Reviews
Write a reviewJennifer is awesome!
Jennifer is awesome!!! She’s very professional and caring. You need more of Jennifer!!! Great job Jennifer 👍🏽
Jennifer is awesome!
Jennifer is awesome!!! She’s very professional and caring. You need more of Jennifer!!! Great job Jennifer 👍🏽
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to let us know how we did. I'm happy to hear that Jennifer was able to provide you with a great service experience! We'll pass your feedback along to her, and we look forward to continuing to care for your vehicle!
Marrissa Ortiz was outstanding as well as Chuck Thompson.
Marrissa Ortiz was outstanding as well as Chuck Thompson. I would recommend both of them.
Marrissa Ortiz was outstanding as well as Chuck Thompson.
Marrissa Ortiz was outstanding as well as Chuck Thompson. I would recommend both of them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're ecstatic to hear Marissa Ortiz and Chuck Thompson impressed you, customer satisfaction is our priority here at Annapolis Nissan! Thank you for your business and for leaving us a 5-star review, we'll see you next time!
You are so welcome !
The Owners of Annapolis Nissan are exceptional!
The Owners of Annapolis Nissan are exceptional!! Greg and his son, Vincent, always take care of me immediately when I happen to have issues. I can't say enough about the excellent customer service with my Nissan Rogue. Thanks again for you help this week with a Loaner and fixing my SUV's Truck closure issue!! I know of no other dealership in the Annapolis/DMV that would help me as much as these owners "truly" care about Customer Satisfaction. Plan to purchase another SUV with them again!!!!
The Owners of Annapolis Nissan are exceptional!
The Owners of Annapolis Nissan are exceptional!! Greg and his son, Vincent, always take care of me immediately when I happen to have issues. I can't say enough about the excellent customer service with my Nissan Rogue. Thanks again for you help this week with a Loaner and fixing my SUV's Truck closure issue!! I know of no other dealership in the Annapolis/DMV that would help me as much as these owners "truly" care about Customer Satisfaction. Plan to purchase another SUV with them again!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mrs. Hickey, It sounds like you've had a fantastic experience with us at Annapolis Nissan and the exceptional service provided by Greg and Vincent! It's great to know you're planning to continue your relationship with us by purchasing another SUV in the future. Loyalty like yours speaks volumes about the quality of service we try to provide. If you ever need assistance or have any questions about your next purchase, feel free to ask!
Josh was great.
Josh was great. This is the second car we bought from him.. The only thing I’m disappointed in is the finance rate of 7%. We were able to get it, lowered another percent so we got it at 6%. But what I have been reading issues finance rates around 5% right now
Josh was great.
Josh was great. This is the second car we bought from him.. The only thing I’m disappointed in is the finance rate of 7%. We were able to get it, lowered another percent so we got it at 6%. But what I have been reading issues finance rates around 5% right now
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your honest feedback! We are glad Josh was a great help to you! If you have any questions, please reach out to us at 410-224-0707. We appreciate you doing business with us!
I called Zek to see if i could get in for flat tire.
I called Zek to see if i could get in for flat tire. He said to bring my Rogue in at 1. The tire was fixed and I was put the door by 130. Thanks for another great service.
I called Zek to see if i could get in for flat tire.
I called Zek to see if i could get in for flat tire. He said to bring my Rogue in at 1. The tire was fixed and I was put the door by 130. Thanks for another great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear you had a great experience! If you need anything, please reach out!
Thank you for your feedback! If you would like to reach out to us, give us a call at 410-224-0707 and we can verify with you and look into the situation.
Went in for recall, also asked them to check why tire
Went in for recall, also asked them to check why tire pressure light on - they did recall and the tire pressure light is still on in my car so not sure if they checked it or not.
Went in for recall, also asked them to check why tire
Went in for recall, also asked them to check why tire pressure light on - they did recall and the tire pressure light is still on in my car so not sure if they checked it or not.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Bayside Nissan of Annapolis has provided us great
Bayside Nissan of Annapolis has provided us great service. We used Zeek as our service advisor. He has always provided us excellent service and advice on the repair of our vehicle. Thanks to the service crew.
Bayside Nissan of Annapolis has provided us great
Bayside Nissan of Annapolis has provided us great service. We used Zeek as our service advisor. He has always provided us excellent service and advice on the repair of our vehicle. Thanks to the service crew.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Couldn't ask for a better review, we are so happy to hear about your experience. Thank you for your business.
First time customer, I called around 1:30pm and set my
First time customer, I called around 1:30pm and set my appointment for 5pm today! I get there ten minutes before my scheduled services and had a nice conversation with one of the service guys. He takes my car keys and gives me a ticket with a number on it and takes my car to the back to be serviced…so I thought. I’m sitting in the waiting room for one whole hour, and someone says hey ma’am are you here for a service? I ask them where my car is and show them my ticket number. They said no one ever checked you in for services and we are closing. Wow, this has NEVER HAPPENED TO ME BEFORE. I will be contacting the manager, Dave Scott, tomorrow. He definitely needs to hear about how this service center dropped the ball. I was livid, but gathered my things calmly and left calmly. THEY WILL BE HEARING FROM ME!
First time customer, I called around 1:30pm and set my
First time customer, I called around 1:30pm and set my appointment for 5pm today! I get there ten minutes before my scheduled services and had a nice conversation with one of the service guys. He takes my car keys and gives me a ticket with a number on it and takes my car to the back to be serviced…so I thought. I’m sitting in the waiting room for one whole hour, and someone says hey ma’am are you here for a service? I ask them where my car is and show them my ticket number. They said no one ever checked you in for services and we are closing. Wow, this has NEVER HAPPENED TO ME BEFORE. I will be contacting the manager, Dave Scott, tomorrow. He definitely needs to hear about how this service center dropped the ball. I was livid, but gathered my things calmly and left calmly. THEY WILL BE HEARING FROM ME!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Giving Bayside 5 stars.
Giving Bayside 5 stars. Donald Lord and Ryan Davis made the transition of upgrading my 2019 to 2022 Rogue easy. Thank you. Donald took the time review anything that I was not clear on. Thanks for being patient with me
Giving Bayside 5 stars.
Giving Bayside 5 stars. Donald Lord and Ryan Davis made the transition of upgrading my 2019 to 2022 Rogue easy. Thank you. Donald took the time review anything that I was not clear on. Thanks for being patient with me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went to purchase a car. Ryan and Ashlee were awesome!...
Went to purchase a car. Ryan and Ashlee were awesome! The car was appropriately priced and such friendly people. I would definitely recommend this dealership to someone who's searching for a car.
Went to purchase a car. Ryan and Ashlee were awesome!...
Went to purchase a car. Ryan and Ashlee were awesome! The car was appropriately priced and such friendly people. I would definitely recommend this dealership to someone who's searching for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car