Reviews
This is a very prestigious dealership.
This is a very prestigious dealership. They really listen to your needs their address your needs the cell pressure is very low and very fair. I loved the car I purchased. I’ve asked him to look for another car for me and if I’m lucky, they’ll find me another one.
This is a very prestigious dealership.
This is a very prestigious dealership. They really listen to your needs their address your needs the cell pressure is very low and very fair. I loved the car I purchased. I’ve asked him to look for another car for me and if I’m lucky, they’ll find me another one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership apparently took off the afternoon (despite
Dealership apparently took off the afternoon (despite being told they would contact us for pickup and we could pickup vehicle until close). Ended up keeping our vehicle an extra day even though service was completed. Played phone tag with 4 different people, none of which could help up or get us to service.
Dealership apparently took off the afternoon (despite
Dealership apparently took off the afternoon (despite being told they would contact us for pickup and we could pickup vehicle until close). Ended up keeping our vehicle an extra day even though service was completed. Played phone tag with 4 different people, none of which could help up or get us to service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Great during the sale awful after the sale is completed.
Great during the sale awful after the sale is completed. Can not get any assistance form them for a simple issue. They punt problems more than any football team. It is ridiculous. Been trying over a month for a simple resolution but since they sold me the car I guess thats all they have time for.
Great during the sale awful after the sale is completed.
Great during the sale awful after the sale is completed. Can not get any assistance form them for a simple issue. They punt problems more than any football team. It is ridiculous. Been trying over a month for a simple resolution but since they sold me the car I guess thats all they have time for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Excellent!
Excellent!!!! Loved working with IRA. Good salesperson. I drove from San Antonio just to work with him.
Excellent!
Excellent!!!! Loved working with IRA. Good salesperson. I drove from San Antonio just to work with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the awesome review! We’re thrilled to hear you had an excellent experience working with Ira—he truly goes above and beyond for every customer. The fact that you drove all the way from San Antonio to work with him means a lot to all of us at Covert Cadillac Bee Cave. We appreciate your trust and look forward to welcoming you back anytime!
Great experience!
Great experience! Very helpful and customer service was amazing! The process was flawless and very smooth!
Great experience!
Great experience! Very helpful and customer service was amazing! The process was flawless and very smooth!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We’re thrilled to hear that your experience was smooth and flawless, and that our team provided amazing customer service. It’s always our goal to make the process easy and enjoyable. We appreciate your support and look forward to serving you again in the future!
Treated with respect and the sales team was great!
Treated with respect and the sales team was great! We drove in from out of town and will be looking here for our next vehicle.
Treated with respect and the sales team was great!
Treated with respect and the sales team was great! We drove in from out of town and will be looking here for our next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're so glad to hear you felt respected and well taken care of by our sales team. It means a lot that you made the trip from out of town, and we’re honored to have earned your trust. We look forward to helping you find your next vehicle when the time comes!
After 3 weeks, I'm still looking for a copy of my
After 3 weeks, I'm still looking for a copy of my paperwork. No bill of sale or anything else.
After 3 weeks, I'm still looking for a copy of my
After 3 weeks, I'm still looking for a copy of my paperwork. No bill of sale or anything else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for bringing this to our attention. We're sorry to hear that you're still waiting on your paperwork. Have you had a chance to check your email, including your spam or junk folder? That’s how we send all documentation, including the bill of sale. If you haven’t received anything, please let us know right away so we can resend and make sure you have everything you need. We appreciate your patience and are here to help resolve this quickly.
Ira was excellent professional and trustworthy.
Ira was excellent professional and trustworthy. I enjoyed working with him and highly recommend his services. This purchase by far was my favorite. Thank you Ira for taking care of me and making this a very pleasant experience.
Ira was excellent professional and trustworthy.
Ira was excellent professional and trustworthy. I enjoyed working with him and highly recommend his services. This purchase by far was my favorite. Thank you Ira for taking care of me and making this a very pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the thoughtful review! We’re thrilled to hear that Ira provided such an excellent, professional, and trustworthy experience. It’s especially meaningful to know this was your favorite purchase experience—that’s exactly what we aim for. We’ll be sure to pass along your kind words to Ira, and we’re grateful you chose to work with us. Enjoy your new vehicle, and we’re here for you anytime!
I'm reaching out to express my disappointment and
I'm reaching out to express my disappointment and frustration with the service I received from Eddie Green and Daniel at Corvet Cadillac of Bee Cave. Despite my initial excitement about purchasing a new car, the experience has been marred by a lack of transparency and reliability. I'm confident that the management can help resolve these issues and provide a more satisfactory outcome.
I'm reaching out to express my disappointment and
I'm reaching out to express my disappointment and frustration with the service I received from Eddie Green and Daniel at Corvet Cadillac of Bee Cave. Despite my initial excitement about purchasing a new car, the experience has been marred by a lack of transparency and reliability. I'm confident that the management can help resolve these issues and provide a more satisfactory outcome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re truly sorry to hear that your excitement about purchasing a new vehicle was overshadowed by frustration and a lack of transparency. That’s not the standard we strive to uphold, and we understand how disappointing that can be. Your concerns have been noted, and we’re confident that our management team will work to address the situation and help find a resolution that reflects the level of service you deserve. We appreciate your patience and the opportunity to make things right.
Sales rep Juan Carlos Deleon was outstanding.
Sales rep Juan Carlos Deleon was outstanding. His patience, kindness and willingness to help listen to our needs, wants, and requests was not great. Anytime he did not have the exact answer to our questions he never gave us the run around. He simply said he does not know but he would find out and he did this both efficiently and effectively each and every time.
Sales rep Juan Carlos Deleon was outstanding.
Sales rep Juan Carlos Deleon was outstanding. His patience, kindness and willingness to help listen to our needs, wants, and requests was not great. Anytime he did not have the exact answer to our questions he never gave us the run around. He simply said he does not know but he would find out and he did this both efficiently and effectively each and every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your thoughtful review! We’re thrilled to hear that Juan Carlos Deleon provided such an outstanding experience. His patience, kindness, and honest communication truly reflect the values we strive for at Covert Cadillac Bee Cave. It’s great to know he took the time to listen to your needs and followed through on every detail with efficiency and care. We appreciate you choosing us and look forward to helping you again in the future!