Reviews
Brian Smith a service advisor was excellent.
Brian Smith a service advisor was excellent. I recommended, anyone needs a service done give him a call.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and recommendation! We're thrilled to hear that Brian Smith, one of our top service advisors at Norman Hyundai, provided you with excellent service. Brian takes great pride in delivering a smooth and professional experience for every customer, and your feedback truly means a lot. If you're looking for Hyundai service in Norman, OK look no further than Norman Hyundai. Whether it’s routine maintenance or a more complex repair, our team is here to help, just like Brian did. Give us a call or schedule your service online today. We appreciate your support! Servicing You and Nothing Else! Your Norman Hyundai Team
Billy was great took the time to show us different models
Billy was great took the time to show us different models and helped us pick the best one for us! Would recommend him and Raven 10 out of 10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're so glad Billy and Raven were able to help you find the perfect vehicle. It means a lot to hear they made the experience smooth and enjoyable. We’ll be sure to pass along your kind words to both of them. Enjoy your new ride, and thank you for recommending us — 10 out of 10! 🙌🚗 Servicing You and Nothing Else! Your team at Norman Hyundai
Two weeks ago, I thought I had a deal on new car.
Two weeks ago, I thought I had a deal on new car. Signed contracts etc. It did not go thru. NOT their fault. But, was lead to believe, as soon as I gave $500 down payment. We would be good to go. Deal fell through, I still DO NOT have my return $500 down payment, inspired of promises Stay away!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. We’ve looked into our records and weren’t able to locate a transaction under this name. If you believe this is an error or you visited under a different name, we’d love the chance to look into it further and make things right. Please feel free to contact us directly so we can assist you. Servicing You and Nothing Else! Norman Hyundai
Just sent private response, I still have not received my $500 down payment from two weeks ago! Check with Kenny and Brice... Dan
They performed an emergency service on My Santa Fe and
They performed an emergency service on My Santa Fe and the were very professional and very thorough.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're glad we could assist with your Santa Fe in an emergency and that our team provided professional and thorough service. Your trust means a lot to us, and we're always here when you need us. Safe driving, and we hope to see you again at Norman Hyundai! Serving You and Nothing Else! Your Norman Hyundai
If you are looking for a dealer who provides transparency
If you are looking for a dealer who provides transparency and a smooth purchasing process I would suggest looking elsewhere. My buying experience has been filled with false promises and obvious lack of care. Worked out a deal over the phone/text and when I went in the offer was completely different at each step. Had an issue with the car that was to be fixed prior to final sale that became a multi month process. I will say they did provide a loaner vehicle however I have driven a loaner from them more than my own purchased vehicle since purchase two months ago. I requested multiple times to speak to the owner to express my issues and avoid leaving a bad review however even a direct email to the owner was ignored. I will say the brightest spot in this whole mess was the Service department! They worked hard to make the situation right. Brian in service went above and beyond multiple times to try and fix the issues that should not have been left for him to resolve. Overall, I would never recommend anyone to purchase a vehicle from this dealer. My experience and treatment by the sales and ownership staff was the classic example of a shady car dealership with bait and switch tactics! Save yourself the heartache and pain and learn from my mistakes. I should have walked in the beginning. Sometimes giving a company the benefit of the doubt and trying to look for the positives bites you and this time it did.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. After a thorough review of our records, we have no record of a sales transaction or customer file under the name Mandy Smith. If you did complete a vehicle purchase with us under a different name, we respectfully request that you provide that name so we can properly investigate your concerns. We want to be clear: spreading false or misleading information is not acceptable, and no business—ours included—should be subject to online bullying or attempts to leverage public reviews for compensation. All of our pre-owned vehicles are sold AS IS in accordance with the laws of the State of Oklahoma, and every customer is made aware of this at the time of purchase. We stand by our transparent sales process and our commitment to providing quality service. We’re proud of the work our Service Department continues to do for all customers, and we appreciate you acknowledging their efforts. If you have legitimate concerns that need to be addressed, we are open to discussing them directly and respectfully through the appropriate channels. Servicing You and Nothing Else! Norman Hyundai
Was in a jam they got it rollin again.
Was in a jam they got it rollin again. I believe it was Kyle and Madeline that helped me, both refreshing, and kind young people. Gave me a little more hope for the future, but I digress. Service from the two aforementioned was magnificent. Thanks to them for the help, I hope other customers have the pleasure of dealing with them and their management acknowledges them both for their professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the thoughtful and heartfelt review! We're so glad Kyle and Madeline were able to help you out when you needed it most. It's wonderful to hear their kindness and professionalism made such a positive impression—they truly represent the best of our team. We'll be sure to pass along your kind words and make sure their efforts are recognized. Wishing you smoother roads ahead, and thank you again for choosing us! 🚗👏 Servicing You and Nothing Else! Your team at Norman Hyundai
And amazing dealership amazing Customer Service Service
And amazing dealership amazing Customer Service Service will buy again and recommend family and friends. My car salesman name is Sonja who does a terrific job of ensuring a smooth transaction and providing information and all of the vehicle to mine and overall provides a great customer service atmosphere which you feel comfortable in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review! We're so glad to hear that your experience with us—and especially with Sonja—was outstanding. She takes great pride in making every step of the process smooth, informative, and welcoming. We're honored to have earned your trust and your recommendation to family and friends. Enjoy your vehicle, and we look forward to seeing you again in the future! 🚗👏 Servicing You and Nothing Else! Your team at Norman Hyundai
Your service department is excellent.
Your service department is excellent. My car told me it needed a check up . William Venable met me at the door, told me what was needed, took care of everything, and presented me with a nice clean car. All in record time, and with a smile! Made my day! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're thrilled to hear that William and our service team took great care of you and your vehicle. It's always our goal to make the process quick, easy, and pleasant—from check-in to a clean car return. We truly appreciate your trust and look forward to serving you again! 🚗✨ Serving You and Nothing Else! Your team at Norman Hyundai
Daryl is a great salesman, we made a deal fairly quickly.
Daryl is a great salesman, we made a deal fairly quickly. And I’m satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're glad to hear Daryl provided you with a smooth and satisfying experience. Enjoy your new vehicle, and we appreciate you choosing Norman Hyundai!
Very clean.
Very clean. Service personnel was helpful and knowledgeable. I was treated with respect. My truck was well taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Judyblu! We're thrilled to hear that you had a positive experience with our service team. It's our goal to treat every vehicle like our own and every guest with the respect they deserve. We appreciate your trust and look forward to serving you again! Servicing You and Nothing Else! Norman Hyundai Team.