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AutoNation Acura Colorado Springs

(478 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (888) 829-9808 (888) 829-9808
Used (888) 830-0121 (888) 830-0121
Service (888) 830-0453 (888) 830-0453

Reviews

(478 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Colorado Springs from DealerRater.

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Oil change

All good. Not much else to say. Honestly the review process is always the worst part of bringing my car in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. Please call our General Manager at (719) 627-8647 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

The service at this Acura dealership is top notch.

The service at this Acura dealership is top notch. Every time I have taken my car in to be serviced they were very professional. The service was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Please whatever you do don’t go here only worry about

Please whatever you do don’t go here only worry about numbers. If they screw you over which they will. This place is the worst. I’m reporting them to the better business burrow along with writing a complaint with car dealers association. Sold me a lemon and won’t do anything about it also haven’t had the car for even a year and it’s falling apart. This dealership will be great up front but heaven for bud there is a problem. So don’t go here. Oh and if the manager try’s contacting me you should probably return my call when you tell me to contact you. It’s computer generated to call them and try to get ahold of them but it’s just burning time hoping you forget. But I won’t I will do what I can to let everyone know they rip you off and leave you sick in the stomach after you spend your hard earned money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

Service department got the job done with no appointment.

Service department got the job done with no appointment. Delivered car back in timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Very Happy with service.

Very Happy with service. We arrived early and were welcomed by the service department. They performed the oil change, let us know of upcoming recommendations, washed the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Quality service

Very honest and professional. When I need to do business with Acura I?ll come back here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Damaris, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Brought my car in for service.

Brought my car in for service. Service writer Todd and Service manager Bill went above and beyond to help me diagnose a problem that turned out not to even be warranty work. Nice guys. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Bill, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Shout out to Todd Grable for great customer service!

Shout out to Todd Grable for great customer service! During a recent oil change his team performed a whole car check and discovered some issues that need to be addressed. Todd walked us through all issues and recommended repairs. Today I dropped the car off to complete these repairs and have total confidence that he will take car of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Todd here at AutoNation Acura Colorado Springs! If you need more help, our team is available to talk -- safe travels!

Painless

I had the pleasure of working with an amazing salesperson, Johnathon, who truly exceeded my expectations. From the moment I met him, it was clear that he was genuine and down to earth. He skillfully guided me through the process of purchasing a brand new Acura MDX, without being pushy or pressuring me into making a decision. Instead, he took the time to listen to my needs and respected my wishes throughout. It was refreshing to work with someone who prioritized my satisfaction above all else. I highly recommend this exceptional salesperson for anyone looking to have a pleasant and stress-free car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Melissa, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Colorado Springs. Thanks for the recommendation, and have an amazing day!

I worked with Mike Prebble and he was very patient and

I worked with Mike Prebble and he was very patient and helpful in my slow decision process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!