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Villages Subaru

(2,072 reviews)
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
Used (866) 575-5171 (866) 575-5171
Service (866) 446-1521 (866) 446-1521

Reviews

(2,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Villages Subaru from DealerRater.

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Service advisor addressed my concerns right away.

Service advisor addressed my concerns right away. He even reminded me that my 2 oil change was free. The lounge was stocked with snacks coffee and soft drinks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Villages Subaru has wonderful customer service Lamond was

Villages Subaru has wonderful customer service Lamond was very helpful kept us informed throughout the process and when repair was going to take more than one day he arranged a loaner vehicle for my wife. We don’t live in area and my wife was visiting this was no issue with them knowing we would not be a regular customer. Lamond was very friendly and easy to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealer took care of all my need snd did a great job

The dealer took care of all my need snd did a great job all the gome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Everyone is personable and attentive to customer

Everyone is personable and attentive to customer satisfaction from sales to finance to service at Villages Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a pretty good time doing business at this dealership.

Had a pretty good time doing business at this dealership. I must mention Dan Breakfield, was an excellent sales agent that helped us a great deal. We’re thankful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Extremely pleasant experience with everyone we dealt

Extremely pleasant experience with everyone we dealt with. Everyone worked hard to make us happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was promptly greeted by Matt for my service

I was promptly greeted by Matt for my service appointment. I was texted a video showing and explaining what they were doing and what might be needed. I really liked that. Matt showed me what they suggest to get handled the next service appointment. I appreciate the feedback

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional, courteous and considerate.

Very professional, courteous and considerate. They let me bring my dog who loves the attention even tho she has a very large voice for a small dog

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service advisor Alejandro was very helpful and

The service advisor Alejandro was very helpful and tentative to my needs . He took care of my check engine light and fixed the problem with my lights being on . I like that dealership ship very much and I will return for services there thanks 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are very efficient, detail oriented and communicate

They are very efficient, detail oriented and communicate the situation clearly very pleasant and professional especially Emily and summer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.