Biener Ford

Ozzie is a doll. Helpful, courteous, friendly. Offered to pick us up at the station.

Took my 2024 Ford F150 in for service today. The service advisor Jennifer was very friendly, knowledgeable and pleasant to deal with. I greatly appreciated there professionalism. Definitely will go back.

Beaner Ford, Very Nice! I had a great experience here coming for a test drive, everyone there was very friendly and helpful!

Beginning in October 2024, the audio in our brand new Ford Escape PHEV purchased at Empire Ford in Huntington began working only intermittently. After three trips to that shop in which they had the car for a total of about five weeks, they did not repair it, even though each time we picked it up we were told it was fixed. Then the Navigation Fault showed up. I called Ford corporate. Tech there said take it to a different shop. Best advice ever. Steve understood the problem, the audio was fixed with updates in one visit, and the navigation fixed the next week. As I waited, Steve kept me (as well as everyone else waiting) frequently updated on progress. He is a consummate professional and has a great tech team working with him. Steve will be in charge of all our future maintenance work.

I had plans of buying another mustang , but service for my first one was so horrible, I’ll probably never purchase another ford again just so I don't have to deal with their garbage service. You have to pull teeth to have them repair components they damaged and cover warranty. But their go to is not being able to duplicate any issues until you run out of warranty, than they will find the issue in a matter of minutes, but while your under warranty you will have to bring it back a total of 6 times.

Steve in Service is the man, now there's a guy who takes pride in his work.

Steve Tomaski had patience and did an excellent job servicing my truck! I highly recommend him!

Steve Tomasik was the gentleman who handled my check in and made sure all the repairs were completed. He was knowledgeable , friendly, helpful and expedited my repair. I was initially hesitant to bring my car to Bienener Ford but because Steve explained everything that was to be done and also when the repair was finished, Now you have me as a customer for life !! Thank you Steve Tomasik for making my first experience at your facility a GREAT one. You are the "BEST" !!

Overall great experience. I was interested in purchasing a preowned expedition. The sales staff were extremely accommodating patient and willing to go the extra mile to make sure the deal got done. And particular Andre was great to work with, and I would highly recommend them.

Brought our company Ford Transit 350 in for side view mirror replacement, Stev Tomasik was great. He took care of us by scheduling right away and took care of our needs in a professional manner. Highly recommend Biener Ford for service.