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North Coast Mitsubishi of Akron

(3,260 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 2:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 9:00am–2:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (330) 267-0177 (330) 267-0177
Used (330) 267-0216 (330) 267-0216
Service (330) 267-0240 (330) 267-0240

Reviews

(3,260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Coast Mitsubishi of Akron from DealerRater.

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Just wanted to say thank you for all the help in getting

Just wanted to say thank you for all the help in getting me into my new vehicle. Chandler was such a big help on everything during this experience. Also the rest of the staff were very helpful with the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi Alex, thank you for sharing your experience! We're thrilled Chandler and the team could make your vehicle purchase smooth and easy. We appreciate your business and wish you many happy miles ahead!

If I could rate Riley negative stars I definitely would!

If I could rate Riley negative stars I definitely would! We made arrangements to meet with him to look at a car knowing we were 45 mins away, i got there 30 mins after they opened and they had already SOLD the car that morning even though we had been communicating the whole drive there!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re sorry to hear that your experience did not meet expectations. We always strive to provide excellent service, and we appreciate your feedback. Please reach out to Marissa Curti at 302-395-7541 so we can address your concerns and work towards a solution that meets your needs. Thank you for giving us the opportunity to make things right.

Austin was absolutely amazing would Highly recommend If

Austin was absolutely amazing would Highly recommend If your ever looking he's your guy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, thank you so much for the great feedback! We're thrilled to hear Austin provided such amazing service. We truly appreciate your recommendation and will make sure to pass along your kind words to him. If you ever need anything in the future, don't hesitate to reach out!

Great experience, salesman Gavin was amazing.

Great experience, salesman Gavin was amazing. The whole finance department worked with you to get your payment where you wanted it to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your review, Jason! We're thrilled to hear that Gavin provided amazing service and that our finance team was able to work with you to find the right payment. We truly appreciate your feedback and look forward to serving you again!

Very friendly and welcoming as soon as I entered the

Very friendly and welcoming as soon as I entered the dealership. The salesperson and finance team were able to work out the best deal for me with the deposit I had to offer down on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tavana, thank you for your kind words! We're so glad to hear that our team made you feel welcome and worked hard to find the best deal for your vehicle. We truly appreciate your feedback and look forward to assisting you again at North Coast Mitsubishi of Akron!

I recently purchased a vehicle at North Coast Mitsubishi

I recently purchased a vehicle at North Coast Mitsubishi in Akron. The vehicle did not have an owner’s manual, so I had to call the office to explain my need for the manual. I talked to Brian, one of the customer service sales reps. He listened attentively to my complaint and anxieties I about the owner’s manual, talked to his supervisor and found a way to help me. In less than an hour I had my manual in hand. Brian was excellent!!! The amazing thing is he was willing to help me, and he was not even the one who assisted me in purchasing the vehicle. I really appreciate how he systematically handled my problem. People like Brian are a blessing to any establishment. Thank you, Brian, for being so helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful feedback! We’re thrilled to hear about the exceptional service you received from Brian at North Coast Mitsubishi of Akron. We’ll be sure to pass along your kind words to Brian and the team. We appreciate your trust in us and look forward to serving you again!

Great service from Gavin, got me what I needed and

Great service from Gavin, got me what I needed and wanted! Highly recommend. Will be back again when needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the wonderful review, Jasmine! We're thrilled that Gavin was able to help you get exactly what you needed and wanted. Your recommendation means a lot to us, and we look forward to serving you again whenever the need arises. Have a great day!

Greatest sales associate Athena williams north coast

Greatest sales associate Athena williams north coast mitsubishi!!!! Great experience with Athena will definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Thank you so much for sharing your experience! We're thrilled to hear that Athena Williams provided such great service and made your visit memorable. We truly appreciate your recommendation and look forward to helping you again in the future!

I recently purchased a car from North Coast Mitsubishi

I recently purchased a car from North Coast Mitsubishi Akron, and I had a fantastic experience, thanks in large part to Trey Shaw. From start to finish, Trey was friendly, approachable, and genuinely helpful. He took the time to understand exactly what I was looking for, answered all my questions with patience, and made sure I was comfortable every step of the way. His professionalism and positive attitude really stood out—he’s truly a class act. I felt no pressure throughout the process, which made the entire experience smooth and enjoyable. Highly recommend both Trey and North Coast Mitsubishi Akron for anyone looking for a stress-free car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience, Danielle! We're so happy to hear that Trey Shaw provided you with exceptional service. We truly appreciate your recommendation and look forward to serving you again in the future!

SK did a good job, I appreciate everything he did.

SK did a good job, I appreciate everything he did. Ask for SK for the best customer service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback, George! We're so glad to hear that SK provided you with great service. We appreciate you recommending him for the best customer experience, and we're happy to have him on our team. If you need anything else, feel free to reach out!