Skip to main content

Hawk Ford of Carol Stream

(451 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (630) 315-0287 (630) 315-0287
Used (630) 480-4271 (630) 480-4271
Service (630) 517-9039 (630) 517-9039

Reviews

(451 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hawk Ford of Carol Stream from DealerRater.

Want to share your experience with this dealership?

Write a review

She was actually the best we have ever had !

She was actually the best we have ever had ! Great sales lady and awesome personality! Thank you Sharon and Hawk Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Sharon to be a positive one. Please don't hesitate to reach out if you need anything else.

Great sales person.

Great sales person. They took very good care of us. Will be coming back to this dealer and requesting Sharon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Hawk Ford of Carol Stream, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Great service with getting the car I wanted!

Great service with getting the car I wanted! Helped me out a lot! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hawk Ford of Carol Stream.

He was great and professional.

He was great and professional. I got my freak cat and my wife was happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Arturo! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hawk Ford of Carol Stream!

We drove three hours and Hawk did not disappoint.

We drove three hours and Hawk did not disappoint. Great service and great deal on a Ford Edge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with Sharon, Danny, and our team. We're glad to hear we delivered such a great experience! Congratulations on your new Ford Edge!

Hawk Ford of Carol stream has fantastic sales, people,

Hawk Ford of Carol stream has fantastic sales, people, service department and in general treatment like I want to be treated at a car dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hawk Ford of Carol Stream!

Smooth and efficient car buying process.

Smooth and efficient car buying process. Staff are very helpful and knowledgeable and made sure we understood all our options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Hawk Ford of Carol Stream, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Sharon is amazing!

Sharon is amazing! Excellent customer service, great energy and also extremely patient and empathetic. Her professionalism and friendliness truly made my day. I highly recommend her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review, John. We're happy to hear Sharon was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mr.Maritato was easy to work with. He understood my needs

Mr.Maritato was easy to work with. He understood my needs and situation and tried to help out the best he could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We are glad to hear that Fiori provided you with excellent customer service! Please don't hesitate to reach out if you have any questions or concerns. We appreciate your business and are always happy to help.

Fiori was great!

Fiori was great!! Top notch person to work with. He’s my new favorite sales person!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Hawk Ford of Carol Stream. It's great to hear that Fiori was able to assist you and that you had such a positive experience!