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Valley Ford of Columbus

(193 reviews)
Visit Valley Ford of Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 756-4336 (866) 756-4336
Used (888) 928-4612 (888) 928-4612
Service (888) 827-2113 (888) 827-2113

Inventory

See all 438 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2024.
Here at Valley Ford of Columbus, it’s our goal to keep you, and all our Columbus customers, driving safely and happily. Whether that means helping you buy a new Ford or used vehicle or providing quality service and parts, we’re dedicated to providing a dealership experience that’s 100 percent satisfactory. Our team has worked hard to excel in all aspects of our full-service business, which covers retail and commercial sales, parts, service, and a body shop. We value transparency, honesty, and a family-oriented atmosphere, so you can expect a personal approach every time you visit. Ohio Doc Fee- $387.00
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!

Service center

Phone number (888) 827-2113

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valley Ford of Columbus from DealerRater.

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They were willing to listen to my wants and did their

They were willing to listen to my wants and did their best meet my needs and help with my purchase.

They were willing to listen to my wants and did their

They were willing to listen to my wants and did their best meet my needs and help with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we are happy to hear that you had a good experience with us and we look forward to assisting you again in the future. Best regards, Valley Ford of Columbus

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Buying our first car was a big step, and Dominic made it

Buying our first car was a big step, and Dominic made it a truly positive experience. He was incredibly patient and took the time to thoroughly answer all our questions, which we really appreciated. He was also very organized, ensuring we received the car on schedule and that all the paperwork was clearly explained. We felt comfortable and confident throughout the entire process thanks to Dominic's professionalism and helpfulness.

Buying our first car was a big step, and Dominic made it

Buying our first car was a big step, and Dominic made it a truly positive experience. He was incredibly patient and took the time to thoroughly answer all our questions, which we really appreciated. He was also very organized, ensuring we received the car on schedule and that all the paperwork was clearly explained. We felt comfortable and confident throughout the entire process thanks to Dominic's professionalism and helpfulness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your review! We are so happy you chose us to buy your first car with, and that Dominic helped to make it a positive experience. Best regards, Valley Ford of Columbus

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Quick and painless process.

Quick and painless process. Team was knowledgeable and patient. 100% recommend Valley Ford. Thank you.

Quick and painless process.

Quick and painless process. Team was knowledgeable and patient. 100% recommend Valley Ford. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and amazing recommendation! We are so happy to hear that you had a great experience with us. Best regards, Valley Ford of Columbus

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Absolutely the best we loved working with them they are

Absolutely the best we loved working with them they are very unique people in such a family feeling way makes u feel welcomed and appreciated loved the experience

Absolutely the best we loved working with them they are

Absolutely the best we loved working with them they are very unique people in such a family feeling way makes u feel welcomed and appreciated loved the experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review. We are so happy to hear that we could make your experience welcoming and appreciative, it is always our goal. We look forward to assisting you again in the future! Best regards, Valley Ford of Columbus

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Dominic and the wonderful sales and finance team at

Dominic and the wonderful sales and finance team at Valley Ford went above and beyond to help our situation. I would recommend Valley Gord to everyone.

Dominic and the wonderful sales and finance team at

Dominic and the wonderful sales and finance team at Valley Ford went above and beyond to help our situation. I would recommend Valley Gord to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your recommendation, and we are so happy that you had a wonderful experience with our sales and finance team! Best regards, Valley Ford of Columbus

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Great experience working with Dom and the whole Valley

Great experience working with Dom and the whole Valley Ford team! Easy to work with and not pushy.

Great experience working with Dom and the whole Valley

Great experience working with Dom and the whole Valley Ford team! Easy to work with and not pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We are so glad to hear that Dom and our team gave you a good experience! Best regards, Valley Ford of Columbus

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Years ago I worked for a car dealership in a body shop

Years ago I worked for a car dealership in a body shop and I always remember the fun times I had and the experience of working there. Valley Ford reminded me of that. Randy was an amazing salesman. He was helpful, courteous, and has a great sense of humor. The whole staff was very accommodating and friendly and they made our experience fun instead of stressful and overwhelming. I cannot overstate how enjoyable the experience was and how much I would recommend them to anyone I know looking for fair pricing, great customer service, and a nice inventory to choose from. I will be going here from now on. Thank you to the team at Valley Ford for an awesome experience!

Years ago I worked for a car dealership in a body shop

Years ago I worked for a car dealership in a body shop and I always remember the fun times I had and the experience of working there. Valley Ford reminded me of that. Randy was an amazing salesman. He was helpful, courteous, and has a great sense of humor. The whole staff was very accommodating and friendly and they made our experience fun instead of stressful and overwhelming. I cannot overstate how enjoyable the experience was and how much I would recommend them to anyone I know looking for fair pricing, great customer service, and a nice inventory to choose from. I will be going here from now on. Thank you to the team at Valley Ford for an awesome experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We are so happy to hear that we could provide you with such a stress free and enjoyable experience. Your recommendation means everything to us and we look forward to serving you again in the future! Best regards, Valley Ford of Columbus

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Called, came in, talked to Sterling, took a test

Called, came in, talked to Sterling, took a test drive,and everybody at the dealership made it easy to purchase the truck.

Called, came in, talked to Sterling, took a test

Called, came in, talked to Sterling, took a test drive,and everybody at the dealership made it easy to purchase the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We are happy to hear you had a pleasant and easy purchasing experience. Best, Valley Ford of Columbus

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My wife and I just bought our new Explorer ST-Line

My wife and I just bought our new Explorer ST-Line through Valley and the whole buying process was great! First, the one we were wanting to look at (right color and all options we wanted) just happened to sell a few days before we could come take a look; I was bummed because there were only a few that met out criteria in the area. Dino, the sales manager had reached out to let me know not to worry, and that he'd have the exact optioned Explorer transferred over for us to look at the next day! I was not expecting this and because of him going the extra mile to make things happen, I knew I wanted to give my business to Valley if we wanted to purchase. We finally were able to make it in and met with our salesman Randy, who was very pleasant to work with. He answered all of our questions and had a good sense of humor which I appreciate. After our test drive we were sold on it and proceeded to work a deal. There was zero pressure to make a move on the car, and they also were willing to work with us on the price to be competitive. They also gave us a really fair price on our trade-in ($800 above Carvana) which helped seal the deal. This is the first new vehicle I've purchased through Valley, but it's worth noting that they've been great in the past with scheduling/service/repair of my previous Ford vehicles; I believe they've got some great techs out in the shop. I would highly recommend Valley for all new car purchase and service needs!

My wife and I just bought our new Explorer ST-Line

My wife and I just bought our new Explorer ST-Line through Valley and the whole buying process was great! First, the one we were wanting to look at (right color and all options we wanted) just happened to sell a few days before we could come take a look; I was bummed because there were only a few that met out criteria in the area. Dino, the sales manager had reached out to let me know not to worry, and that he'd have the exact optioned Explorer transferred over for us to look at the next day! I was not expecting this and because of him going the extra mile to make things happen, I knew I wanted to give my business to Valley if we wanted to purchase. We finally were able to make it in and met with our salesman Randy, who was very pleasant to work with. He answered all of our questions and had a good sense of humor which I appreciate. After our test drive we were sold on it and proceeded to work a deal. There was zero pressure to make a move on the car, and they also were willing to work with us on the price to be competitive. They also gave us a really fair price on our trade-in ($800 above Carvana) which helped seal the deal. This is the first new vehicle I've purchased through Valley, but it's worth noting that they've been great in the past with scheduling/service/repair of my previous Ford vehicles; I believe they've got some great techs out in the shop. I would highly recommend Valley for all new car purchase and service needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic experience! We're thrilled to hear that Dino, Randy, and the entire Valley Ford team were able to make your Explorer ST-Line purchase seamless and enjoyable. We also appreciate your kind words about our service department—it means a lot! Thank you for your trust and recommendation. Enjoy your new Explorer! Thank you, Valley Ford of Columbus

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Dealership was very nice, clean, and no noise.

Dealership was very nice, clean, and no noise. Lots to choose from, and the staff was wonderful. No pressure from anyone. Would recommend to anyone.

Dealership was very nice, clean, and no noise.

Dealership was very nice, clean, and no noise. Lots to choose from, and the staff was wonderful. No pressure from anyone. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're glad to hear that you enjoyed our dealership. We truly appreciate your recommendation and look forward to serving you again in the future! Best, Valley Ford of Columbus

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See all 193 reviews