Napleton Downtown Hyundai

The employees were courteous and helpful,ensuring that I understand what they were doing and the possible coast.

Sandra Cardona is a pleasure to work with when I bring my car in for service. Her attention to detail and care is always appreciated,

Salesmen Allen Washington and Service rep Fernando are awesome. They make the dealership thrive. Best customer service experience from both of them.

They make sure that your car is running right before you get it back, please with the work

It's always amazing at this location. Manuel was so Knowledgeable about everything that was going on with my truck and the situation. Great customer service very attentive and made me feel like I wasn't there that long and washed my very dirty vehicle. Where they treat you like family ❤️

I go to this location for all of my car service. Wonderful every time! It’s clean, organized, and efficient. Plenty of comfortable seating while you wait, and they’re great communicators

ALWAYS GREETING WITH A WELCOME SMILE! ALL AROUND GREAT CUSTOMER & FRIENDLY EMPLOYEES WILLING TO GO THE EXTRA MILE IN ALL DEPARTMENTS TO MAKE YOU FEEL APPRECIATD AND WELCOME! THEY VALUE YOU AS A CUSTOMER! ( MANUEL WAS SO AWESOME RESPECTFULLY AND CARING OF MY SERVICE APPOINTMENT HE SENT ME A TEXT AND HE CAME BACK AND CHECKED ON ME WHILE I WAS IN THE WAITING AREA! HE ALSO GREETED ME AS I WHAS LEAVING!! THANK YOU MANUEL AND YOUR ENTIRE CUSTOMER SERVICE! ( PLUS I TRUST THEM AND THEIR SERVICEING OF MY AUTOMOBILE ) 10 STARS IN MY OPINION!! EVERY VISIT EXCELLENT SERVICE!! E CLARK

Got quoted a price for a key reprogramming (and had some in-warranty work done as well). I confirmed the price prior to handing over the car. The work was done fine, but then discovered only after it was done that I was being charged an extra $22 on top of my quoted price for "supplies" for the key (even though I brought in my own fob). It's a digital reprogramming, there's zero chance Autel charges anything like that for their equipment. This was conveniently JUST under the 10% upcharge that they would be legally required to get my consent for, so pretty obvious they're doing it because they can. When asked I got the equivalent of a shrug and that was that. I've also gotten 4 requests for feedback, but when I actually shared this feedback, the person on the line giggled and did not offer any response or attempt to make it right. Overall, fine & quick work yet deeply dissatisfying experience

Very fast and thoughtful service. Greeted by Manuel who saw to my needs in a professional manner

I was warmly greeted when I first entered the establishment. My questions were immediately answered and more information was given so that I fully understood. I was given options and the whole experience of purchasing a new car was easy and trouble free. Mr. Washington was knowledgeable as well as professional. He made spending my hard earned money enjoyable. I got more (car) than I was asking for.