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AutoNation CDJR Carlsbad

(797 reviews)
Visit AutoNation CDJR Carlsbad
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
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2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

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Reviews

(797 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Jeff annd Antonio are absolutely amazing.

Jeff annd Antonio are absolutely amazing. They helped me out in a time where I really needed it. They genuinely car about you and want what’s best for you. They are extremely knowledgeable and professional. I couldn’t have asked for better and am extremely blessed to have met them. Thank y'all so much for looking out for me and finding me the truck that Ive always wanted. Beyond blessed. Thank you -Johnson, JC

Jeff annd Antonio are absolutely amazing.

Jeff annd Antonio are absolutely amazing. They helped me out in a time where I really needed it. They genuinely car about you and want what’s best for you. They are extremely knowledgeable and professional. I couldn’t have asked for better and am extremely blessed to have met them. Thank y'all so much for looking out for me and finding me the truck that Ive always wanted. Beyond blessed. Thank you -Johnson, JC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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Danny was very helpful I did not have to wait long time

Danny was very helpful I did not have to wait long time for service the technician answered all my questions thanks

Danny was very helpful I did not have to wait long time

Danny was very helpful I did not have to wait long time for service the technician answered all my questions thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Danny and John are great!

Danny and John are great! I had an issue with my rear differential from a previous shop and they were so helpful in assisting me to determine the contributing factors to my differential problem. Danny was super helpful and communicative as the service advisor and John was very knowledgeable and helpful as the technician mechanic. I drive a 2019 Ram 1500 Limited 5.7 Hemi with the 3.92 Axle (Standard) Ratio, and I'll definitely be bringing my truck back to them for any future issues. Thank you!!!

Danny and John are great!

Danny and John are great! I had an issue with my rear differential from a previous shop and they were so helpful in assisting me to determine the contributing factors to my differential problem. Danny was super helpful and communicative as the service advisor and John was very knowledgeable and helpful as the technician mechanic. I drive a 2019 Ram 1500 Limited 5.7 Hemi with the 3.92 Axle (Standard) Ratio, and I'll definitely be bringing my truck back to them for any future issues. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi James, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Very good service facility.

Very good service facility. Knowledgeable of my needs and work and Kept me informed well. Work was done in the time they said. Will use them again.

Very good service facility.

Very good service facility. Knowledgeable of my needs and work and Kept me informed well. Work was done in the time they said. Will use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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The agent that help me to buy my jeep he was great very

The agent that help me to buy my jeep he was great very professional and patient. He help me with all of my questions. Buying my first car the experience was great. Thank you

The agent that help me to buy my jeep he was great very

The agent that help me to buy my jeep he was great very professional and patient. He help me with all of my questions. Buying my first car the experience was great. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Sara was amazing - she took great care of me and was in

Sara was amazing - she took great care of me and was in constant communication about my vehicle.

Sara was amazing - she took great care of me and was in

Sara was amazing - she took great care of me and was in constant communication about my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Sara here at AutoNation Chrysler Dodge Jeep RAM Carlsbad! If you ever need help, just give us a call. Happy motoring!

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Great sales experience, I bought here twice mainly

Great sales experience, I bought here twice mainly because the no pressure. My salesman Ronny was awesome, this is the second time I have purchased with him. The finance department was slow, other than that great place to make a deal.

Great sales experience, I bought here twice mainly

Great sales experience, I bought here twice mainly because the no pressure. My salesman Ronny was awesome, this is the second time I have purchased with him. The finance department was slow, other than that great place to make a deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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My vehicle was taken care of in a prompt manner.

My vehicle was taken care of in a prompt manner. My service advisor was very friendly and kept me notified as to the status via text messages.

My vehicle was taken care of in a prompt manner.

My vehicle was taken care of in a prompt manner. My service advisor was very friendly and kept me notified as to the status via text messages.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Polite and professional.

Polite and professional. They kept me up to date with a mobile app and they replied within minutes of asking any questions.

Polite and professional.

Polite and professional. They kept me up to date with a mobile app and they replied within minutes of asking any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

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Great people, and managers, I will come Back again, They

Great people, and managers, I will come Back again, They treat me with respect. Thank u!

Great people, and managers, I will come Back again, They

Great people, and managers, I will come Back again, They treat me with respect. Thank u!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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