Reviews
Write a reviewGreat customer focused experience - very refreshing indeed
I’ve always been a bit warey of going to dealerships but as soon as I spoke to Tim McSweeny I knew this really was going to be a very different experience. Honestly, he gets 100% from me and is a credit to the organization.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear! Tim sounded like the perfect match for your car buying experience. Thank you for your feedback. Enjoy your F-Type.
Quick and Easy
I have had my vehicle a couple of months. I bought it from a different dealership and was not really told much about the features. I spoke to Mike in service and he said they had someone that could help. I contacted Brock and he was able to help me with all my questions. I didn't know I had gesture tailgate!! I love my F-PACE even more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Service!
I was looking for a 2018 Jaguar XF Portfolio and found one at Cary Jaguar/Land Rover. I sent an inquiry, thinking I wouldn’t be taken seriously but to my pleasant surprise Mr. James Simpson replied and proceeded to help me and not only that but went over and beyond anything I have ever experienced purchasing a car. Not only did he help me but because of his customer service and genuine nature I drove 4 1/2 hrs to buy from him and his outstanding team! Go James and Go Team Cary!! Thank you for all you did!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dusty Rising - Sales Guide
While searching for a new vehicle, Dusty worked with us. He was great! Very chill attitude and knowledgeable. If he didn't know the answer, he would get right on the case and find out for us. He was very professional - pleasant and responsive. Ultimately, we ended up purchasing a different brand of car, but Dusty's service and professionalism is worth leaving a review! I would feel great about coming back one day in the future, and would request to work with Dusty on finding a vehicle again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service with a smile
Went into the shop for service, but asked a representative a few questions who introduced me to a product specialist named Brock Blanks. It was the best experience I have ever had dealing with a corporate company. It was terrific to have a talented representative to introduce me to all the features of my F-Pace. I’ve had this car for over a year and didn’t realize it had all these features. Thanks Brock. I know who I can count on if I have any further questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly Customer Service
I stopped by Jaguar in Cary still undecided of which direction I wanna go. Upon looking around at the great inventory I ran into a very friendly gentleman, Mr. Blanks. He gave me directions of whom to speak with and mentioned few features that the F-Pace offers, which is the direction that I’m leaning to. Mr. Blanks was very polite and friendly was giving exceptional customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Needed a refresher on car features
I was preparing for an upcoming trip back to my hometown and wanted to make sure that I knew how to properly use the navigation system in my car. Brock was super helpful and friendly in going over these features and even took the time to show me additional features I completely forgot about! His knowledge and genuine character really reaffirmed I made the right decision with this car and company! Thank you again Brock!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice dealership and staff
I really was impressed with dealership and staff especially Brock Blanks. He was very knowledgeable and answered all my questions honestly. Would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience
Awesome experience- they made the whole process a breeze and Brock was super helpful! Would definitely recommend this dealership and great group of people to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly knowledgeable service
I was recently shopping for a new car. Marty was very knowledgeable and patient with all of my questions. I was extremely pleased with the service I received, despite not purchasing my car there. I will definitely recommend Jaguar in Cary to my friends and will have them ask for Marty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car