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Napleton Downtown Hyundai

(31 reviews)
Visit Napleton Downtown Hyundai
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:30pm 7:00am–5:00pm
Tuesday 9:00am–7:30pm 7:00am–5:00pm
Wednesday 9:00am–7:30pm 7:00am–5:00pm
Thursday 9:00am–7:30pm 7:00am–5:00pm
Friday 9:00am–7:30pm 7:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (866) 484-0902 (866) 484-0902
Used (866) 773-9773 (866) 773-9773
Service (855) 966-1967 (855) 966-1967

Inventory

See all 81 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2024.
Welcome to Napleton Downtown Hyundai

Service center

Phone number (855) 966-1967

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Well they was very courtesy and professional and they

Well they was very courtesy and professional and they took care of my needs very quickly and I was on my way

Well they was very courtesy and professional and they

Well they was very courtesy and professional and they took care of my needs very quickly and I was on my way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Napleton Downtown Hyundai provided courteous and professional service, ensuring a quick and efficient experience for you. Thanks for choosing us!

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I received prompt response from the service team member

I received prompt response from the service team member who advised me on my situation and they immediately responded to solving my problem.

I received prompt response from the service team member

I received prompt response from the service team member who advised me on my situation and they immediately responded to solving my problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gerald, we're delighted to hear that our service team at Napleton Downtown Hyundai was able to assist you promptly and effectively. Thank you for sharing your experience!

Consumer response

The service agent always responds to you immediately when you come in for service on your vehicle. She takes time to fully understand your situation and provides you with the necessary information for service. She always has a pleasant attitude to rectify your problems.

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Carlos was very professional & a good communicator.

Carlos was very professional & a good communicator. The work is always consistent. All information about the car is provided.

Carlos was very professional & a good communicator.

Carlos was very professional & a good communicator. The work is always consistent. All information about the car is provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Carlos provided you with professional and consistent service at Napleton Downtown Hyundai. Thank you for sharing your experience!

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Very positive experience when dealing with Napleton and

Very positive experience when dealing with Napleton and Sandra is the best, always going above and beyond in making sure as customers we’re well taken care of, especially since we are senior citizens

Very positive experience when dealing with Napleton and

Very positive experience when dealing with Napleton and Sandra is the best, always going above and beyond in making sure as customers we’re well taken care of, especially since we are senior citizens

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Barbara, it's wonderful to hear that Sandra provided such attentive service at Napleton Downtown Hyundai. We appreciate your kind words and are delighted you had a positive experience with us!

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My experience was great, Manuel greet us with a welcoming

My experience was great, Manuel greet us with a welcoming smile and helped us right away .

My experience was great, Manuel greet us with a welcoming

My experience was great, Manuel greet us with a welcoming smile and helped us right away .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving Napleton Downtown Hyundai a five-star review! We are thrilled that Manuel was welcoming and helpful. v

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Hands down the best Dealership i have been to.

Hands down the best Dealership i have been to... if you go ask for Allen he get you right the 1st Time...

Hands down the best Dealership i have been to.

Hands down the best Dealership i have been to... if you go ask for Allen he get you right the 1st Time...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Allen made your experience at Napleton Downtown Hyundai exceptional! Thank you for the fantastic feedback, and we hope to see you again in the future.

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The service was quick and professionally done.

The service was quick and professionally done. The staff was nice and professional. I recommend them.

The service was quick and professionally done.

The service was quick and professionally done. The staff was nice and professional. I recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Napleton Downtown Hyundai! We're delighted to hear that our team provided quick and professional service. We appreciate your support and look forward to serving you again!

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The employees were courteous and helpful,ensuring that I

The employees were courteous and helpful,ensuring that I understand what they were doing and the possible coast.

The employees were courteous and helpful,ensuring that I

The employees were courteous and helpful,ensuring that I understand what they were doing and the possible coast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Graham, we're delighted to hear that our team at Napleton Downtown Hyundai provided you with courteous and informative service. Thank you for sharing your experience!

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Sandra Cardona is a pleasure to work with when I bring my

Sandra Cardona is a pleasure to work with when I bring my car in for service. Her attention to detail and care is always appreciated,

Sandra Cardona is a pleasure to work with when I bring my

Sandra Cardona is a pleasure to work with when I bring my car in for service. Her attention to detail and care is always appreciated,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Sandra's attention to detail and care have made your service visits at Napleton Downtown Hyundai a pleasure. Thank you for sharing this positive feedback!

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Salesmen Allen Washington and Service rep Fernando are

Salesmen Allen Washington and Service rep Fernando are awesome. They make the dealership thrive. Best customer service experience from both of them.

Salesmen Allen Washington and Service rep Fernando are

Salesmen Allen Washington and Service rep Fernando are awesome. They make the dealership thrive. Best customer service experience from both of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Allen and Fernando provided you with such a great experience at Napleton Downtown Hyundai. Thanks for the shoutout!

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See all 31 reviews