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Kendall Hyundai

(696 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 7:30am–7:00pm
Sunday 11:00am–6:00pm Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Hyundai from DealerRater.

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Fantastic service and excellent attention to details and

Fantastic service and excellent attention to details and needs! Handled my query for being locked out of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Kendall Hyundai, Tony, we look forward to having you as a valued customer for many years to come!

Great Service, Quick, and Reliable.

Great Service, Quick, and Reliable. I would recommend Kendal Dealership to all Hyundai drivers in Kendall area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Kendall Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Elyse, and we hope to see you again!

Checking in was good.

Checking in was good. I came in for service back in July for my radio. I was told I would receive a call when a replacement came in. I had to call several times to find out what was going on. I finally received a call on September 18th that it was in. I understand it being in backorder; however, that info could have been shared, instead of me having to call several times. Checking out was fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Service mgr Carlos says he's just there to fix cars

Service mgr Carlos says he's just there to fix cars doesn't care about Hyundai badge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

From start to finish the service was terrible.

From start to finish the service was terrible. My car was full of construction spots when they delivered it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Estoy muy agradecida, la atención fue excelente, la

Estoy muy agradecida, la atención fue excelente, la vendedora Milena , amable,, paciente, complaciente, en todo momento fue muy atenta, y siempre trato de complacer mis deseos del carro deseado, lo recomiendo con los ojos cerrados es verdad se van con un carro. El muchacho, el financista , Jorge Villanueva, experto en su trabajo, en todo momentos, hizo todo lo posible, porque, yo fuera aprobada , por un banco , q se adaptara a mi situación financiera, Recomiendo con los ojos cerrados el dealers , van a quedar sastifechos, como yo , gracias por su amable atención y servicio a la comunidad

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Mariel, for your feedback on your recent visit to Kendall Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

The staff at Kendall Hyundai are always friendly and

The staff at Kendall Hyundai are always friendly and attentive.. I am treated well and my car is well taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Tanya, and we are thrilled that you found your experience with us here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

Hyundai needs better service advisor that is fluent in

Hyundai needs better service advisor that is fluent in English and Spanish. Also the advisor needs to be more professional and every one needs to be knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, Tanya, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

I've purchased my 2022 Elantra from this location and

I've purchased my 2022 Elantra from this location and have taken it for service here as well, each time has been a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

I like the staff are always eager to help and there’s a

I like the staff are always eager to help and there’s a good cup of coffee. Service is great and the car deal is adequate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Kendall Hyundai!