Reviews
terrible like most dealerships .
terrible like most dealerships ... took 3 weeks to reach out to me by then car was sold...SMDH
terrible like most dealerships .
terrible like most dealerships ... took 3 weeks to reach out to me by then car was sold...SMDH
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (877) 806-6348 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Was told the vehicle I wanted was ready to test drive,
Was told the vehicle I wanted was ready to test drive, when I left work to see it, it turned out to be an entirely different vehicle in the wrong color. When I tried to explain the vehicles I was comparing, Megan told me I wasn't a serious customer because they were too different (actually, all 3 were German sedans). Trying to get a lease offer was like pulling teeth, and the dealer manager refused to answer any followup questions. Stay far away from Audi dealerships.
Was told the vehicle I wanted was ready to test drive,
Was told the vehicle I wanted was ready to test drive, when I left work to see it, it turned out to be an entirely different vehicle in the wrong color. When I tried to explain the vehicles I was comparing, Megan told me I wasn't a serious customer because they were too different (actually, all 3 were German sedans). Trying to get a lease offer was like pulling teeth, and the dealer manager refused to answer any followup questions. Stay far away from Audi dealerships.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Tery, we would like the opportunity to discuss your experience. Please reach out to our General Manager, Leo Chau, at (877) 806-6348 when you have a chance. Thank you for bringing this to our attention.
Was told the vehicle I wanted was ready to test drive,
Was told the vehicle I wanted was ready to test drive, when I left work to see it, it turned out to be an entirely different vehicle in the wrong color. When I tried to explain the vehicles I was comparing, Megan told me I wasn't a serious customer because they were too different (actually, all 3 were German sedans). Trying to get a lease offer was like pulling teeth, and the dealer manager refused to answer any followup questions. Stay far away from Audi dealerships.
Was told the vehicle I wanted was ready to test drive,
Was told the vehicle I wanted was ready to test drive, when I left work to see it, it turned out to be an entirely different vehicle in the wrong color. When I tried to explain the vehicles I was comparing, Megan told me I wasn't a serious customer because they were too different (actually, all 3 were German sedans). Trying to get a lease offer was like pulling teeth, and the dealer manager refused to answer any followup questions. Stay far away from Audi dealerships.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Tery, we would like the opportunity to discuss your experience. Please reach out to our General Manager, Leo Chau, at (877) 806-6348 when you have a chance. Thank you for bringing this to our attention.
I went back 4 times for the same issues.
I went back 4 times for the same issues. Service was pretty poor. 7K into my Audi and when they gave it back to me the hood was broken. I now have a Subaru WRX. These guys were really difficult to work with. Brentwood was not as bad.
I went back 4 times for the same issues.
I went back 4 times for the same issues. Service was pretty poor. 7K into my Audi and when they gave it back to me the hood was broken. I now have a Subaru WRX. These guys were really difficult to work with. Brentwood was not as bad.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. Our General Manager would like to speak with you regarding this review. Please contact him at 888-589-6176. Thank you.
Didn’t show how to work the dash just as radio and so on
Didn’t show how to work the dash just as radio and so on about the ins panel
Didn’t show how to work the dash just as radio and so on
Didn’t show how to work the dash just as radio and so on about the ins panel
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We would like the opportunity to address your concerns. Please reach out to us directly at (877) 806-6348 when you have a chance. Thank you, and we look forward to hearing from you.