Reviews
Very professional and very kind. Always explains what needs done and cost. I’ve never had a bad experience with ford
Very professional and very kind. Always explains what needs done and cost. I’ve never had a bad experience with ford
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I knew I was going to like Christopher the moment I met him. He’s relatively new to the sales staff but still impressed me by his knowledge, enthusiasm and willingness to work with me in on my Raptor and get me the deal I wanted. I told him when I picked up my truck that it was one of the very few times I can remember leaving a dealership with a vehicle and knew 100% that I had gotten a fair deal. I highly recommend Chris and Valley Ford! Bobby V Captain, CFD ret.
I knew I was going to like Christopher the moment I met him. He’s relatively new to the sales staff but still impressed me by his knowledge, enthusiasm and willingness to work with me in on my Raptor and get me the deal I wanted. I told him when I picked up my truck that it was one of the very few times I can remember leaving a dealership with a vehicle and knew 100% that I had gotten a fair deal. I highly recommend Chris and Valley Ford! Bobby V Captain, CFD ret.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words, Bobby! We’re thrilled to hear that Christopher made such a strong impression right from the start. Hearing that you left knowing you got a fair deal means everything to us—that’s always our goal. We truly appreciate your recommendation and your support. Enjoy your Raptor, and thank you again for choosing Valley Ford!
We had a great experience with the dealership. The premises were clean and the staff were all friendly. Tony was a pleasure to work with! He was very helpful over the phone and in person to help us secure the car we were purchasing and trading in our old car.
We had a great experience with the dealership. The premises were clean and the staff were all friendly. Tony was a pleasure to work with! He was very helpful over the phone and in person to help us secure the car we were purchasing and trading in our old car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! We are so glad to hear that you had a great experience with Tony! Enjoy your new car! Best regards, Valley Ford of Columbus
The dealership was nice and clean and everyone was very friendly! Tony Townsend was especially helpful during the whole process!
The dealership was nice and clean and everyone was very friendly! Tony Townsend was especially helpful during the whole process!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! We are so glad to hear that everyone was friendly and you had a great experience. We hope you enjoy your vehicle! Best regards, Valley Ford of Columbus
Bedell is awesome. She always takes time to make sure our needs are met. Always goes above and beyond
Bedell is awesome. She always takes time to make sure our needs are met. Always goes above and beyond
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are so happy to hear Bedell goes above and beyond and made your experience great. We will be sure to pass along your kind words to her! Best regards. Valley Ford of Columbus
I absolutely loved this dealership. I had been searching for a truck for about 2 weeks and found nothing that "ticked all the boxes." I saw a 2021 Toyota Tacoma on Valley Ford's website, and went to test drive the vehicle. From the front desk person, our sales person Jake, and the finance manger...not one of them pushed to sell. They answered questions, they asked questions and had us in and out in about 3 hours (test drive to driving the car home). Jake, our sales person, was incredibly friendly, funny and knowledgeable. Thank you all so much!
I absolutely loved this dealership. I had been searching for a truck for about 2 weeks and found nothing that "ticked all the boxes." I saw a 2021 Toyota Tacoma on Valley Ford's website, and went to test drive the vehicle. From the front desk person, our sales person Jake, and the finance manger...not one of them pushed to sell. They answered questions, they asked questions and had us in and out in about 3 hours (test drive to driving the car home). Jake, our sales person, was incredibly friendly, funny and knowledgeable. Thank you all so much!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We’re thrilled to hear that your experience with Jake and the rest of our team was smooth, stress-free, and enjoyable. We know how important it is to find the right vehicle, and we're so glad that 2021 Tacoma checked all the boxes for you! We truly appreciate you making the trip to Valley Ford and taking the time to share your experience. Enjoy your new truck, and don’t hesitate to reach out if you ever need anything in the future. Best regards, Valley Ford of Columbus
The dealership was easy to find and several employees went out of their way to work with us.
The dealership was easy to find and several employees went out of their way to work with us.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for you review! We are so happy to hear that everyone was helpful. Congratulations on your new vehicle and we wish you many happy miles ahead! Best regards, Valley Ford of Columbus
The dealership was great and made the process easy. Patrick was awesome, answered all my questions, and was extremely helpful.
The dealership was great and made the process easy. Patrick was awesome, answered all my questions, and was extremely helpful.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! We are so glad to hear that your vehicle buying process was made to be quick and easy. We will be sure to pass this along to Patrick! Congratulations on your new Ford we wish you many happy miles ahead! Best regards, Valley Ford of Columbus
Cole reached out when I made an online inquiry and was able to answer all my questions. When I came for the test drive he was able to dive deeper in the specs of the truck. He was great to work with and would recommend to anyone looking for a new car.
Cole reached out when I made an online inquiry and was able to answer all my questions. When I came for the test drive he was able to dive deeper in the specs of the truck. He was great to work with and would recommend to anyone looking for a new car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! We are so glad to hear that your process from online to in-store was made easy with Cole! Congratulations on your new Ford, we wish you many happy miles ahead! Best reguards, Valley Ford of Columbus
Valley Ford has treated me well for as long as I can remember. Both myself and my son have purchased vehicles from them.
Valley Ford has treated me well for as long as I can remember. Both myself and my son have purchased vehicles from them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We are so happy to hear that we have consistently given you and your son great vehicle buying experiences. Best regards, Valley Ford of Columbus