Reviews
They were willing to listen to my wants and did their
They were willing to listen to my wants and did their best meet my needs and help with my purchase.
They were willing to listen to my wants and did their
They were willing to listen to my wants and did their best meet my needs and help with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, we are happy to hear that you had a good experience with us and we look forward to assisting you again in the future. Best regards, Valley Ford of Columbus
Buying our first car was a big step, and Dominic made it
Buying our first car was a big step, and Dominic made it a truly positive experience. He was incredibly patient and took the time to thoroughly answer all our questions, which we really appreciated. He was also very organized, ensuring we received the car on schedule and that all the paperwork was clearly explained. We felt comfortable and confident throughout the entire process thanks to Dominic's professionalism and helpfulness.
Buying our first car was a big step, and Dominic made it
Buying our first car was a big step, and Dominic made it a truly positive experience. He was incredibly patient and took the time to thoroughly answer all our questions, which we really appreciated. He was also very organized, ensuring we received the car on schedule and that all the paperwork was clearly explained. We felt comfortable and confident throughout the entire process thanks to Dominic's professionalism and helpfulness.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your review! We are so happy you chose us to buy your first car with, and that Dominic helped to make it a positive experience. Best regards, Valley Ford of Columbus
Quick and painless process.
Quick and painless process. Team was knowledgeable and patient. 100% recommend Valley Ford. Thank you.
Quick and painless process.
Quick and painless process. Team was knowledgeable and patient. 100% recommend Valley Ford. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and amazing recommendation! We are so happy to hear that you had a great experience with us. Best regards, Valley Ford of Columbus
Absolutely the best we loved working with them they are
Absolutely the best we loved working with them they are very unique people in such a family feeling way makes u feel welcomed and appreciated loved the experience
Absolutely the best we loved working with them they are
Absolutely the best we loved working with them they are very unique people in such a family feeling way makes u feel welcomed and appreciated loved the experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review. We are so happy to hear that we could make your experience welcoming and appreciative, it is always our goal. We look forward to assisting you again in the future! Best regards, Valley Ford of Columbus
Dominic and the wonderful sales and finance team at
Dominic and the wonderful sales and finance team at Valley Ford went above and beyond to help our situation. I would recommend Valley Gord to everyone.
Dominic and the wonderful sales and finance team at
Dominic and the wonderful sales and finance team at Valley Ford went above and beyond to help our situation. I would recommend Valley Gord to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We greatly appreciate your recommendation, and we are so happy that you had a wonderful experience with our sales and finance team! Best regards, Valley Ford of Columbus
Great experience working with Dom and the whole Valley
Great experience working with Dom and the whole Valley Ford team! Easy to work with and not pushy.
Great experience working with Dom and the whole Valley
Great experience working with Dom and the whole Valley Ford team! Easy to work with and not pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! We are so glad to hear that Dom and our team gave you a good experience! Best regards, Valley Ford of Columbus
Years ago I worked for a car dealership in a body shop
Years ago I worked for a car dealership in a body shop and I always remember the fun times I had and the experience of working there. Valley Ford reminded me of that. Randy was an amazing salesman. He was helpful, courteous, and has a great sense of humor. The whole staff was very accommodating and friendly and they made our experience fun instead of stressful and overwhelming. I cannot overstate how enjoyable the experience was and how much I would recommend them to anyone I know looking for fair pricing, great customer service, and a nice inventory to choose from. I will be going here from now on. Thank you to the team at Valley Ford for an awesome experience!
Years ago I worked for a car dealership in a body shop
Years ago I worked for a car dealership in a body shop and I always remember the fun times I had and the experience of working there. Valley Ford reminded me of that. Randy was an amazing salesman. He was helpful, courteous, and has a great sense of humor. The whole staff was very accommodating and friendly and they made our experience fun instead of stressful and overwhelming. I cannot overstate how enjoyable the experience was and how much I would recommend them to anyone I know looking for fair pricing, great customer service, and a nice inventory to choose from. I will be going here from now on. Thank you to the team at Valley Ford for an awesome experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We are so happy to hear that we could provide you with such a stress free and enjoyable experience. Your recommendation means everything to us and we look forward to serving you again in the future! Best regards, Valley Ford of Columbus
Called, came in, talked to Sterling, took a test
Called, came in, talked to Sterling, took a test drive,and everybody at the dealership made it easy to purchase the truck.
Called, came in, talked to Sterling, took a test
Called, came in, talked to Sterling, took a test drive,and everybody at the dealership made it easy to purchase the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! We are happy to hear you had a pleasant and easy purchasing experience. Best, Valley Ford of Columbus
My wife and I just bought our new Explorer ST-Line
My wife and I just bought our new Explorer ST-Line through Valley and the whole buying process was great! First, the one we were wanting to look at (right color and all options we wanted) just happened to sell a few days before we could come take a look; I was bummed because there were only a few that met out criteria in the area. Dino, the sales manager had reached out to let me know not to worry, and that he'd have the exact optioned Explorer transferred over for us to look at the next day! I was not expecting this and because of him going the extra mile to make things happen, I knew I wanted to give my business to Valley if we wanted to purchase. We finally were able to make it in and met with our salesman Randy, who was very pleasant to work with. He answered all of our questions and had a good sense of humor which I appreciate. After our test drive we were sold on it and proceeded to work a deal. There was zero pressure to make a move on the car, and they also were willing to work with us on the price to be competitive. They also gave us a really fair price on our trade-in ($800 above Carvana) which helped seal the deal. This is the first new vehicle I've purchased through Valley, but it's worth noting that they've been great in the past with scheduling/service/repair of my previous Ford vehicles; I believe they've got some great techs out in the shop. I would highly recommend Valley for all new car purchase and service needs!
My wife and I just bought our new Explorer ST-Line
My wife and I just bought our new Explorer ST-Line through Valley and the whole buying process was great! First, the one we were wanting to look at (right color and all options we wanted) just happened to sell a few days before we could come take a look; I was bummed because there were only a few that met out criteria in the area. Dino, the sales manager had reached out to let me know not to worry, and that he'd have the exact optioned Explorer transferred over for us to look at the next day! I was not expecting this and because of him going the extra mile to make things happen, I knew I wanted to give my business to Valley if we wanted to purchase. We finally were able to make it in and met with our salesman Randy, who was very pleasant to work with. He answered all of our questions and had a good sense of humor which I appreciate. After our test drive we were sold on it and proceeded to work a deal. There was zero pressure to make a move on the car, and they also were willing to work with us on the price to be competitive. They also gave us a really fair price on our trade-in ($800 above Carvana) which helped seal the deal. This is the first new vehicle I've purchased through Valley, but it's worth noting that they've been great in the past with scheduling/service/repair of my previous Ford vehicles; I believe they've got some great techs out in the shop. I would highly recommend Valley for all new car purchase and service needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic experience! We're thrilled to hear that Dino, Randy, and the entire Valley Ford team were able to make your Explorer ST-Line purchase seamless and enjoyable. We also appreciate your kind words about our service department—it means a lot! Thank you for your trust and recommendation. Enjoy your new Explorer! Thank you, Valley Ford of Columbus
Dealership was very nice, clean, and no noise.
Dealership was very nice, clean, and no noise. Lots to choose from, and the staff was wonderful. No pressure from anyone. Would recommend to anyone.
Dealership was very nice, clean, and no noise.
Dealership was very nice, clean, and no noise. Lots to choose from, and the staff was wonderful. No pressure from anyone. Would recommend to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're glad to hear that you enjoyed our dealership. We truly appreciate your recommendation and look forward to serving you again in the future! Best, Valley Ford of Columbus