Gravity Autos Duluth

They take great pictures for online and very nice over the phone. I was told the 2022 BMW X7 I went to look at was super clean, no dents or scratches. When I got there, within the first 3 seconds I found a softball size dent on the rear bumper, and 8 more dents in various areas. At least a dozen horrible paint touch ups. The door panel on the inside had a big cut on the leather. To top it all off, the grill was cracked and a piece had fallen off. When I pointed it out to the salesman, he told me, "It's a used car, if you want something with no defects then you need to buy brand new. The car is being sold as-is. No price reductions." So I walked away because if this is what I found within seconds of looking at the car, who knows what surprises we're waiting later mechanical. Also the salesperson being rude did not help one bit. I recommend just going somewhere else honestly and don't waste your time. I drove 2.5 hours to learn this lesson.

stay away from this dealer. never buy anything from this guys. just go to actual dealer

Don't buy a car from these people. We purchased a Mercedes gls amg 63 from them and within 4 hours of receiving the vehicle the check oil light came on. Thank God we purchased the extended warranty because the total bill to fix the car was 20k. We were out of pocket 8k thanks to the extended warranty but Gravity did not help us at all. Upon doing some research I found some serious reviews on BBB and Google and discovered they have no problem selling cars that they know require expensive repairs without disclosing them to customers. They have zero customer service in their "customer service" department and were condescending and rude when we approached them to help us out. Stay far away from Gravity Auto

Had a very good salesman his name is Marco he worked with me to the very end. When I received the vehicle i noticed that the mats were missing from the rear and no owners manual in the vehicle. I texted Marco and he said he would send me floor mats and owners manual. So at this time all I can do is wait on him to send me the missing items Irvin Curtis

Unprofessional, not what is says on the web the vehicle has every light is on check engine transmission light sencer light you name it, the price way different then the one.

I was going to look at an f150 I asked specifically if there was any rust on the under carriage and was told “no it’s spotless”. First thing I noticed was rust on the control arms and the rest of under carriage. Then the staff would not acknowledge it and say I can spray over it for $30.

Bad management unprofessional or organized dealer they dont pay transporter and most of what the say just lie not recommend

DONT EVEN HAV GT CONV MUSTANG, AND IM NOT INTERESTED IN ANYTHNG ELSE CSMF! TRUP 2024!