Reviews
We rarely write reviews but felt we should in connection
We rarely write reviews but felt we should in connection with our recent purchase at AutoNation Jeep in Carlsbad. We worked with James Benway in purchasing a Jeep Wrangler and had a VERY POSITIVE experience. We had not purchased a car for 8 years so a lot with cars had changed. James explained all the features re the Jeep, researched other vehicles that fit our needs, and came up with a fair price. Throughout the process James was very patient and created a stress free experience. As good as our car buying experience was, James has followed up after the sale and offered to answer any questions we may have. Something you don't find very often with car salespeople. We would highly recommend the AutoNation Jeep dealership and especially James Benway.
We rarely write reviews but felt we should in connection
We rarely write reviews but felt we should in connection with our recent purchase at AutoNation Jeep in Carlsbad. We worked with James Benway in purchasing a Jeep Wrangler and had a VERY POSITIVE experience. We had not purchased a car for 8 years so a lot with cars had changed. James explained all the features re the Jeep, researched other vehicles that fit our needs, and came up with a fair price. Throughout the process James was very patient and created a stress free experience. As good as our car buying experience was, James has followed up after the sale and offered to answer any questions we may have. Something you don't find very often with car salespeople. We would highly recommend the AutoNation Jeep dealership and especially James Benway.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
The Sales Team was Professional and Courteous.
The Sales Team was Professional and Courteous. They made purchasing a new vehicle calming and easy
The Sales Team was Professional and Courteous.
The Sales Team was Professional and Courteous. They made purchasing a new vehicle calming and easy
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Charles and Alex were wonderful to deal with and made for
Charles and Alex were wonderful to deal with and made for a very pleasant car buying experience. Would highly recommend them. Five stars all around.
Charles and Alex were wonderful to deal with and made for
Charles and Alex were wonderful to deal with and made for a very pleasant car buying experience. Would highly recommend them. Five stars all around.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sean, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
The service department was quick to get me in and the
The service department was quick to get me in and the follow up was efficient and timely
The service department was quick to get me in and the
The service department was quick to get me in and the follow up was efficient and timely
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I bought my RAM RHO in January 2025, and recently it was
I bought my RAM RHO in January 2025, and recently it was time for the first service. I’ve never owned a RAM before, so this was my first visit to AutoNation RAM in Oceanside—and I couldn’t be happier with the experience. The service was great, but what really stood out was the staff, especially Danny and Connor. They listened, gave me super helpful advice, and took the time to walk me through things I didn’t know about the truck. I drove a Ford F-150 for years and was worried switching to a RAM might be a letdown—but thanks to these guys, it’s been the opposite. Now I’m using features I didn’t even know I had! I totally recommend this service center to all RAM truck owners.
I bought my RAM RHO in January 2025, and recently it was
I bought my RAM RHO in January 2025, and recently it was time for the first service. I’ve never owned a RAM before, so this was my first visit to AutoNation RAM in Oceanside—and I couldn’t be happier with the experience. The service was great, but what really stood out was the staff, especially Danny and Connor. They listened, gave me super helpful advice, and took the time to walk me through things I didn’t know about the truck. I drove a Ford F-150 for years and was worried switching to a RAM might be a letdown—but thanks to these guys, it’s been the opposite. Now I’m using features I didn’t even know I had! I totally recommend this service center to all RAM truck owners.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us, Walter! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Carlsbad and we hope to be of service again in the future.
They care for your Jeep as if it was their Jeep.
They care for your Jeep as if it was their Jeep. They alao work well with warranties. Easy, friendly, and will answer all questions, evan after the work is completed.
They care for your Jeep as if it was their Jeep.
They care for your Jeep as if it was their Jeep. They alao work well with warranties. Easy, friendly, and will answer all questions, evan after the work is completed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!
Nightmare!
Nightmare! in 8 days and did nothing. tried to get us to pay $795 for maintenance work that had already be done. not warranty work. coolant temp sensor under extended warranty. Michael Griffis was a nasty lying person the entire time and used profanity on me. Jeff Stearns 760-214-2440.
Nightmare!
Nightmare! in 8 days and did nothing. tried to get us to pay $795 for maintenance work that had already be done. not warranty work. coolant temp sensor under extended warranty. Michael Griffis was a nasty lying person the entire time and used profanity on me. Jeff Stearns 760-214-2440.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Both Danny and Connor provide the customer care you want.
Both Danny and Connor provide the customer care you want. Not only being very flexible to fit my van into the shop but also provide updates along the way. Not many locations have the facilities to work on high roof and heavy trucks so it's great there's a location in north county.
Both Danny and Connor provide the customer care you want.
Both Danny and Connor provide the customer care you want. Not only being very flexible to fit my van into the shop but also provide updates along the way. Not many locations have the facilities to work on high roof and heavy trucks so it's great there's a location in north county.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Jim, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.
Danny was awesome as always!
Danny was awesome as always! The services are always done in a timely manner, your operations are super efficient and Danny rocks at communication. Give that man a raise Also thanks for the snacks 😂
Danny was awesome as always!
Danny was awesome as always! The services are always done in a timely manner, your operations are super efficient and Danny rocks at communication. Give that man a raise Also thanks for the snacks 😂
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Excellent and prompt service.
Excellent and prompt service. Very easy to schedule and the staff was friendly made me feel very comfortable.
Excellent and prompt service.
Excellent and prompt service. Very easy to schedule and the staff was friendly made me feel very comfortable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!