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Mercedes-Benz of Orland Park

(434 reviews)
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
New (708) 741-0094 (708) 741-0094
Used (708) 741-0212 (708) 741-0212
Service (708) 741-0246 (708) 741-0246

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Orland Park from DealerRater.

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Love this dealership! The people are so helpful and...

Love this dealership! The people are so helpful and courteous. I have been going there for my car service for years. Brad and Carmen are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dominck Scalletta has always gone on above my...

Dominck Scalletta has always gone on above my expectations.Vehicle has always been serviced right the first time & always sooner then I expected.Thanks for the great service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Extremely professional yet welcoming; different people...

Extremely professional yet welcoming; different people from various aspects of dealership working as a team. Relaxed “no pressure” environment. Knowledgeable team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Courteous, friendly, knowledgeable, good atmosphere and...

Courteous, friendly, knowledgeable, good atmosphere and clean. Treated like a real person, and cleaned car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Orland service department was great and very...

Orland service department was great and very professional. The service manager and his team addressed our needs and took care of the problems with our vehicle. I give them an A+.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always great service from Orland Park dealership We...

Always great service from Orland Park dealership We always use them. Will go back to them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding service Dominick is the best I appreciate how...

Outstanding service Dominick is the best I appreciate how efficient everything works Thanks very much for the great work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank You

I made an appointment a week in advance. The day of my...

I made an appointment a week in advance. The day of my appointment, the dealership called to tell me that they would have to reschedule me. They asked if I couldn’t come in before 3 p.m. or move the appointment another week out. They were apologetic but, I wasn’t very happy. I readjusted my day and went in. When I got there. I was greeted by Peter. He was friendly, had good customer service. Thanks Peter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Every member of their team is very knowledgeable and...

Every member of their team is very knowledgeable and friendly. It was a pleasure doing business with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am always impressed with the excellent service at MB....

I am always impressed with the excellent service at MB. I bought my first MB and am wild about it. The salesman who sold it to me was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.