Skip to main content

Joe Cooper Dodge of Yukon

(183 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 509-5540 (866) 509-5540
Used (855) 583-2075 (855) 583-2075
Service (877) 885-8136 (877) 885-8136

Reviews

(183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Cooper Dodge of Yukon from DealerRater.

Want to share your experience with this dealership?

Write a review

West Pointe Experience

I had a really good experience at West Pointe Chrysler the day I bought my used Chevy pickup. My salesman, Josh was kind and very good to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

GREAT SERVICE!!!

Customer service is excellent my car salesmen Billy Dismuke went over and beyond givin me personal service making sure that all of the add ons with my puchase did get done. This is my second purchase I recommend my salesmen Billy The dealership is great!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy. Fast. Knowledge.

Josh is amazing. He was able to answer every question and make my experience very enjoyable. The process from from walking in the door, through finance, then leaving in my new car was absolutely great. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy Camper!

Second time to buy at this dealership! Professional, understanding and dedicated to making the financial picture fit you financial situation. Never pushy or overbearing. Great dealership with great staff. Salesman was Josh Caldwell. Finance was Jone. Both professional dedicated employees the promote your organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Would like to thank west point dodge in the customer satisfaction my girl friend had when we came to buy a new car. We ended up driving out with a 2014 hyandia elantra se limited. The sales man Curt Scheiner was the best experiance she and i have had with his professionalism and character was very outstanding and i would recommend him 100%

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought new car!

My husband had I had a fabulous experience with Billy Dismuke today. He has professional and kind. We will definitely be returning to this dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buying experience

Told them what I wanted to do and they accommodated me with fairly quickly, and no game playing. Fairly good experience. All in all, would use them again for next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service

I felt like my concerns were heard. This dealership went above and beyond what I expected. I will be using this dealership in the near future! Also, Stephanie in thr service department played a HUGE factor in this 5 star rating! She is not even in sales and expressed empathy and understanding of my concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Couldn't help but hear DennisS.

I was in the service department yesterday. I overheard DennisS on a very rude and loud tirade regarding his air conditioner. I felt like he was not listening to Bruce at all and just wanted to make a scene. It doesn't matter what branch of service you were in, nor does it matter what color of "belt" you wear with your Gi. Any idiot knows that in this Oklahoma heat, an idling car air conditioner will not register as cool as when it is running. Bruce even offered a compromise on the price of the service which I thought was very generous considering the abuse he was having to listen to. I admire Bruce for keeping his cool as long as he did. Sometimes the customer is not always right. In this case, the customer was impossible!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Abuse from Bruce... the service manager

Basically, they were unable to fix my AC but claimed it was fixed. Bruce the service manager put a thermometer into the vent to prove it. Bruce said temp should be between 45 and 55 degrees. When temp failed to get below 60, Bruce became very verbally abusive towards me and even made what appeared to me to be threats. Bruce slammed my truck door very hard twice and was very inappropriate and unprofessional. He even threatened to destroy my business as if he has any power to do anything but talk. I will NEVER go back to this dealer, or recommend them to anyone. No customer should ever be subjected to that sort of behavior. Especially from a service manager. Shame on you Bruce… get some anger management classes.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.