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Coughlin Kia of Dublin

(1,020 reviews)
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (740) 789-7012 (740) 789-7012
Used (740) 951-1102 (740) 951-1102
Service (740) 789-7011 (740) 789-7011

Reviews

(1,020 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Kia of Dublin from DealerRater.

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Kathy was extremely kind and friendly to work with. She...

Kathy was extremely kind and friendly to work with. She listened to our wants/needs and did not pressure us into any decisions. We felt welcomed and taken care of during our purchase. We definitely would recommend Kathy and Crown KIA to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sarah, on behalf of everyone here at Crown Kia Dublin, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Kathy Moyer was such a great help. We look forward to seeing you again. Your Friends at Crown Kia Dublin

Had a great experience buying my truck. Everyone I worked...

Had a great experience buying my truck. Everyone I worked with who was Kathy Moyer (dealer) and Dustin the accountant guy did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on purchasing your new truck, and thank you for coming to Crown Kia Dublin to buy your car. It is great to hear that Kathy Moyer and the rest of the team were able to do such a great job getting you you car. Enjoy! Your Friends at Crown Kia Dublin

I had a great experience at Crown Kia and love my new...

I had a great experience at Crown Kia and love my new car! I had been looking around for a red kia soul for awhile and it seemed like no one had one with the features I wanted and for the price I wanted. The salesmen worked with me on the price and helped set up a manageable monthly payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Kia Soul! We appreciate you coming in and working with Doug and Brad to find the car you wanted for a great price. We look forward to doing business with you again. Have fun driving around in your new Soul! Your Friends at Crown Kia Dublin

Kathy and Crown Kia were fabulous. As many my credit was...

Kathy and Crown Kia were fabulous. As many my credit was effected by the harsh economy but Kathy and Jan worked a miracle. They explained each aspect and insured I was very informed. Thank you all for helping accomplish so critical to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Riva, thank you for writing such a kind review. We appreciate you coming to us to buy your new car, and we are glad that your experience with Kathy Moyer was so positive. Please remember us when the time comes for your new car's first service. Your Friends at Crown Kia Dublin

I just went into "look" and really liked the...

I just went into "look" and really liked the Sorento more than the other SUVs I was looking at. Doug gave me time to look it all over, test drive and answer all my questions. He listened to what I was looking for and did a search to find a vehicle matching all my requirements. He didn't hard pressure and he followed up on all outstanding items that needed done to the vehicle. I am very pleased to have worked with Doug and would highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Susan, congratulations on the purchase of your new Sorento, and thank you for your kind words about our dealership. We are so happy to hear that Doug Carmean was able to provide the high level of customer service our customers have to come to expect from Crown Kia Dublin. We look forward to seeing you again, and we hope you will come back to us for your first service. Your Friends at Crown Kia Dublin

I live in Stanford,KY. and found the car I been looking...

I live in Stanford,KY. and found the car I been looking for online at Crown, which was about 250 miles from me, when you know what you want, go for it. Anyway, I spoke with Kathy Moyer over the phone and she told me that she would hold the key's to the car until I got there, so I jumped on my bike and rode up there, got to test drive it and loved it, a 2003 Monte Carlo SS, WHITE. Told them I wanted it, they got me approved, came back with my trade in 5 day's later, they had all the paper work ready, car completely filled up with gas and ready to go, also dealt with Jason Stull, another great sales person. Everybody was very friendly, Non-Pushy sales people. Yes I would drive or ride another 250 miles to buy from them again, thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new Monte Carlo. We are pleased to hear that Kathy Moyer was able to help you get the car that you wanted. It is always great to hear from customers who have had such a great experience. Your Friends at Crown Kia Dublin

Dennis found the car that we were looking for in our...

Dennis found the car that we were looking for in our price range. He explained throughly all of the car's features. He got us in and out of the dealership in about 3 hours - which I find amazing. We, almost, did not come to Crown Kia due to the bad experience we had a couple of years ago with another Crown Dealership. But, the guys at Crown Kia made us feel must better about the Crown family. I just hope that our future experiences will be as good as we have already received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new car! We are happy to hear that you had such a positive experience at our dealership. Dennis Hunter will be thrilled to hear that you were satisfied with the sales process. We hope that you will come back to us again for all of your service needs. Your Friends at Crown Kia Dublin

This was the best car buying experience I've ever had!...

This was the best car buying experience I've ever had! Kathy didn't rush me, and cared about my personal wants and needs. She was very informative and friendly. I have already recommended her to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of everyone here at Crown Kia Dublin, thank you for your feedback in this 5-star review! We are glad your needs were met and that Kathy Moyer was such a great help. Your Friends at Crown Kia Dublin

Amazing, can't even describe our wonderful experience!...

Amazing, can't even describe our wonderful experience! Chip was so helpful explaining everything we needed to know. My husband was not looking forward to buying another vehicle because of past experience, but Chip made it a pure joy! It gives me great pleasure to recommend this dealership! Great prices and service! Just because they are in Dublin, don't think they are snobbish! They treat everyone with respect! Will buy from them again! Sincerely, Lori and Rob Halliburton

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We are delighted to hear that you had a good experience with Chip Arbour. We realize that there are several choices when selecting a car dealership and we are glad that you picked us. Your Friends at Crown Kia Dublin

Dennis was extremely helpful in answering all of my...

Dennis was extremely helpful in answering all of my questions and went above and beyond what was expected. He is an asset to the company and should be commended for his hard work and dedication to the company. I will be recommending him to all of my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of everyone here at Crown Kia Dublin, thank you for your thoughtful review. We appreciate your willingness to recommend Dennis Hunter and our dealership to others and look forward to an opportunity to serve you again. Your Friends at Crown Kia Dublin