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Kia of Leesburg

(4,514 reviews)
2023 consumer dealer award
View 8 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 381-1761 (866) 381-1761
Used (866) 386-2533 (866) 386-2533
Service (866) 434-7481 (866) 434-7481

Reviews

(4,514 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Leesburg from DealerRater.

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Allen took my Telluride on time and completed the job

Allen took my Telluride on time and completed the job ahead of schedule. Nice job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service advisor, good communication throughout

Excellent service advisor, good communication throughout process.. Clean facility for those wanting to wait.Easy drop off and pick up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They was great ppl .

They was great ppl ..and would go back .very clean and fast. Loved it.. very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I took my Kia Soul in for a recall.

I took my Kia Soul in for a recall. The service writer was courteous, prompt, and professional. My car was finished in 45 minutes, and it was even washed and vacuumed. Excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Took my car in for service was a great experience.

Took my car in for service was a great experience. Between the excellent service advisor, excellent tech, and excellent detail department, I'd only take my kia to them. This is how a dealership should run. Even gave my car a free wash after service. They informed me of needed service via text while waiting and was able to authorize it right from my phone so me the tech and the advisor could continue on with our day! Would highly recommend if you own a kia! 10 out of 10!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service man that I worked was very polite and he

The service man that I worked was very polite and he should be really proud of the work that he did

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Will has trained Allan well.

Will has trained Allan well. (Was my discount considered as I didn’t see it in the numbrrsy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Adviser was nice, and informative.

Service Adviser was nice, and informative. Everyone who worked there were very nice and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good customer service and professional, staff were

Very good customer service and professional, staff were friendly and the waiting are was really nice and comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prompt, courteous service.

Prompt, courteous service. Very friendly staff. Clean waiting area. Kept us up to date on all that was going on with car while in service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.