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Vandross Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (109 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vandross Auto Sales from DealerRater.

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pontiac grand am

bought a used car for my son. excellent people , nice and friendly. always there for us. repaired small issues and were genuinely concerned . would buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review and would like to say that it was a pleasure working with all of you. We are always there for your needs

George is the man! Great customer service.

I recently bought a 1999 Nissan Maxima from George. He was welcoming, authentic and genuine right throughout the process of me getting the car. I financed the car and George shopped around to make sure I got the best deal possible from a bank with a low interest rate. What was surprising to me was that the first time I went to look at the car, I went in the office told him my name and the car that I was interested in, George gave me the key to the car and told me to go test drive it by myself. Not many car dealers would do that. George made the process of getting the car very easy.. I had the car the next day driving home. The car was in great condition like he had told me and it's still driving great. I would recommend anybody to buy a car from Giordano Auto Sales. Thanks again George!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!!!

We needed a car quickly since I had totaled my car. We went to George and he was helpful right away. He sat and talked with us to find out what we needed. My husband was worried about my safety so George suggested a Volvo that he had seen. Within the week George had the Volvo available to test drive. Although he is closed on Sun. George made special arrangements for us since it was the only day we could make it. The car was all that George promised in beautiful condition and rode like a dream. We decided to buy the car and George made the transaction so easy. He even delivered my car to my job! Great service from the beginning to the end!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so very much for the trust that you put in my hands finding the right car for you guys. Also it was nice meeting both of you. These reviews are priceless these day and helps separate the dealers with there customers best interest in mind and the ones that are the majority and just looking for one big payday and move on. Please feel free to call or text me with any questions or if you need service we have a good team of mechanics for every need.

First time buying from a dealer; was very happy!

I found a BMW 328 XI Wagon at Giordano Auto Sales and contacted them. George got back to me the same day and introduced himself and told me about the car. The next day he gave me a call and walked around the vehicle and described it to me, cosmetic flaws included. He also sent me pictures of the scratches. Even though I live five hours away, he set up a time convenient for me and I drove down to see the wagon. George arranged for food after my long drive and gave me the key and I took the wagon for a drive. I purchased the wagon with a check from my bank and George was completely okay with it. Because I drove my old truck down to the car, he let me store my vehicle until I was able to come pick it up. During the whole process George did not push his agenda or try and get me to buy. He simply offered his services to help me drive away safer and in style. If you want some suit and tie dealer with red carpet and attractive women as attendants, Giordano's is not for you. However, if you want an honest man to help find and ease the path to a new or used car, Giordano Auto Sales is the way to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Dave Just got some time to sit down and respond to your review and I cannot tell you how happy I am that you gave us a chance to help you in your search and buying process. We know that the customer has many tools available to find the right fit for there car and its a proven fact that over 70% of customers use reviews to make their final decision. In addition we all thank you for your service to our country and that you know that my wife Janice and I pray and give thanks to all you for your sacrifice. Please feel free to call or text me with any issues or questions. Thanks George

drove up from pa and george made it happen

What can I say the man george did everything he said would do just bought 07 335 bmw and im loving it I cant wait to bring him business its not good dealers like him around anymore where a hand shake is everything george u know I thank u countless times so just have that 650 series next summer im looking 4ward to it thanks for everthing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for this nice review. I know what happens out there while searching for cars and the tricks of the trade are getting worse all the time. Please stay in touch and let us know if we can help in any way.Also stay on the road and keep moving forward.

Excellent!!

Got a great deal on a beautiful Red Audi TT Roadster. George was great to deal with and he was totally honest about the car history and condition. The car had a salvage flood title and I knew I would need to trust the seller because it could be risky. One of the reasons that I bought this car from him was because of all of the great reviews on this site, and the car runs like a top and is clean as a whistle as he said. I would never write a good review for someone if it weren't true. They are no pressure and knowledgeable and I did most of the deal while at work through text messages.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your time to do this review. I also want to thank you so much for your patience with the title situation. I know that people get stuck all the time these days with dealers that don't supply titles and other problems producing the right paperwork. This was a first for me and a series of careless steps created a real problem but im glad that after all that happened I finally found it.

Excellent!!

Got a great deal on a beautiful Red Audi TT Convertible. George was totally upfront about all aspects of the car. Actually worked most of the deal with a few text messages back and forth. A real nice, entertaining gentleman. I know cars and they know their business - very knowledgeable, friendly, and easy to deal with. I bought this car mostly because of the reviews they had and if this wasn't true I really wouldn't write it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Satisfied client

My 1st time buying a car from a dealership and NAIM made it very easy. He was very great he worked with me and helped me get a car that I am very satisfied with. I would this dealership to anyone looking to buy a car. They were very honest and that is what I liked most .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words. Please let me know you need anything the future

Great experience

About a month ago I bought a 04 Acura tsx from Niam at the dealership and I couldn't be happier. I never buy from dealers because I am a firm believer that I could always get a better dealer private party, however I couldn't believe the deal I got on this car. Everyday I walk out to the car I kind of smile because I feel like I stole this off of them. I have had zero issues with the vehicle since purchasing it from them and am grateful that every little meticulous thing that was wrong with the car was mentioned prior to me drive 3 hours to come pick the car up. And yes, I drove 3 hours for this car which speaks volumes on the deal I got. For a solid 2 weeks I had spoke with Niam about the vehicle and he did everything he could without pressure to get me in this vehicle, and he surely succeeded. The communication was on point and the customer service was even better. When I got there all of the employees treated me as if I had known them all for years. My major selling point had to have been how polite they were to my 3 year old daughter. It's nice to deal with down to earth individuals who aren't just looking to make a quick buck off of you but to make every minute you spend at there lot a pleasant one. If I were asked to recommended this dealership to anyone I would do so in a heartbeat. I could guarantee you the best customer service, great price and a great overall experience. I am constantly looking on there site to see if anything else strikes my eye because I could promise them I will be back the next time I buy a vehicle. Don't hesitate to have the best experience of your life people, buy a car from any salesman from Giordano Auto Sales (Niam will always be by go to guy though!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sorry for replying so late but I am glad that you were truly satisfied in your purchase. I focus on customer satisfaction. Just like you quoted that " you feel like you stole this off of us". My steals come from seeing that you leave off joyful. I looking forward in continuing and spreading the good spirits and reputation to more. Honesty and communication is the key and I don't believe in fooling with peoples hard earned currency and time. Thanks again for doing business with me. Stay in touch! (Naim)

A Satisfied Customer

I am writing this review because I believe in that when somebody does a good job he should be thanked and accredited for it. I was shopping for a used car and I came across Giordano Auto Sales car lot and saw a yard of if I may say selective used cars , checking out some cars I found that the Vehicles were defiantly on the higher end of cleaners and condition . I purchased a BMW 328 XI and it was perfect . The good thing about the story was that I picked up the car late at night and apparently two very minor things were not functioning in the car , to tell you the truth I was reluctant to take it , but the owner there told me he would take care of the repair (which was really nothing ) and he gave me the address of a repair shop and I went there the following day and they took care of the rear in 2 minutes. The point I liked was that he stood up his sale as after sales customer's satisfaction although the car was sold as is . I consider this very small action a quality that rarely exists in the Used Auto Dealer Field , for that ADDING TO IT THE CAR ITSELF I would definitely recommend and deal with them again in the future. Keep up the good work Naseem.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Hazem! This was very fun and great experience mutually lol! I promised you everything would be taking care of and I'm a man of my word. Glad that you are satisfied with your BMW. It is a very nice car. Although the Vehicle was sold as is through us, I did provide you with a Guarantee from a good Warranty Company, on the house. All and all I remain focus to seeing my customers leave off happy and spread the joyful word on how they were treated like family. Hope to see you again in the future! Thank you (Naim)