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Swickard Acura Thousand Oaks

(37 reviews)

Reviews

(37 reviews)

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I highly recommend Acura of Thousand Oaks to service your

I highly recommend Acura of Thousand Oaks to service your vehicle. They are honest and professional. My service advisor Frank Aguirre is very knowledgeable and courteous. He explained in detail what needed to be done. He also took care of the recall that I received in the mail, plus I was offered a loaner in case that the recall took longer than expected. Excellent customer service! Very satisfied, I will definitely bring back my vehicle for their routine maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Syed made the car buying/leasing experience great again!

Syed made the car buying/leasing experience great again! I wanted to get a lease for my father and happened to walk into Acura of Thousand Oaks. He was very helpful and informative, made the process quick and efficient. I know who I’m coming back to for my next car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

Great service! I went in for an oil change on my TL. They completed the oil change and did communicate any maintenance concern to address. No pressure, just great outstanding service. I will be back to get my car serviced regularly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast, easy, and no games.

Fast, easy, and no games. I hate buying vehicles because of the nonsense you go through. Swickard Acura made my experience pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealt with Chris at Acura who was great with us.

Dealt with Chris at Acura who was great with us. Knowledgeable attentive helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I went to Acura of Thousand Oaks because I was having

I went to Acura of Thousand Oaks because I was having some issues. I went again and spoke with Joel and Vivian because they are (very professional, good listeners and understanding) I explain to both of them the purpose of my visit. Joel and I then started talking of my situation and Joel showed me a 2024 ZDX. 24 hours after speaking with Joel and Vivian, Joel and Vivian gave me a deal that I could not say No too. Joel and Vivian were understanding of my situation and they helped again. If you are looking into getting a new Acura, head over to Acura of Thousand Oaks and ask for Joel Aguilar he will listen to what you want and he will help you get into a new Acura. Trust me, I was looking for ways to save money, Joel worked his magic and was able to get me a great deal. Will buy from Joel in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was greeted with a very cheerful and kind salesman name

I was greeted with a very cheerful and kind salesman name Ethan, he extended a warm greeting with a big smile that made me feel very welcome. He answered all my questions and made a follow up phone call and text the following week knowing I was at the research stage of my buying! After 2 weeks I made up my mind to go through with a purchase of Acura ZDX, again Ethan was available to show me how to operate from A to Z. Excellent customer service from sales to finance which was handled by Eitan A who was a finances manager! Exceptional service and experience all around. This location is highly recommended A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Seamless transaction.

Seamless transaction. Beautiful car. My wife loves her new ride. Aron was great, as was everyone we dealt with. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service!

Excellent service!! They were a great team to work with šŸ˜€ Bahman was the best at understanding my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great experience at Swickard Acura.

I had a great experience at Swickard Acura. Aron was nice, responsive, and genuinely seemed to care about working out a lease arrangement that I was happy with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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