Service writer followed up with ALU our service contract provider and got our Acadia on the road with no out of pocket expense. Rimrock was kind enough to give our vehicle a quick wash and imspection as well. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
5 people out of 5 found this review helpful.

Excellent Experience

This is the second recall on a vehicle that Rimrock Auto has repaired for me. In both cases the dealer who was recommended for the recall repair was uncooperative and did not follow up with calls etc. Rimrock Auto responded immediately, had the part available for the repair and while I waited in a very comfortable lounge, my car was not only repaired but also washed before it was returned to me. The customer service was excellent and I would recommend Rimrock Cadillac to anyone looking for a quality car repair service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.

Great Service

Happy with the sale process, Marquise was fun to work with. I even told him i would bake him some ginger cookies. I would recommend him if you stop into GMC Cadillac dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Excellent

Received excellent service from Marquise, sales with Rimrock. GMC. I strongly recommend the dealership to my family, friends and people looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

signed the papers, took my money....

I'm not new to Rimrock Auto, I've bought three different trucks from them. Sadly that will be the last. We came to a deal on a 2016 Sierra, however it was not on the lot. They were doing a dealer trade on the pickup. They originally told me it would be hear by the end of the week. Three days went by and they told me they no longer could get the truck that we had already purchased and made the first month's payment on. They had no proplem cashing my check before they even knew if they could get the truck. I felt like everything that came out of there mouths were lies. I went in over a week later to get my money back and they said they will mail it to me.... Really!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bruce did such an awesome helping me with a new car

Bruce and the rim rock crew did a great job helping me get my new car for my first time. Really helped me understand what I needed to know before making a big decision! And best part they didn't pressure me lol.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

new car

Nice people great cars easy to get in n out with a new car or truck they go out of there way to make sure you are getting a good deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

Great Service, easy transaction without pressure

Rimrock GMC has a good inventory and friendly sales staff who try to help you get into the right vehicle for your situation. Bruce was knowledgeable, but not pushy, and did work hard to get a deal done that would work for us. We are very happy with the car and everything the dealer did for us before, during, and after the purchase. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.