Reviews
Wayne was the best salesman I have ever worked with! He...
Wayne was the best salesman I have ever worked with! He was outstanding all along the way! He was very helpful and never applied any pressure at all. He was very honest and upfront through the entire process. A great guy to work with! The Finance part was not a good experience at all. We agreed to a certain monthly amount for the extended warranty, got home and saw that the warranty was actually $504 more than we agreed to. This is not a fair practice and is not good business at all. You need to be better than this. Please stop this practice immediately. We will never do business with Hudiburg again. Will also add, the Dealership had an opportunity to reach out and explain this situation to us and never made any effort to do so.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
John, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Hudiburg Buick GMC Team
You can contact me at the cell number I gave Wayne to discuss.
If you are a remote customer good luck as you are not a...
If you are a remote customer good luck as you are not a priority at all. Horrible experience. Little communication and concern for you as a customer. You can see my full horrible experience on the BBB website...Wayne Naraine was the sales person.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Our team has acknowledged this review.
Great dealership & Great Customer Service! Tom Brousseau...
Great dealership & Great Customer Service! Tom Brousseau is Awesome! Thank You Hudiberg! Love my 2017 Premier Chevy Cruz!!! I will definitely return to Hudiberg in Midwest City, OK!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Hudiburg Chevrolet Team
Five star service. Five star service advisor, Richard...
Five star service. Five star service advisor, Richard Burrows. I have not had an experience repeated time after time with any dealership that rivals the service experience i have every time I take my vehicle to Hudiburg.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Richard does for Hudiburg Buick GMC and our customers. Hope to see you again soon! Sincerely, The Hudiburg Buick GMC Team
Richard Burrows is the best! He is always friendly and...
Richard Burrows is the best! He is always friendly and helpful. He is honest and makes me feel comfortable discussing the needs of my vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hudiburg Chevrolet Team
They had the lowest price out of 5 dealerships when I...
They had the lowest price out of 5 dealerships when I bought my truck. I have been to their service department 4 times. Two for maintenance, one for warranty and one for callbacks. All four times they were professional, efficient, friendly and fair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Hudiburg Chevrolet Team
Staff was very helpful, everyone was kind and mindful...
Staff was very helpful, everyone was kind and mindful about social distancing and masks. Very willing to answer any questions and gave clear expectations. I left knowing exactly what I would pay.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hudiburg Chevrolet Team
I had a great experience buying my first car! They are...
I had a great experience buying my first car! They are very customer friendly and welcoming and helped me out a lot! Would definitely recommend shopping for a car here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Sincerely, The Hudiburg Chevrolet Team
This is a Great Dealership!!! Rickey is a fantastic...
This is a Great Dealership!!! Rickey is a fantastic person to work with! He knows his trucks. If you got a question he has answers!!!! I had some technical questions he had the answers. There were some options that I wanted, they didn't have in stock, but he went out of his way to locate them. I was impressed! He made sure you know about your vehicle and know about all of the features and how to use them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Hudiburg Chevrolet Team
This is the best service department I have ever been to....
This is the best service department I have ever been to. They have great deals on oil changes and won’t try to push things you don’t want. They are also thorough and fast. They are wonderful and do a great job. Tom was really helpful and kind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the kind words, Karen. We look forward to seeing you again in the future! Sincerely, The Hudiburg Chevrolet Team