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Danbury Pre-Owned Center

(1,303 reviews)
2022 state dealer award
View 13 awards
2022 state dealer award 2021 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(203) 616-4382 (203) 616-4382

Reviews

(1,303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Danbury Pre-Owned Center from DealerRater.

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Outstanding, Classy Customer Service

This review is long overdue...I purchased my first car 6 months ago from Weeks Pre-Owned Center in Danbury. This dealership was very far from me, but they had the exact car I was looking for at a decent price. I saw the car on their website which was very intuitive and informative. When I finally arrived at weeks pre-owned, I spoke with Daniel and he was extremely helpful and answered all my questions about the car. Previous to arriving at weeks pre-owned, I had visted numerous dealerships who could not offer as much as this one. The service was exceptional and I felt extremely comfortable purchasing this car from them. 6 months later and I am loving everything about my car and the service. I will definitely be in contact with this dealership in the future and I have recommended it to at least 5 of my friends. A HUGE thank you to Daniel and Jenn in the business office for helping me obtain the car of my dreams!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Car Buying Experience

From start to finish it was very smooth process. Peter Molony was great and went above and beyond to satisfy my requests and needs. He would follow up in a timely manner and made the process very easy. My wife is super happy with her new used Q5. I would recommend Weeks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

2012 Jetta GLI

Super smooth process from start to finish. Was never pressured into anything at all. Would highly recommend to any buyers. Financing was super easy and Jenn helped get me the best rate possible. Pete was always timely on calling me back and always friendly and willing to help me out in any way possible, he really went above and beyond to satisfy my requests and needs. Excellent car buying experience, and all at a super fair priced vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

great experience at weeks

My wife and I visited Weeks Pre-Owned Center in Danbury, and a week later we drove away in an amazing 2014 Audi Q5. Our Salesman, Peter Molony, was great. He gave us clear information about the cars we looked at and test drove, did not pressure us, and is a genuinely nice guy. I traded in my old Pathfinder, and that went smoothly as well. Peter and Jenn Brown in Finance made the buying process easy and as painless as possible for me. I highly recommend Weeks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First ever pleasurable car buying experience!

After obsessively reading car reviews for a month, narrowing down my selection and visiting several other dealerships, I can honestly say that meeting with Daniel was like a breath of fresh air: yes, I knew he wanted to make the sale, but his approach was more like a counselor trying to work with me than that of the dreaded used-car salesman pushing to close the deal. But then again, Weeks Pre-Owned Center doesn’t sell just any old used car, they sell only the highest quality pre-owned vehicles, and their professionalism perfectly suits the higher-end makes they sell. I had to do a little bit of financial juggling between accounts and knew that this would take a few days, but Daniel, knowing how much I loved the car, eased my mind when he assured me that the car was indeed mine with what I had put down. We juggled funds considerably more quickly than expected and called Daniel Monday morning, saying that we were on our way to pick up the car, about three days earlier than expected. When we arrived, the car was in the bay receiving its final checks and cleaning, and we completed the sales process with Daniel and Jenn, the finance manager. Again, all went smoothly, with all questions being answered, and none of the pressure normally associated with purchasing a car. Before long, Daniel was out showing us all the functions and features of my new car. We drove from our home in Pennsylvania to Weeks in Connecticut, something I never thought I would do to buy a car, but I would do it all again in a heartbeat. This is the first time in all my years of buying cars, mostly new, that I can say that the experience was pleasurable. Thank you, Daniel and Jenn, for your courtesy, and your professionalism in making me one very happy Volkswagen Eos owner! BTW, this car is absolutely fantastic! :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent experience purchasing CPO Audi A6

This is my second experience with Weeks Preowned and both have been very satisfactory. Straightforward sales presentation and efficient, knowledgeable presentation of sales agreement and financing arrangements. Pricing is fair. Very pleased with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best car I've ever purchased!

I couldn't believe how much my sales person actually cared about me getting this vehicle. I was very satisfied with how hard he tried to help me get the vehicle. When i went to pick up the car it looked like a brand new car,i can tell how much pride and hard work this dealer puts into selling their customers quality vehicles. I finally got my dream car and its all thanks to Wayne. Thank you wayne!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Honestly the best experience ever!

We walked into the dealership after going to several others. The others either ignored my mother and I or they talked to us like toddlers that they wanted no part in dealing with. But when we walked in the door of Weeks, everyone greeted us with a smile on their face and talked to us like the adults we are. Peter was very friendly and kind. He sat down and showed us everything about the car we wanted to know. He even brought up other cars to show us how great of a deal we were getting. He brought the car up to the front for us to see and drive. The car is amazing, looks new. He brought us in to see Jenn about financing and she is amazing at her job. She knows her numbers so well. She was very helpful and got me an amazing deal. They work very fast and they let you know whats going on. They told me it was going to be ready at a certain time and it was. There were no surprises. Once Peter handed the key over, he didn't just say goodbye. He went out to the car with me and explained everything about the car. The wipers, lights, AC, and even helped me set up my Bluetooth. Only 3 hours later I went home to find my 17lb dog had eaten an entire bag of semi-sweet chocolate morsels. His stomach was distended and he would not eat. I grabbed him and put him in the car so that I could bring him to my mother to help me. He vomited all over the back seat. It was covered. I was hysterical, I thought it would never come out. I brought it back to the dealership hoping they could clean it for me, I didn't care how much they would charge. I just wanted it cleaned. Peter told me to come back in the morning since the detailers had already gone home. The next morning I came in to get it cleaned and when they were done, it was like nothing had ever happened. The car smells nice again, no more chocolate vomit smell. There are no stains. There are no words to describe how truly bad it was and how amazing of a job they did. Greg, the detailer, is the best! This was my first car buying experience from a dealer and it was the best experience possible. I don't think I would ever want to go to any other dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Our experience

My husband and I have purchased/leased numerous vehicles over 25 years. I was with my 23 year old daughter to assist her in making her first major purchase. She bought a used 2012 Jetta -Which looks like NEW!! The entire experience was THE BEST experience I have ever had with a salesman and a business manager. The two loveliest, helpful, caring people I have dealt with. The experience for my daughter was fabulous. She drove out on Saturday in her beautiful car with the biggest smile on her face. Great people - no games - Just honesty and great help and suggestions. Will recommend to many people and will be back. Thank you Wayne and Jenn for such a great day!!! Cindy Battreall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

very good service

Dan is very friendly and provide excellent customer service whenever I visit the dealer. They are very proactive and listen to our problems and try to help us .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.