Reviews
Write a reviewI bought a 2020 Hyundai Palisade from this dealership on
I bought a 2020 Hyundai Palisade from this dealership on 02/10/2025. Exactly 60 days later my alternator went out, upon having this fixed a light came on in the dash “forward collision warning”. They prompted me to take the vehicle to the Hyundai dealership, where I was told it has been wrecked in the front end. This was never disclosed to me prior to buying this vehicle. Now they refuse to fix the vehicle. I purchased a warranty “the best they offer”. $4,500 on a warranty they are saying will not cover this to be fixed. I am highly displeased and would never recommend anyone to buy a vehicle here. $2600 in damages I did not cause to this vehicle. It was sold to me in this condition. It is not safe to drive and I have 2 small children. They were aware of this situation and have showed absolutely no compassion. It should be their responsibility to fix this vehicle seeing as they clearly did not do a 360 inspection upon selling it.
I bought a 2020 Hyundai Palisade from this dealership on
I bought a 2020 Hyundai Palisade from this dealership on 02/10/2025. Exactly 60 days later my alternator went out, upon having this fixed a light came on in the dash “forward collision warning”. They prompted me to take the vehicle to the Hyundai dealership, where I was told it has been wrecked in the front end. This was never disclosed to me prior to buying this vehicle. Now they refuse to fix the vehicle. I purchased a warranty “the best they offer”. $4,500 on a warranty they are saying will not cover this to be fixed. I am highly displeased and would never recommend anyone to buy a vehicle here. $2600 in damages I did not cause to this vehicle. It was sold to me in this condition. It is not safe to drive and I have 2 small children. They were aware of this situation and have showed absolutely no compassion. It should be their responsibility to fix this vehicle seeing as they clearly did not do a 360 inspection upon selling it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had an awesome experience working with this dealership.
Had an awesome experience working with this dealership. My salesman Scott was a great help
Had an awesome experience working with this dealership.
Had an awesome experience working with this dealership. My salesman Scott was a great help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The response of the salesman was great.
The response of the salesman was great. He had good communication and gave me extra pictures. Called me immediately after I showed interest. The dealership itself is the problem, 31k for a rusted out ride. Market to above market for a rust bucket. I would rate them 3 stars for being out of their minds on pricing.
The response of the salesman was great.
The response of the salesman was great. He had good communication and gave me extra pictures. Called me immediately after I showed interest. The dealership itself is the problem, 31k for a rusted out ride. Market to above market for a rust bucket. I would rate them 3 stars for being out of their minds on pricing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
No follow up
Inital contact was fast by email. I responded back promptly. Said they would follow up with pricing. I never recieved a price quote. Email contacts are confusing, comes from one person with picture and name of somebody else.
No follow up
Inital contact was fast by email. I responded back promptly. Said they would follow up with pricing. I never recieved a price quote. Email contacts are confusing, comes from one person with picture and name of somebody else.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase