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Meet Todd Gerry

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Sales Associate
(371 reviews)

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Industry experience 26 years
Dealership experience 26 years

Todd has been with us since 1999! A native of Shelburne Falls now living in Ashfield, Todd has 3 sons, 10 grandchildren and 1 great-grandson! A former Postmaster in Ashfield, MA, Todd has owned Subarus since the late 80's and has always had a love of the outdoors including hunting and fishing. Todd holds the distinction of being the #1 Sales Consultant in the district for 14 consecutive months. If you've purchased a car from us in the last 20 years, chances are you know Todd! Current Vehicle: Subaru Outback

Reviews

I wish every customer service experience I had could go

I wish every customer service experience I had could go as well as it did leasing my Subaru Forester from Tod Gerry! Todd is the best- He is patient and takes the time to listen carefully to everything I am looking for in a new car . Once we figured out what will work best , he answers the many questions I have concerning the operation and maintenance of my Subaru. Todd also works within my budget guidelines to create to best pricing and lease options. I have been going to Steve Lewis Subaru for over 15 years for all my sales and service requirements . Working with Todd : General Manager , Joe Clark and the service team is the best - They are are my car people for life !!! Many thanks to Todd and team for once again putting me in an excellent Subaru for more driving adventures.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Todd Gerry is a great guy told him what we were looking

Todd Gerry is a great guy told him what we were looking for and he found it and had it for us in 2 days . Very down to earth very friendly and not pushy . Very good at telling us everything we needed to know about the car.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Vinny Zanetti is super to work with.

Vinny Zanetti is super to work with. This is the second new vehicle we purchased with Vinny in eight months.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great, easy experience

This is my second Subaru bought from Steve Lewis. No issues. Easy process. I would buy from them again. There are closer dealerships but I like the vibe there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brian answered all our our questions in a kind, courteous

Brian answered all our our questions in a kind, courteous and honest manner and helped us order our Outback to our specifications for a reasonable price.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great time.

I had a great time. I was not pressured and felt very comfortable. I would recommend Steve Lewis for anyone that wants to buy a Subaru.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

I was impressed with the company’s ability to maintain

I was impressed with the company’s ability to maintain such a high standard of excellent customer service! Polite staff, Respectful, Timely, Efficient, clear and detailed information and kept me informed!

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

Todd Gerry was great!

Todd Gerry was great! Very informative! He was very friendly and honest. Buying our new car was a great experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

Todd Gerry was great and helpful as usual.

Todd Gerry was great and helpful as usual. This is the forth Subaru I have purchased from him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you, Howard, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

TODD GERRY, our Sales Consultant, was a very calm,

TODD GERRY, our Sales Consultant, was a very calm, courteous, respectful, informed, patient professional. From the time we walked in the door of the dealership (Friday morning, Sept 16) til we drove off the lot with our 2023 Crosstrek a week later (Friday morning, Sept 23), Todd was friendly, warmly welcoming, never high pressure, realistic and practical. He made what was a stressful situation a much more pleasant experience that we could have imagined. Would recommend him to others - friends and family, anyone in need of purchasing a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to leave us this fantastic review. We look forward to sharing our compliments with Todd and our crew. Congratulations on the purchase of your new Crosstrek, Maureen! We look forward to having you as one of our valued customers for years to come. Joe Clark General Manager