Skip to main content

Hawk Ford of Carol Stream

(418 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (630) 315-0287 (630) 315-0287
Used (630) 480-4271 (630) 480-4271
Service (630) 517-9039 (630) 517-9039

Reviews

(418 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hawk Ford of Carol Stream from DealerRater.

Want to share your experience with this dealership?

Write a review

Sharon was amazing helping me with my last two cars I

Sharon was amazing helping me with my last two cars I will forever use her anytime for car needs :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Friendly staff.

Friendly staff. Great service. Have used this dealer over the years & are always great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Nicole, and for taking the time to leave us this wonderful feedback!

Very friendly.

Very friendly. Awesome experience. I would highly recommend her to my friends and family. Thank you, Sharon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hawk Ford of Carol Stream.

Excellent customer service, Sharon really look out for me

Excellent customer service, Sharon really look out for me & helped keep the expense down, thanks for Sharon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well working with Sharon and truly appreciate your feedback.

Sharon was friendly and helpful and made the whole

Sharon was friendly and helpful and made the whole transaction easy. There was no high pressure tactics. Our interaction with the business was friendly and businesslike.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Hawk Ford of Carol Stream, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Sharon and Joe were great to deal with and extremely

Sharon and Joe were great to deal with and extremely helpful in helping me get my car. I am very thankful for all of their help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Hawk Ford of Carol Stream, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Sharon and Joe, and it was a pleasure having you at the dealership. We appreciate your review!

Everything went pretty smooth.

Everything went pretty smooth. Happy with my choice of cars. They answered all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hawk Ford of Carol Stream!

Great serviceable attention.

Great serviceable attention. Answered all questions on the vehicle. Will certainly return to this salesperson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hawk Ford of Carol Stream!

Sharron was very helpful and answered all our many

Sharron was very helpful and answered all our many questions. We had few questions about some random things and she answered very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Ellie, for your wonderful review! We are thrilled that Sharon had the opportunity to provide you with great service. We thank you for choosing Hawk Ford of Carol Stream!

Everyone we encountered in the auto buying process was

Everyone we encountered in the auto buying process was friendly, straightforward, and pleasant to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hawk Ford of Carol Stream!