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Motor Werks Cadillac

(880 reviews)
2023 state dealer award
View 6 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (847) 713-5943 (847) 713-5943
Used (847) 713-5946 (847) 713-5946
Service (847) 713-5948 (847) 713-5948

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motor Werks Cadillac from DealerRater.

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My wife and I were in the market for a used SUV and we

My wife and I were in the market for a used SUV and we were fortunate to find a great vehicle that Motor Werks Cadillac had recently taken in on a trade. The vehicle was in immaculate condition and the process of working with Yaniel was professional, quick and easy. We would highly recommend him and the dealership as well. Mark Alan and Martessa Jones Oak Park, IL

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that Yaniel exceeded your expectations. He strives to always provide the best experiences. Congratulations on the purchase of your vehicle! Thank you for choosing us to earn your business and trust. Driven by You

Niram was great to deal with from start to finish!

Niram was great to deal with from start to finish! Process was quick and easy all the way from WV.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that you had a great experience working with Niram. He takes great pride in providing his customers with the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You

Niram & James Causga were incredibly helpful throughout

Niram & James Causga were incredibly helpful throughout the entire process! They helped us make the process incredibly efficient and easy. They were super knowledgeable, kind, and had the best customer service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that you had a great experience working with both Niram and James. They take great pride in providing their customers with the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You

Niram was amazing to work with, he had the car ready and

Niram was amazing to work with, he had the car ready and clean for us when we got there. We ended up making a deal in less than 1 which we were surprised since we are used to the typical dealership wait and hassle. I referred him to few of my family and ended up buying cars from him too.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that Niram exceeded your expectations and provided a great buying experience. He take great pride in providing his customers the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business and trust. Driven by You

I’ve bought my Escalade ESV from Niram and the process

I’ve bought my Escalade ESV from Niram and the process was fast and easy. I definitely recommend working with him. I will definitely be back for more cars.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that Niram provided a great buying experience. He take great pride in providing his customers the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business and trust. Driven by You

Niram was very straight forward to talk to made sure I

Niram was very straight forward to talk to made sure I was getting the best deal. Pleasure to talk to and replies quick to all questions

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that you had a great experience working with Niram. He take great pride in providing his customers the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You

I’ve ordered my 2023 Escalade ESV Sport Platinum from

I’ve ordered my 2023 Escalade ESV Sport Platinum from Niram Maroukel and he was the best keeping me updated on the order. He did a great job showing us the car and features. Fast process no back and forth. He’s my new guy at Motor Werks of Barrington. Thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that Niram exceeded your expectations and provided a great buying experience. He take great pride in providing his customers the best experiences. Congratulations on the purchase of your Escalade ESV! Thank you for choosing us to earn your business and trust. Driven by You

Excellent service.

Excellent service. Very professional and knowledgeable. We would recommend Niram to our friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that you had a great experience working with Niram. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You

We purchased a 2023 XT5 from Barrington IL last week.

We purchased a 2023 XT5 from Barrington IL last week. Living in NC we thought it might be difficult to buy out of state. However, Miriam did an excellent job in working with us to purchase the car and get it delivered to our front door. The whole team at Motor Werks Cadillac did superb work in getting all of the paperwork handled along with all the other details that were needed. Both Miriam and Isabella were extremely helpful in guiding us through the process. All of the team members played a key roll. We are so happy with our purchase. Thank you! Gail and Robert

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that both Miriam and izabela exceeded your expectations and provided a great experience. Congratulations on the purchase of your XT5! Thank you for choosing us to earn your business and trust. Driven by You

Had very bad experience with Motor werk Infinity sales

Had very bad experience with Motor werk Infinity sales people, Ali the main manager, Taylor sales manger, and James a sales person. I drove over 5 hours from Michigan to pick up an Audi S8 which i was approved the day before i went to go pick it up. when i arrive to pick up the car, the real scam started, first it was the bank this and that, wasted 6 hours at the dealership. Finally got to test drive the car, come to find out engine air filters missing and vacuum air hoses unsecured. Made a hand shake deal with Ali to buy replacement parts at set price. Drove away and few miles down the road transmission light came on and adaptive air suspension faulty. Ran diagnostic scan and found transmission incorrectly coded! Not did they know that this car had all types of issues, but they also told me it had passed the inspection from the dealership. Really! They didn't just try to scam me, and costed me $600 in rentals and other fees. They put my life in danger when they let me drive off on car with bad transmission and unleveled suspension, i could flipped on highway! They also lied about reimbursing my rental cost. If you like to take a chance on your life, please go see Ali, Taylor, or James they are pros at making sure you will be scammed and also take your life while in the process.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out. We have been advised that you have been in contact with Taylor and have found a resolution to your concerns. If you should have any further questions please contact Taylor 8473818900

Consumer response

You are correct, Taylor did contact me. He also said he is going to make it right, a week has gone by and nothing has been received! Clearly you guys are complete failure, sadly you wasted the chance you had to make it right by lying again. Action speak louder As far as im considered this stealer/dealer ship shouldn't keep doing business.

Dealer response

Thank you for your response, I spoke with our accounting department and your check was cut and sent via Mail yesterday.

Consumer response

It doesn't make a difference now, you should have waited for the check to be delivered before you made it sound like everything was taken care off! As i told Taylor, i shouldn't have to post feedback in order for you to realize you messed up and to try to make it right. This should have been done right after the car was returned to the dealership. Again damage is done. My feedback is valid and im very very unsatisfied with this dealership.