Reviews
Both Danny and Connor provide the customer care you want.
Both Danny and Connor provide the customer care you want. Not only being very flexible to fit my van into the shop but also provide updates along the way. Not many locations have the facilities to work on high roof and heavy trucks so it's great there's a location in north county.
Both Danny and Connor provide the customer care you want.
Both Danny and Connor provide the customer care you want. Not only being very flexible to fit my van into the shop but also provide updates along the way. Not many locations have the facilities to work on high roof and heavy trucks so it's great there's a location in north county.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Jim, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.
Danny was awesome as always!
Danny was awesome as always! The services are always done in a timely manner, your operations are super efficient and Danny rocks at communication. Give that man a raise Also thanks for the snacks 😂
Danny was awesome as always!
Danny was awesome as always! The services are always done in a timely manner, your operations are super efficient and Danny rocks at communication. Give that man a raise Also thanks for the snacks 😂
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Excellent and prompt service.
Excellent and prompt service. Very easy to schedule and the staff was friendly made me feel very comfortable.
Excellent and prompt service.
Excellent and prompt service. Very easy to schedule and the staff was friendly made me feel very comfortable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service was great, left my truck in awful condition.
Service was great, left my truck in awful condition. Grease and fingerprints all over my truck. Didn't use pads to cover my bumpers, a few scratches.
Service was great, left my truck in awful condition.
Service was great, left my truck in awful condition. Grease and fingerprints all over my truck. Didn't use pads to cover my bumpers, a few scratches.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 292-2515 to discuss what we can do to help.
Friendly and helpful staff, good communication, and a
Friendly and helpful staff, good communication, and a willingness to answer questions. A smooth and efficient car buying experience, with no unnecessary pressure. Honest and upfront pricing, with no hidden fees or surprises after the sale and a willingness to address any issues that may arise, general manager there was super helpful and nice to talk to and really helped me out and made me feel at home. MUCH ALOHA TO YOU GUYS AND WOMEN AT AUTONATION CARLSBAD !! MAHALO
Friendly and helpful staff, good communication, and a
Friendly and helpful staff, good communication, and a willingness to answer questions. A smooth and efficient car buying experience, with no unnecessary pressure. Honest and upfront pricing, with no hidden fees or surprises after the sale and a willingness to address any issues that may arise, general manager there was super helpful and nice to talk to and really helped me out and made me feel at home. MUCH ALOHA TO YOU GUYS AND WOMEN AT AUTONATION CARLSBAD !! MAHALO
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
I was happy with the whole experience.
I was happy with the whole experience. They answered all my questions about my concerns.
I was happy with the whole experience.
I was happy with the whole experience. They answered all my questions about my concerns.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
We had just experienced a bad customer service situation
We had just experienced a bad customer service situation at another dealer and went right over to Carlsbad Jeep to buy the car we wanted. Ronald Robinson was our sales associate and he was great. He showed us exactly what we wanted and let us take our time comparing all the different models we needed to. There was no pressure and the overall buying experience was great.
We had just experienced a bad customer service situation
We had just experienced a bad customer service situation at another dealer and went right over to Carlsbad Jeep to buy the car we wanted. Ronald Robinson was our sales associate and he was great. He showed us exactly what we wanted and let us take our time comparing all the different models we needed to. There was no pressure and the overall buying experience was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Joseph, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!
They recommended an expensive repair to me that was not
They recommended an expensive repair to me that was not actually needed. They included a "photo". I took the car to another repair center and had them check out the issue in the same way, they found there was nothing wrong with it. They showed me a photo as well and it looked completely different. The service advisors make commission on what they sell you and someone is being dishonest.
They recommended an expensive repair to me that was not
They recommended an expensive repair to me that was not actually needed. They included a "photo". I took the car to another repair center and had them check out the issue in the same way, they found there was nothing wrong with it. They showed me a photo as well and it looked completely different. The service advisors make commission on what they sell you and someone is being dishonest.
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Carlsbad. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 292-2515 to discuss what we can do to help.
Sara is the best.
Sara is the best. She was extremely professional and very helpful. Made my experience smoother.
Sara is the best.
Sara is the best. She was extremely professional and very helpful. Made my experience smoother.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
A big shout out to Xymone & Alex (AJ) for making my most
A big shout out to Xymone & Alex (AJ) for making my most recent Jeep purchase the absolute best! They are an A+ team and the entire experience was top notch from the first phone call to the follow up emails post purchase. Truly outstanding!!!
A big shout out to Xymone & Alex (AJ) for making my most
A big shout out to Xymone & Alex (AJ) for making my most recent Jeep purchase the absolute best! They are an A+ team and the entire experience was top notch from the first phone call to the follow up emails post purchase. Truly outstanding!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!