Skip to main content

Elk Grove Dodge Chrysler Jeep Ram

(1,372 reviews)
Sales hours: 8:45am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:45am–9:00pm 7:30am–6:00pm
Tuesday 8:45am–9:00pm 7:30am–6:00pm
Wednesday 8:45am–9:00pm 7:30am–6:00pm
Thursday 8:45am–9:00pm 7:30am–6:00pm
Friday 8:45am–9:00pm 7:30am–6:00pm
Saturday 8:45am–9:00pm 7:30am–4:30pm
Sunday 9:45am–9:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2015 consumer dealer award
New (916) 525-7641 (916) 525-7641
Used (916) 647-8539 (916) 647-8539
Service (916) 647-8319 (916) 647-8319

Reviews

(1,372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elk Grove Dodge Chrysler Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

Shanna helped out quite a bit on my truck, that I got

Shanna helped out quite a bit on my truck, that I got and very helpful with paperwork and I’m very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bao Dao was extremely helpful and knowledgeable about the

Bao Dao was extremely helpful and knowledgeable about the Jeep Gladiator that I purchased from him. His friendly and polite demeanor is refreshing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

This was a pretty clear cut dealership.

This was a pretty clear cut dealership. We came in with numbers in our head and they were able to work with us to get us right were we wanted to be. Alex was a great person to talk to and work with. Didn't pressure us like other places we haev been. Overall, it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shanna Fairbanks in the commercial sales was nothing

Shanna Fairbanks in the commercial sales was nothing short of excellent. The process couldn't have been easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I received amazing service from this dealership.

I received amazing service from this dealership. Despite me coming in there with preconceived ideas on what I wanted and going around the lot several times with the sales member he got me into the truck I absolutely love with no irritation or frustration on his part, even though I know I would have been. Thank you very much for all your hard work and keep it up. Would 100% come back for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone at the dealership was friendly, helpful and

Everyone at the dealership was friendly, helpful and respectful. The transaction went smoothly and I never felt the usual pressure I receive at dealerships. Also, they have the best prices in the region.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Best place in the region to buy a new RAM.

Very good cuatomer service I’m rrealy happy with my

Very good cuatomer service I’m rrealy happy with my truck they rrealy did a good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After experience bad customer service from other dodge

After experience bad customer service from other dodge dealer decide to go the xtra miles to find my dream car. elkgrove dodge made my dream come thuth Jose Orozco excellent customer service my wife and my self we feel very welcome without pressure. My next dodge car always is going to be at Elk Grove dodge. Jose boss Gordon work on my deal and Omar at financial department was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure.

No pressure. Great service. I was in an out in about an hour. If you go, ask for Moe Alaiddin. He was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are repeat customers at Elk Grove Dodge Chrysler Jeep

We are repeat customers at Elk Grove Dodge Chrysler Jeep Ram. We always get treated well. The employees are professional and courteous. We purchased a Ram 3500 from Darren White. He gave us a great deal. We are really pleased with the whole buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.