Reviews
Bedell is awesome.
Bedell is awesome. She always takes time to make sure our needs are met. Always goes above and beyond
Bedell is awesome.
Bedell is awesome. She always takes time to make sure our needs are met. Always goes above and beyond
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are so happy to hear Bedell goes above and beyond and made your experience great. We will be sure to pass along your kind words to her! Best regards. Valley Ford of Columbus
I absolutely loved this dealership.
I absolutely loved this dealership. I had been searching for a truck for about 2 weeks and found nothing that "ticked all the boxes." I saw a 2021 Toyota Tacoma on Valley Ford's website, and went to test drive the vehicle. From the front desk person, our sales person Jake, and the finance manger...not one of them pushed to sell. They answered questions, they asked questions and had us in and out in about 3 hours (test drive to driving the car home). Jake, our sales person, was incredibly friendly, funny and knowledgeable. Thank you all so much!
I absolutely loved this dealership.
I absolutely loved this dealership. I had been searching for a truck for about 2 weeks and found nothing that "ticked all the boxes." I saw a 2021 Toyota Tacoma on Valley Ford's website, and went to test drive the vehicle. From the front desk person, our sales person Jake, and the finance manger...not one of them pushed to sell. They answered questions, they asked questions and had us in and out in about 3 hours (test drive to driving the car home). Jake, our sales person, was incredibly friendly, funny and knowledgeable. Thank you all so much!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We’re thrilled to hear that your experience with Jake and the rest of our team was smooth, stress-free, and enjoyable. We know how important it is to find the right vehicle, and we're so glad that 2021 Tacoma checked all the boxes for you! We truly appreciate you making the trip to Valley Ford and taking the time to share your experience. Enjoy your new truck, and don’t hesitate to reach out if you ever need anything in the future. Best regards, Valley Ford of Columbus
The dealership was great and made the process easy.
The dealership was great and made the process easy. Patrick was awesome, answered all my questions, and was extremely helpful.
The dealership was great and made the process easy.
The dealership was great and made the process easy. Patrick was awesome, answered all my questions, and was extremely helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! We are so glad to hear that your vehicle buying process was made to be quick and easy. We will be sure to pass this along to Patrick! Congratulations on your new Ford we wish you many happy miles ahead! Best regards, Valley Ford of Columbus
The dealership was easy to find and several employees
The dealership was easy to find and several employees went out of their way to work with us.
The dealership was easy to find and several employees
The dealership was easy to find and several employees went out of their way to work with us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for you review! We are so happy to hear that everyone was helpful. Congratulations on your new vehicle and we wish you many happy miles ahead! Best regards, Valley Ford of Columbus
Cole reached out when I made an online inquiry and was
Cole reached out when I made an online inquiry and was able to answer all my questions. When I came for the test drive he was able to dive deeper in the specs of the truck. He was great to work with and would recommend to anyone looking for a new car.
Cole reached out when I made an online inquiry and was
Cole reached out when I made an online inquiry and was able to answer all my questions. When I came for the test drive he was able to dive deeper in the specs of the truck. He was great to work with and would recommend to anyone looking for a new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! We are so glad to hear that your process from online to in-store was made easy with Cole! Congratulations on your new Ford, we wish you many happy miles ahead! Best reguards, Valley Ford of Columbus
Mobile service is convenient and very good.
Mobile service is convenient and very good. Sales staff was informative without being overbearing. Recommend them for sales and service.
Mobile service is convenient and very good.
Mobile service is convenient and very good. Sales staff was informative without being overbearing. Recommend them for sales and service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review and recommendation, it means the world to us! We are so happy to hear that both sales and service have given you a great experience. We look forward to helping you again in the future! Best regards, Valley Ford of Columbus
Valley Ford has treated me well for as long as I can
Valley Ford has treated me well for as long as I can remember. Both myself and my son have purchased vehicles from them.
Valley Ford has treated me well for as long as I can
Valley Ford has treated me well for as long as I can remember. Both myself and my son have purchased vehicles from them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We are so happy to hear that we have consistently given you and your son great vehicle buying experiences. Best regards, Valley Ford of Columbus
I've always had good customer service.
I've always had good customer service. They have always been honest, accommodating, respectful, and used good communication.
I've always had good customer service.
I've always had good customer service. They have always been honest, accommodating, respectful, and used good communication.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We are glad to hear that you consistently have had good experiences with our service department. We look forward to helping you again in the future! Best regards, Valley Ford of Columbus
I want to thank you for getting our vehicle taken care
I want to thank you for getting our vehicle taken care of. We are now safe to roll again. Thank you Travis !!! Thank you Ford for hating great folks there. Also Thank You to the guy who did the work!!! Seriously appreciate all you did in such a short time. Thank you again PSH
I want to thank you for getting our vehicle taken care
I want to thank you for getting our vehicle taken care of. We are now safe to roll again. Thank you Travis !!! Thank you Ford for hating great folks there. Also Thank You to the guy who did the work!!! Seriously appreciate all you did in such a short time. Thank you again PSH
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We are so glad to hear that Travis and our service technician gave you a great experience with a fast turnaround. We look forward to serving you again in the future. Best regards, Valley Ford of Columbus
Worked with Cole to get a Ford F150 for my son.
Worked with Cole to get a Ford F150 for my son. Cole is a great young man to work with and was a pleasure to get to know him a little bit. My son is so happy with the truck. Really good experience with the others that I talked with also to get the deal done.
Worked with Cole to get a Ford F150 for my son.
Worked with Cole to get a Ford F150 for my son. Cole is a great young man to work with and was a pleasure to get to know him a little bit. My son is so happy with the truck. Really good experience with the others that I talked with also to get the deal done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! We are so glad to hear that Cole helped your sons car buying experience be great. Congratulations to him and we look forward to helping you again in the future! Best regards, Valley Ford of Columbus