Reviews
I had a great experience with the parts department —
I had a great experience with the parts department — especially with Taylor, Kam, and Chad. They diligently helped me figure out exactly which tail light bulb was out, and made sure I got the correct replacement. The whole team took excellent care of me, and they did it quickly, too. I really appreciated their professionalism and efficiency!
I had a great experience with the parts department —
I had a great experience with the parts department — especially with Taylor, Kam, and Chad. They diligently helped me figure out exactly which tail light bulb was out, and made sure I got the correct replacement. The whole team took excellent care of me, and they did it quickly, too. I really appreciated their professionalism and efficiency!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star review! We’re so glad Taylor, Kam, and Chad were able to take care of you quickly and professionally. We truly appreciate it!
The whole parts department is amazing.
The whole parts department is amazing. Very friendly and knowledgeable about all the parts you could ever need! Harry , Chad, Taylor and Kameron are the whole package.
The whole parts department is amazing.
The whole parts department is amazing. Very friendly and knowledgeable about all the parts you could ever need! Harry , Chad, Taylor and Kameron are the whole package.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for the fantastic 5-star review! We’re thrilled to hear that Harry, Chad, Taylor, and Kameron took great care of you. Our Parts Department works hard to provide knowledgeable and friendly service, and we’re glad that came through during your visit. We truly appreciate your support and look forward to helping you again soon!
Taylor Foreman is always so professional, extremely
Taylor Foreman is always so professional, extremely helpful and very knowledgeable. She is a true gem!
Taylor Foreman is always so professional, extremely
Taylor Foreman is always so professional, extremely helpful and very knowledgeable. She is a true gem!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for the amazing 5-star review! We’re thrilled to hear that Taylor Foreman provided you with such professional, helpful, and knowledgeable service. She truly is a gem, and we’re lucky to have her on our team! We appreciate your support and look forward to assisting you again in the future.
My service was top tier Ms.
My service was top tier Ms.Avis Hall was very patient with me and explained all that was needed to get my car in order.
My service was top tier Ms.
My service was top tier Ms.Avis Hall was very patient with me and explained all that was needed to get my car in order.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're so glad Avis provided excellent service and made your visit smooth. We appreciate you choosing Annapolis Nissan and look forward to seeing you again!
Jennifer is awesome!
Jennifer is awesome!!! She’s very professional and caring. You need more of Jennifer!!! Great job Jennifer 👍🏽
Jennifer is awesome!
Jennifer is awesome!!! She’s very professional and caring. You need more of Jennifer!!! Great job Jennifer 👍🏽
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to let us know how we did. I'm happy to hear that Jennifer was able to provide you with a great service experience! We'll pass your feedback along to her, and we look forward to continuing to care for your vehicle!
Marrissa Ortiz was outstanding as well as Chuck Thompson.
Marrissa Ortiz was outstanding as well as Chuck Thompson. I would recommend both of them.
Marrissa Ortiz was outstanding as well as Chuck Thompson.
Marrissa Ortiz was outstanding as well as Chuck Thompson. I would recommend both of them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're ecstatic to hear Marissa Ortiz and Chuck Thompson impressed you, customer satisfaction is our priority here at Annapolis Nissan! Thank you for your business and for leaving us a 5-star review, we'll see you next time!
You are so welcome !
The Owners of Annapolis Nissan are exceptional!
The Owners of Annapolis Nissan are exceptional!! Greg and his son, Vincent, always take care of me immediately when I happen to have issues. I can't say enough about the excellent customer service with my Nissan Rogue. Thanks again for you help this week with a Loaner and fixing my SUV's Truck closure issue!! I know of no other dealership in the Annapolis/DMV that would help me as much as these owners "truly" care about Customer Satisfaction. Plan to purchase another SUV with them again!!!!
The Owners of Annapolis Nissan are exceptional!
The Owners of Annapolis Nissan are exceptional!! Greg and his son, Vincent, always take care of me immediately when I happen to have issues. I can't say enough about the excellent customer service with my Nissan Rogue. Thanks again for you help this week with a Loaner and fixing my SUV's Truck closure issue!! I know of no other dealership in the Annapolis/DMV that would help me as much as these owners "truly" care about Customer Satisfaction. Plan to purchase another SUV with them again!!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mrs. Hickey, It sounds like you've had a fantastic experience with us at Annapolis Nissan and the exceptional service provided by Greg and Vincent! It's great to know you're planning to continue your relationship with us by purchasing another SUV in the future. Loyalty like yours speaks volumes about the quality of service we try to provide. If you ever need assistance or have any questions about your next purchase, feel free to ask!
Josh was great.
Josh was great. This is the second car we bought from him.. The only thing I’m disappointed in is the finance rate of 7%. We were able to get it, lowered another percent so we got it at 6%. But what I have been reading issues finance rates around 5% right now
Josh was great.
Josh was great. This is the second car we bought from him.. The only thing I’m disappointed in is the finance rate of 7%. We were able to get it, lowered another percent so we got it at 6%. But what I have been reading issues finance rates around 5% right now
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your honest feedback! We are glad Josh was a great help to you! If you have any questions, please reach out to us at 410-224-0707. We appreciate you doing business with us!
I called Zek to see if i could get in for flat tire.
I called Zek to see if i could get in for flat tire. He said to bring my Rogue in at 1. The tire was fixed and I was put the door by 130. Thanks for another great service.
I called Zek to see if i could get in for flat tire.
I called Zek to see if i could get in for flat tire. He said to bring my Rogue in at 1. The tire was fixed and I was put the door by 130. Thanks for another great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear you had a great experience! If you need anything, please reach out!
Thank you for your feedback! If you would like to reach out to us, give us a call at 410-224-0707 and we can verify with you and look into the situation.
Went in for recall, also asked them to check why tire
Went in for recall, also asked them to check why tire pressure light on - they did recall and the tire pressure light is still on in my car so not sure if they checked it or not.
Went in for recall, also asked them to check why tire
Went in for recall, also asked them to check why tire pressure light on - they did recall and the tire pressure light is still on in my car so not sure if they checked it or not.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair