Reviews
Joe was pleasant to work with.
Joe was pleasant to work with. Communication was good. The work was done in the time expected.
Joe was pleasant to work with.
Joe was pleasant to work with. Communication was good. The work was done in the time expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They need to get loaner cars in the service area.
They need to get loaner cars in the service area. Not having one is not good for business and very inconvenient to the customer.
They need to get loaner cars in the service area.
They need to get loaner cars in the service area. Not having one is not good for business and very inconvenient to the customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
As a family, we have purchased multiple vehicles from
As a family, we have purchased multiple vehicles from Patriot, in Sturgeon Bay. We have always used them for maintenance on our vehicles... they are great!
As a family, we have purchased multiple vehicles from
As a family, we have purchased multiple vehicles from Patriot, in Sturgeon Bay. We have always used them for maintenance on our vehicles... they are great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people, great service equals a great experience.
Great people, great service equals a great experience. We always enjoy going to this place.
Great people, great service equals a great experience.
Great people, great service equals a great experience. We always enjoy going to this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nancy, Thank you so much for your kind words! We're thrilled you always enjoy your visits to our dealership. Our team works hard to provide excellent service and create a positive experience for all our customers. We look forward to seeing you again soon!
Joe was very professional.
Joe was very professional. Everything was done as promised. Communication was very acceptable. He pays attention to details when talking to him.
Joe was very professional.
Joe was very professional. Everything was done as promised. Communication was very acceptable. He pays attention to details when talking to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Over the years, the Jeep service reps have proven
Over the years, the Jeep service reps have proven themselves to be honest guys who only recommend service that has to be done. I recently brought in one of our vehicles because I was told by another shop that it needed new brakes. I took it to Jeep because I knew the reps would give me an honest opinion and assessment. It turns out, I didn't need new brakes after all-just a brake fluid flush. My trust in them is confirmed.
Over the years, the Jeep service reps have proven
Over the years, the Jeep service reps have proven themselves to be honest guys who only recommend service that has to be done. I recently brought in one of our vehicles because I was told by another shop that it needed new brakes. I took it to Jeep because I knew the reps would give me an honest opinion and assessment. It turns out, I didn't need new brakes after all-just a brake fluid flush. My trust in them is confirmed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Over six hundred dollars for a battery and an oil change
Over six hundred dollars for a battery and an oil change is ridiculous. I will find another place for auto service in the future.
Over six hundred dollars for a battery and an oil change
Over six hundred dollars for a battery and an oil change is ridiculous. I will find another place for auto service in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They stepped up and took care of the problem that they
They stepped up and took care of the problem that they caused. It was done in a timely manner.
They stepped up and took care of the problem that they
They stepped up and took care of the problem that they caused. It was done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service was great!
Service was great! Had the work the same day, on a Holiday weekend. Joe was very helpful and understanding.
Service was great!
Service was great! Had the work the same day, on a Holiday weekend. Joe was very helpful and understanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
During an oil change I was shown a dirty cabin filter and
During an oil change I was shown a dirty cabin filter and an air cleaner that could make it a little longer. I foolishly did not ask “how much” and was absolutely shocked that not only was the filter twice the cost of an equal OEM available elsewhere but it was accompanied by a $30 dollar installation fee that could have been accomplished by my seven year old grandson in about 5 minutes!!! If I had wanted a hosing I would have gone to a car wash!!!
During an oil change I was shown a dirty cabin filter and
During an oil change I was shown a dirty cabin filter and an air cleaner that could make it a little longer. I foolishly did not ask “how much” and was absolutely shocked that not only was the filter twice the cost of an equal OEM available elsewhere but it was accompanied by a $30 dollar installation fee that could have been accomplished by my seven year old grandson in about 5 minutes!!! If I had wanted a hosing I would have gone to a car wash!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair