Reviews
One of the easiest car purchases ever.
One of the easiest car purchases ever. The staff went above and beyond to do everything they could to make the purchase happen! I would highly recommend this dealership and staff to anyone looking to buy a car
One of the easiest car purchases ever.
One of the easiest car purchases ever. The staff went above and beyond to do everything they could to make the purchase happen! I would highly recommend this dealership and staff to anyone looking to buy a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bedell and Missy were amazing!
Bedell and Missy were amazing! They worked to understand what vehicle we wanted, ensure everything worked for us and made the experience top notch from start to finish. Best sales team in Columbus,
Bedell and Missy were amazing!
Bedell and Missy were amazing! They worked to understand what vehicle we wanted, ensure everything worked for us and made the experience top notch from start to finish. Best sales team in Columbus,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kristian was great!
Kristian was great! Made the whole process of trading in and getting a new vehicle a great process. Great hospitality, great service!
Kristian was great!
Kristian was great! Made the whole process of trading in and getting a new vehicle a great process. Great hospitality, great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I worked with Dom and Jake, they were very professional
I worked with Dom and Jake, they were very professional and pleasant to work with, and they were willing to work with me and explain everything in great detail! This was my first dealer purchase so I was a bit nervouse( they made it simple and easy!
I worked with Dom and Jake, they were very professional
I worked with Dom and Jake, they were very professional and pleasant to work with, and they were willing to work with me and explain everything in great detail! This was my first dealer purchase so I was a bit nervouse( they made it simple and easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! We are so happy to hear that Dom and Jake helped to make your first dealership purchase simple and easy with no pressure. Congratulations and enjoy your new vehicle! Best regards, Valley Ford of Columbus
Wonderful experience and the customer service was
Wonderful experience and the customer service was outstanding. Kyle really worked hard for us and I highly recommend
Wonderful experience and the customer service was
Wonderful experience and the customer service was outstanding. Kyle really worked hard for us and I highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your recommendation and kind words. We are so glad to hear that Kyle made your experience a great one. Congratulations and enjoy your new car. Best regards, Valley Ford of Columbus
Travis checked in.
Travis checked in.our 2020 Rscape for a safety recall. No problems found and car was ready for us the next day as promised. Very routine as anticipated. Thanks Travis & team!
Travis checked in.
Travis checked in.our 2020 Rscape for a safety recall. No problems found and car was ready for us the next day as promised. Very routine as anticipated. Thanks Travis & team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review. We are glad to hear that the recall on your car was done in a timely manner and no problems occured. We look forward to seeing you again in the future. Best regards, Valley Ford of Columbus
The service center is always friendly and quick to get
The service center is always friendly and quick to get the job done! They are prompt to get you checked in and go over everything thoroughly once the service is complete! Cashiers are always friendly as well!
The service center is always friendly and quick to get
The service center is always friendly and quick to get the job done! They are prompt to get you checked in and go over everything thoroughly once the service is complete! Cashiers are always friendly as well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're so glad to hear our service team and cashiers made your visit smooth and friendly from start to finish. We truly appreciate your support and look forward to seeing you next time! Best regards, Valley Ford of Columbus
Purchasing my new Mustang through Valley Ford was an
Purchasing my new Mustang through Valley Ford was an exceptional experience from start to finish, thanks in large part to my salesman, Patrick. He was knowledgeable, patient, and genuinely committed to making the process smooth and enjoyable. Patrick took the time to understand exactly what I was looking for, kept me informed every step of the way, and made sure I felt confident in my decision. The entire team at Valley Ford was friendly and professional, creating a no-pressure atmosphere that made the buying experience not only stress-free but truly enjoyable. I couldn’t be happier with my new Mustang and the outstanding service I received.
Purchasing my new Mustang through Valley Ford was an
Purchasing my new Mustang through Valley Ford was an exceptional experience from start to finish, thanks in large part to my salesman, Patrick. He was knowledgeable, patient, and genuinely committed to making the process smooth and enjoyable. Patrick took the time to understand exactly what I was looking for, kept me informed every step of the way, and made sure I felt confident in my decision. The entire team at Valley Ford was friendly and professional, creating a no-pressure atmosphere that made the buying experience not only stress-free but truly enjoyable. I couldn’t be happier with my new Mustang and the outstanding service I received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your thoughtful review and congratulations on your new Mustang! We’re thrilled to hear that Patrick and the rest of the team made your experience such a positive one. We truly appreciate your trust in us and are so happy to hear you’re loving your new Mustang. Enjoy every mile — and don’t hesitate to reach out if you ever need anything! Best, Valley Ford of Columbus
Valley Ford was incredibly helpful and patient with me
Valley Ford was incredibly helpful and patient with me through the process of me getting my first car!! They helped me get a great deal and made me feel very safe and welcomed!
Valley Ford was incredibly helpful and patient with me
Valley Ford was incredibly helpful and patient with me through the process of me getting my first car!! They helped me get a great deal and made me feel very safe and welcomed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words and congratulations on your first car! We're honored to have been part of such an exciting milestone. Enjoy your new ride and don’t hesitate to reach out if you ever need anything — we’re always here for you! Best regards, Valley Ford of Columbus
I went to the dealership and they preformed the service I
I went to the dealership and they preformed the service I asked for in the time they said it would take.
I went to the dealership and they preformed the service I
I went to the dealership and they preformed the service I asked for in the time they said it would take.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear everything was completed as promised and on time. We appreciate you choosing Valley Ford of Columbus and hope to see you again for any future service needs! Best regards, Valley Ford of Columbus