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Old Orchard Nissan

(3,711 reviews)
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 213-9759 (847) 213-9759
Used (847) 929-1021 (847) 929-1021
Service (847) 929-1019 (847) 929-1019

Reviews

(3,711 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Old Orchard Nissan from DealerRater.

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Great Experience

The staff was friendly and professional. Fred, Tom and Malcohm were helpful and made the process go smooth which I appreciate. I am very happy with the Toyota and its performance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Tom was great to work with when we purchased our new Rogue! He made the process super easy and quick. We will definitely be returning in the future to Martin Nissan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing salesman

I had a great experience purchasing car at Martin Nissan and my salesman is always Tom Pazienza, patient, knowledgeable, and helpful. He made sure I got the right vehicle at a competitive price. The buying process Is easy. I help my friends to get their new Toy at Martin Nissan. Thanks to the efficiency of Tom Pazienza and the dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best dealership experience

Huxley and the management team at Martin Nissan were fantastic. They worked with my budget and credit to get me the best deal on the vehicle I was interested in. I would highly recommend this dealership, they’re friendly, personable, honest and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

The process of buying my new Nissan Maxima was simple and hassle-free . Tomatoes was wonderful and easy to work with and made the process painless.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2011 Nissan Juke

Jim Pigoni and Chris Palmer were phenomenal during my entire car buying experience! The Nissan Juke is my first car and I had tons of questions for them, but they were exceptionally knowledgeable and patient the entire time. I sincerely appreciate their extra mile customer service and the time they took to show me the car and explain the paperwork. I couldn’t have asked for a better experience and I would highly recommend Jim and Chris to any future customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing experience!

Jim Echols was amazing!! He walked my wife and I through the leasing process He took the time to really help us understand our purchase and make the most of our budget. The whole team worked hard to make us comfortable. Jim took us on 3 test drives until we found the model and level we liked. Would definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A Business That Appreciates Loyalty

I have done business with Dario Cardella and Martin Nissan for close to ten years, through four car transactions. This is the rare, fair mnded, family owned business that understands and rewards customer loyalty. Dario and sales manager Joe Zich remember every repeat customer and details of their purchases. They make competitive, reasonable deals in a comparatively open and straightforward manner. I trust Dario et al when it comes to followup after the deal has been sealed. They keep their word and take care of their people, as well as their inventory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is my 2nd Nissan I purchased from Tom P. He knows all

I continue to return to Tom P. because he knoedhhis cars inside and out. He has gotten the best financing on both of the cars I purchased from him Always friendly and available to walk you through your new purchase. The first Nissan I purchased has never had a breakdown, thats why I bought a 2nd Nissan I love Martin Nissan and so will you G. Balugo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding service from beginning to end!

I go to this dealer for my vehicles maintenance and am never disappointed with the service I’m provided with. Just a few days ago I traded my vehicle and got a fair price for my trade it and an even better deal on the used vehicle I purchased. My sales rep Huxley Belizaire was phenomenal! I would highly recommend him to all of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.