Performance Ford of Moab

I was 1000 miles from home when my new Ranger Raptor had 4x4 issues off-roading in Arches National Park. It was stuck in 4 low and flashing all kinds of warning lights. I was able to drive it in to Performance Ford of Moab and they started looking in to the problem immediately in spite of being short staffed that day. They worked on the problem the rest of that day and into the next. They discovered that Ford had not installed the hold down bracket or bolts securing the range sensor to the transfer case. There was no specific information available from Ford regarding the missing pieces so the techs had to come up with a solution on their own without the proper hardware being available. Their “temporary” fix has worked flawlessly for the 4000 miles we put on the truck to continue our journey and to return home to Alberta. A very sincere thanks to the Tech, Logan Randall and the 2 fellows assisting him and the Service advisor Levi Chadd. You guys have done your dealership, your profession, and your community proud.