Reviews
Don't buy a car from these people.
Don't buy a car from these people. We purchased a Mercedes gls amg 63 from them and within 4 hours of receiving the vehicle the check oil light came on. Thank God we purchased the extended warranty because the total bill to fix the car was 20k. We were out of pocket 8k thanks to the extended warranty but Gravity did not help us at all. Upon doing some research I found some serious reviews on BBB and Google and discovered they have no problem selling cars that they know require expensive repairs without disclosing them to customers. They have zero customer service in their "customer service" department and were condescending and rude when we approached them to help us out. Stay far away from Gravity Auto
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a very good salesman his name is Marco he worked
Had a very good salesman his name is Marco he worked with me to the very end. When I received the vehicle i noticed that the mats were missing from the rear and no owners manual in the vehicle. I texted Marco and he said he would send me floor mats and owners manual. So at this time all I can do is wait on him to send me the missing items Irvin Curtis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Unprofessional, not what is says on the web the vehicle
Unprofessional, not what is says on the web the vehicle has every light is on check engine transmission light sencer light you name it, the price way different then the one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Not reliable
I was going to look at an f150 I asked specifically if there was any rust on the under carriage and was told “no it’s spotless”. First thing I noticed was rust on the control arms and the rest of under carriage. Then the staff would not acknowledge it and say I can spray over it for $30.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bad management unprofessional or organized dealer they
Bad management unprofessional or organized dealer they dont pay transporter and most of what the say just lie not recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
DONT EVEN HAV GT CONV MUSTANG, AND IM NOT INTERESTED IN
DONT EVEN HAV GT CONV MUSTANG, AND IM NOT INTERESTED IN ANYTHNG ELSE CSMF! TRUP 2024!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car