Reviews
Well they was very courtesy and professional and they
Well they was very courtesy and professional and they took care of my needs very quickly and I was on my way
Well they was very courtesy and professional and they
Well they was very courtesy and professional and they took care of my needs very quickly and I was on my way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Napleton Downtown Hyundai provided courteous and professional service, ensuring a quick and efficient experience for you. Thanks for choosing us!
I received prompt response from the service team member
I received prompt response from the service team member who advised me on my situation and they immediately responded to solving my problem.
I received prompt response from the service team member
I received prompt response from the service team member who advised me on my situation and they immediately responded to solving my problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gerald, we're delighted to hear that our service team at Napleton Downtown Hyundai was able to assist you promptly and effectively. Thank you for sharing your experience!
The service agent always responds to you immediately when you come in for service on your vehicle. She takes time to fully understand your situation and provides you with the necessary information for service. She always has a pleasant attitude to rectify your problems.
Carlos was very professional & a good communicator.
Carlos was very professional & a good communicator. The work is always consistent. All information about the car is provided.
Carlos was very professional & a good communicator.
Carlos was very professional & a good communicator. The work is always consistent. All information about the car is provided.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Carlos provided you with professional and consistent service at Napleton Downtown Hyundai. Thank you for sharing your experience!
Very positive experience when dealing with Napleton and
Very positive experience when dealing with Napleton and Sandra is the best, always going above and beyond in making sure as customers we’re well taken care of, especially since we are senior citizens
Very positive experience when dealing with Napleton and
Very positive experience when dealing with Napleton and Sandra is the best, always going above and beyond in making sure as customers we’re well taken care of, especially since we are senior citizens
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Barbara, it's wonderful to hear that Sandra provided such attentive service at Napleton Downtown Hyundai. We appreciate your kind words and are delighted you had a positive experience with us!
My experience was great, Manuel greet us with a welcoming
My experience was great, Manuel greet us with a welcoming smile and helped us right away .
My experience was great, Manuel greet us with a welcoming
My experience was great, Manuel greet us with a welcoming smile and helped us right away .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving Napleton Downtown Hyundai a five-star review! We are thrilled that Manuel was welcoming and helpful. v
Hands down the best Dealership i have been to.
Hands down the best Dealership i have been to... if you go ask for Allen he get you right the 1st Time...
Hands down the best Dealership i have been to.
Hands down the best Dealership i have been to... if you go ask for Allen he get you right the 1st Time...
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Allen made your experience at Napleton Downtown Hyundai exceptional! Thank you for the fantastic feedback, and we hope to see you again in the future.
The service was quick and professionally done.
The service was quick and professionally done. The staff was nice and professional. I recommend them.
The service was quick and professionally done.
The service was quick and professionally done. The staff was nice and professional. I recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Napleton Downtown Hyundai! We're delighted to hear that our team provided quick and professional service. We appreciate your support and look forward to serving you again!
The employees were courteous and helpful,ensuring that I
The employees were courteous and helpful,ensuring that I understand what they were doing and the possible coast.
The employees were courteous and helpful,ensuring that I
The employees were courteous and helpful,ensuring that I understand what they were doing and the possible coast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Graham, we're delighted to hear that our team at Napleton Downtown Hyundai provided you with courteous and informative service. Thank you for sharing your experience!
Sandra Cardona is a pleasure to work with when I bring my
Sandra Cardona is a pleasure to work with when I bring my car in for service. Her attention to detail and care is always appreciated,
Sandra Cardona is a pleasure to work with when I bring my
Sandra Cardona is a pleasure to work with when I bring my car in for service. Her attention to detail and care is always appreciated,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Sandra's attention to detail and care have made your service visits at Napleton Downtown Hyundai a pleasure. Thank you for sharing this positive feedback!
Salesmen Allen Washington and Service rep Fernando are
Salesmen Allen Washington and Service rep Fernando are awesome. They make the dealership thrive. Best customer service experience from both of them.
Salesmen Allen Washington and Service rep Fernando are
Salesmen Allen Washington and Service rep Fernando are awesome. They make the dealership thrive. Best customer service experience from both of them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Allen and Fernando provided you with such a great experience at Napleton Downtown Hyundai. Thanks for the shoutout!