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Motor Werks Infiniti

(699 reviews)
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (847) 416-2429 (847) 416-2429
Used (847) 416-2776 (847) 416-2776
Service (847) 416-2426 (847) 416-2426

Reviews

(699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motor Werks Infiniti from DealerRater.

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“Wow” I Was Approved Ready To Back Out The Deal “Twice”...

“Wow” I Was Approved Ready To Back Out The Deal “Twice” Thanks Ryan For Keeping Me Comfortable What A Great Advisor And I’m 13 Hours Away.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We are thrilled you enjoyed working with Ryan and the assistance he provide. Thank you for choosing us to earn your business. The customer experience and assisting them in purchasing the vehicle they want is our priority. Enjoy your vehicle! Welcome to the Circle.

Worked with Dean when purchasing my vehicle from out of...

Worked with Dean when purchasing my vehicle from out of state and he was very easy to work with. Easy process all around and got my car shipped within a week or so. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We are thrilled you were happy with your experience working with Dean and the assistance he provided. Congratulations on the purchase of your vehicle. Thank you for choosing us to earn your business from out of state. Welcome to the Circle.

I had another seamless leasing experience with Motor...

I had another seamless leasing experience with Motor Werks concerning out Infiniti QX60. John Gregory made sure all my questions were answered. He explained everything in simple terms and made the experience painless. I would recommend Motor Werks of Barrington to anyone in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulation on the leasing of your QX60. We are thrilled you were happy working with John and Marcin. Thank you for choosing us to earn your business. Enjoy your new vehicle. Welcome to the Circle.

He was very kind and friendly. Answered all the questions...

He was very kind and friendly. Answered all the questions I had for him. Very welcoming as well and would recommend him and the dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We are thrilled you were happy working with Tyler and the assistance he provided. Thank you for choosing us to earn your business. Welcome to the Circle.

Been looking for a model X for a few months and called...

Been looking for a model X for a few months and called Dean to grab some information and he went above and beyond. Dean also helped arrange delivery of the vehicle since I’m out of state. Great, easy process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We are thrilled Dean provided and enjoyable experience and assistance in purchasing your X model vehicle. Thank you for choosing us to earn your business. Congratulation on your vehicle purchase! Welcome to the Circle.

Tyler Burmeister was my sales person. He made the process...

Tyler Burmeister was my sales person. He made the process seamless and timely. I got to the dealership at 6:45pm and out by 8:35pm

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful feedback with us. We are thrilled you were happy with your experience working with Tyler as well as Dean and Kevin. Thank you for choosing us to earn your business. Welcome to the Circle.

My experience at Motorwerks was absolutely PHENOMENAL. I...

My experience at Motorwerks was absolutely PHENOMENAL. I had a fantastic and honest salesman named Tyler. Truly an honest and genuine salesperson which i very much admire. Was Very engaging with me as a consumer and my needs. Provided "at home" hospitality which was very new for me compared to other dealers. Along with the dealership being very clean, amazing, and welcoming. I was very well taken care of by Tyler and the manager Marcin who made sure I left happy. The process was as painless and short as I expected. Very satisfied and will be a returning customer. Big shoutout to my man Tyler at Infiniti for the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful review and rating with us. We are thrilled that your experience working with Tyler and Marcin was Phenomenal. Thank you for choosing us to earn your business. We value or customer's time and experience with us. Congratulations on your vehicle purchase. Enjoy the ride! Welcome to the Circle.

Dean by far is the best in the business. He comes to the...

Dean by far is the best in the business. He comes to the table with a very consultative approach. Not only that he got us the best price. He took time to show us all the features of the car and went above and beyond to show us the car by bringing the car to us . You think you know you are in amazing hands with Dean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful feedback on your experience with us. We are thrilled you were happy working with Dean and the customer service he provided. Congratulations on your new vehicle purchase. Thank you for choosing us to earn your business. Welcome to the Circle.

Went above and beyond and helped me through a tough...

Went above and beyond and helped me through a tough situation. Got me approved and explained everything thoroughly will being fast. Definitely recommend this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to share your feedback with us. We are thrilled you were happy with your experience working with Steve and the customer service he delivered. Thank you for choosing us to earn your business and trust. Congratulations and enjoy your vehicle. Welcome to the Circle.

Steve Mink helps us buy our new QX50. He came in on an...

Steve Mink helps us buy our new QX50. He came in on an off day during snow to make sure my daughter could check out the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your QX50. We are thrilled you were happy with yours and your daughter's experience working with Steve. Thank you for choosing us to earn your business. Enjoy your QX50. Welcome to the Circle.