Lake Norman Chrysler Dodge Jeep Ram

Used car buyers beware. Buying experience was usual for any car dealership. However, one week after purchase, brakes are starting to grind and dash oil life now says 40%. I thought buying from a highly rated dealership would mean quality inspected vehicles. But I was wrong. Can I at least make it through the first tank of gas before needing repairs? I guess $30k vehicles don’t go far nowadays. As is means we don’t inspect vehicles before selling them. Don’t most large dealerships recondition trade-ins before putting them on the lot? Not this dealership. Oh, my sales person is no longer there less than 2 weeks after purchase. A man named Greg from the dealership wants to make things right but he never picks up the phone. If you aren’t buying new, then avoid this dealer and go to CarMax where they do 125 point inspections and 30 day returns. If you want car problems, all are welcome here. Good luck! I guess Firestone, here I come for a brake job and oil change before I even make the first payment. Update after Firestone visit: $1,000+ brake job needed, both front @4mm and rear pads @3mm with worn rotors. Any mechanic in pre-sale inspection would know these needed to be replaced. All this before first payment. Avoid this place at all costs!!

The staff at LKN Jeep dealership are courteous, patient and knowledgeable. They do their utmost to ensure your needs are met and exceeded.

I bought a jeep wrangler and it had a leak,I brought it in on a Thursday a couple weeks ago and they couldn’t find it. It rained so ver the weekend and it’s leaking in the windshield. I’ve bought 3 cars from you all. Will not buy another one.

Trent was awesome to work with! Communication was great, made sure everything was handled timely. Love this dealership!

I have always had a positive experience, both in the sales and service departments. I came in recently for a state inspection on my jeep and Nick Miles did a spectacular job. He is an asset to your company.

Very good experience.Fast service. Great communication. The service advisor was great and went through everything with me.

Great service, truck was due for an oil change. They had me in and out quickly.

Very good service! Would recommend the service team here to anyone looking for a great service department.

I always get great service here, I would recommend them highly to any of my friends and family.

We have bought our last 4 cars at Lake Norman CDJR and that won’t change going forward. Gary Whitbeck was great to work with, the buying experience was easy.