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Puente Hills Ford

4.6
(544 reviews)
Visit Puente Hills Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–3:00pm
Sunday 10:00am–8:00pm Closed

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New (626) 346-0023 (626) 346-0023
Used (888) 342-0355 (888) 342-0355
Service (626) 997-2129 (626) 997-2129

Inventory

See all 181 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2024.
At Puente Hills Ford, we are proud to offer one of the best collections of Ford vehicles in the San Gabriel Valley. We update our inventory regularly on this site, so you will have the latest information you need to make the best buying decision possible. Within our new inventory, you’ll spot favorites, like the Ford F-150, the Ford Explorer, and the Ford Mustang Mach-E. If you wish to explore on your own instead of stopping by our dealership, we display every model we currently carry online.
You'll see the difference when you visit us to speak with one of our experienced sales professionals.

Service center

Phone number (626) 997-2129

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

View all 26 employees View less employees

Reviews

4.6
(544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Puente Hills Ford from DealerRater.

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5.0

We have been to multiple car dealers and only Ford was

We have been to multiple car dealers and only Ford was able to come thru for us when it comes to the price, to the %interest and monthly payment we are comfortable with a car we want. We walked away happy with a brand new FORD Bronco Sports. Hats off to Hamlet and Brendan for their superb customer service!

5.0

We have been to multiple car dealers and only Ford was

We have been to multiple car dealers and only Ford was able to come thru for us when it comes to the price, to the %interest and monthly payment we are comfortable with a car we want. We walked away happy with a brand new FORD Bronco Sports. Hats off to Hamlet and Brendan for their superb customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Ford and for your kind words! We're thrilled to hear that Hamlet and Brendan provided superb customer service and helped you find a Ford Bronco Sport that fits your budget and preferences. Enjoy your new vehicle, and if you have any questions or need further assistance, please don't hesitate to reach out. Safe travels!

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5.0

The staff there want to see you happy 😊 Everyone is so

The staff there want to see you happy 😊 Everyone is so very helpful! Will definitely share my experience there with others!

5.0

The staff there want to see you happy 😊 Everyone is so

The staff there want to see you happy 😊 Everyone is so very helpful! Will definitely share my experience there with others!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our staff's dedication to your happiness was evident during your visit. Thank you for choosing us and for sharing your positive experience with others. We look forward to serving you and your referrals in the future!

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5.0

They are the best .

They are the best . Looking forward to work with them again for 2024 maverick lariat

5.0

They are the best .

They are the best . Looking forward to work with them again for 2024 maverick lariat

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for considering us for your future purchase of a 2024 Maverick Lariat! We're delighted to hear that you had a positive experience with us, and we look forward to working with you again when the time comes. If you have any questions or need assistance in the meantime, please feel free to reach out!

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5.0

Had a great experience here getting my F150 repaired

Had a great experience here getting my F150 repaired under warranty. They completed it quick and were very communicative with where it was at while waiting on a part. Will come back next time I need work done for sure.

5.0

Had a great experience here getting my F150 repaired

Had a great experience here getting my F150 repaired under warranty. They completed it quick and were very communicative with where it was at while waiting on a part. Will come back next time I need work done for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your great experience with us while getting your F150 repaired under warranty! Quick and effective service, as well as clear communication, are top priorities for us, and it's wonderful to know that you were satisfied with your visit. We look forward to serving you again in the future

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5.0

The service provided to my card was great.

The service provided to my card was great. Staff was friendly, my car was completed fast

5.0

The service provided to my card was great.

The service provided to my card was great. Staff was friendly, my car was completed fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive service experience with us! We're delighted to hear that you received great service and that the staff was friendly. Fast and efficient service is something we strive for, and it's great to know that we met your expectations. If you have any further automotive needs or questions in the future, please don't hesitate to reach out. We appreciate your feedback and your business!

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5.0

Ken was great.

Ken was great. Very helpful and king . I Highly recommend to everyone! Great service over all

5.0

Ken was great.

Ken was great. Very helpful and king . I Highly recommend to everyone! Great service over all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for recommending Ken's great service! We strive to provide exceptional customer experiences, and it's fantastic to hear that Ken was so helpful and kind during your visit. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

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5.0

great care good service drop off and pick up to and from

great care good service drop off and pick up to and from work while vehicle was worked on, thank you Michelle.

5.0

great care good service drop off and pick up to and from

great care good service drop off and pick up to and from work while vehicle was worked on, thank you Michelle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You're very welcome! We appreciate your feedback and are delighted to hear that you had a great experience with our care and service, including the convenient drop-off and pick-up service provided by Michelle. If you ever require further assistance or have any questions in the future, please feel free to reach out. Safe travels, and we look forward to serving you again!

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1.0

Not helpful at all, i did appreciate Michelle but i don't

Not helpful at all, i did appreciate Michelle but i don't like the dealer.

1.0

Not helpful at all, i did appreciate Michelle but i don't

Not helpful at all, i did appreciate Michelle but i don't like the dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that you had a negative experience working with us. We strive to provide each customer with excellent service and we are disappointed that you did not receive that. If there is anything we can do to assist you in the future please reach out. We would be happy to work with you again.

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1.0

It took too long.

It took too long. Three hours for an oil change and a tire rotation. What’s the point of having an appointment? Wait! Only an oil change but still the same price. Thee hours, half of the services, same price, AND no wash.

1.0

It took too long.

It took too long. Three hours for an oil change and a tire rotation. What’s the point of having an appointment? Wait! Only an oil change but still the same price. Thee hours, half of the services, same price, AND no wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your recent service visit was disappointing. We understand that long wait times can be frustrating and we apologize for the inconvenience you experience. If there is anything we can do to assist you with your vehicle's maintenance in the future please reach out to our service manager.

Consumer response

No one reads these…. After three hours, I had to walk up to the counter, just to be told ten minutes after that, that I was only getting half of what I went in for. FOR THE SAME PRICE.

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5.0

Fast, honest, service.

Fast, honest, service. They make me feel comfortable waiting, I know I am getting great service here.

5.0

Fast, honest, service.

Fast, honest, service. They make me feel comfortable waiting, I know I am getting great service here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to know that you've had fast and honest service with us, and that you feel comfortable while waiting. Your satisfaction and trust in our service are highly valued, and we look forward to continuing to provide you with great service in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

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