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Motor Werks Cadillac

(877 reviews)
2023 state dealer award
View 6 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (847) 713-5943 (847) 713-5943
Used (847) 713-5946 (847) 713-5946
Service (847) 713-5948 (847) 713-5948

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motor Werks Cadillac from DealerRater.

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I’ve purchased my new BMW here at motorwerks Cadilac,so...

I’ve purchased my new BMW here at motorwerks Cadilac,so far I’m more than satisfied with my purchase. And Niram helped me a lot,very friendly, super nice gentleman. He have been taking care of us since we stepped in the building and till the end. Very good people. Niram the best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share you wonderful feedback with us. We are thrilled you were happy working with Niram on the purchase of your BMW. Thank you for choosing us to earn your business. Congratulations on your BMW! Welcome to the Circle.

Niram, great customer service, really attentive, would...

Niram, great customer service, really attentive, would highly recommend to my family and friends, had everything ready to just walk out with the car. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We are thrilled you were happy with your purchase and working with Niram. Congratulations! Thank you for choosing us to earn your business. Welcome to the Circle.

Smooth online process, efficient pick up, willing to work...

Smooth online process, efficient pick up, willing to work with out of state buyer. Stayed in constant communication to ease any concerns. Vehicle as described when picked up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We are thrilled you were happy with your purchase and working with Niram. Thank you for choosing us to earn your business. Welcome to the Circle.

Rick and Yanni ensured that this process was comfortable...

Rick and Yanni ensured that this process was comfortable and smooth! Every question or concern was answered and addressed with great care - while making you feel like a new member of this great Motor Werks Family! Now I see why they have (and deserve) such an outstanding reputation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful feedback on your experience at our Cadillac Dealership. We are thrilled you were happy with your purchasing experience working with Yanny, Rick, Claudiu and Adam. Our team strive to deliver the best in customer service providing great experiences. Congratulations on your purchase! Enjoy and Welcome to the Circle.

Alex over at Motor Werks Cadillac was amazing! Extremely...

Alex over at Motor Werks Cadillac was amazing! Extremely patient throughout the whole process. You’ve got a bright future ahead of you! I will for sure be back when I’m ready to trade in my other vehicle. Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful feedback on your experience working with us. We are thrilled that you were happy working with Alex and the assistance he provided. Thank you for choosing us to earn your business. Congratulations on your vehicle purchase! Enjoy and Welcome to the Circle.

I just want to take the time to thank Adam so much for...

I just want to take the time to thank Adam so much for helping me out with servicing my jeep srt he helped me get it serviced asap and offered me all the help he could once again thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful feedback with us. We are thrilled you were happy working with Adam and the assistance provided for the service on your Jeep SRT. Thank you for choosing us to earn your business and trust. Welcome to the Circle.

Good people I was on search for a challenger hellcat...

Good people I was on search for a challenger hellcat great great deal got what I wanted for my old car.....I worked directly with Rick the general manager and he made the experience a great great and one that I won’t forget thanks !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Hellcat Challenger! Thank you for taking the time to share your feedback with us. We are thrilled you were happy working with Herb and Rick on your purchase. Thank you for choosing us to earn your business. Welcome to the Circle.

Niram was the best salesman I've ever worked with. Drove...

Niram was the best salesman I've ever worked with. Drove 4 hours from indianapolis just to do my business with him. I recommend Niram and MW to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled Niram was the best sales person you ever worked with and drove 4 hours to do so. Thank you for sharing your feedback and choosing us/Niram to earn your business. Congratulations on your vehicle purchase. The ride home was a more enjoyable one in your new vehicle! We wish you many enjoyable rides. Welcome to the Circle.

Niram was my salesman helped me purchasing m dream car...

Niram was my salesman helped me purchasing m dream car 2021 Escalade we drove 13 hours from Massachusetts to get our second car from Niram and MW in 2 months he had the car and the paperwork ready for us. I will definitely recommend Niram for anyone he makes buying a car super easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful feedback with us. We are thrilled you were happy working with Niram that you drove from Massachusetts the 2nd time! Congratulations on the purchase of your dream car 2021 Escalade. Thank you for choosing us/Niram to earn your business and trust. Enjoy your Escalade! Welcome to the Circle.

Niram was very helpful in purchasing my new truck. He...

Niram was very helpful in purchasing my new truck. He took time to FaceTime me to see the vehicle before driving from out of state to get it. Truck was exactly as described before I came to get it. Thanks Niram for the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us to earn your business. We are thrilled that you were happy with the buying experience working with Niram. We value our customer's business and strive to provide the best in customer service for them. Thank you for sharing your feedback with us. Welcome to the Circle.